Mygarminstraps Reviews 

Ordered from belgium. Fast delivery, less than 48h. However the quality is very bad, you can tell it's coming from China and they are not affiliated to garmin. I could find the same products on aliexpress for 1/5 of the price.

I ordered from NZ. Received it after 6 or so weeks. No problem either item. Good communication thank you.

I bought a wristband from My Garmin Stryps. I thought I was buying an original band, but it wasn’t. The quality is terrible, and on top of that, the return process is very complicated. Warning — do not buy

I returned strap as inferior quality on 21 April but despite several emails to their contact us email address I have still not received my refund.

Very good expérience about deliveries and specially about aftersale issue. Straps was not correct and 1 days later new one was sent with out any problem

The support link went nowhere, followed by an automatic Zendesk account without a linked ticket. The return process was unnecessarily complicated and unclear.

I have ordered a band from Garmin band thinking i was getting something from a local site, however I found out later it was coming from France (i am in Australia). Now i don't know if i will even get the band after reading the comments or whether it will be worth the $60 i paid for it. Like most of these comments i think this is a scam and i have learnt my lesson again, buy in store and always check the websites you are buying from.

I recently had great service from them. My package was showing delivered but it wasn't I reached out and they got back to me reasonably quick and looked after it . I was very happy with the way it was dealt with.

A big mistake buying a MyGarmin Band. It’s a seriously inferior product & I’m very lucky I didn’t loose my Qautix Sapphire watch. The quick release attachments haven’t been engineered correctly causing the band to detach randomly.
Don’t Buy anything from them.

I ordered a new band for my Garmin Forerunner. I received notifications alerting me to the delivery status. I was concerned as the item took longer to arrive than anticipated so I contacted Garminbands and they reassured me- the delivery to Australia was longer due to world events. Then when I received it I had ordered incorrectly! Garminbands agreed for me to return the band and replaced my order. The quality of my new leather band is exceptional.

Im really happy with my order. Fantastic bans bought for my fenix5s and fenix6s. Quality and lookwise 10/10. I had problems with my original ones for years... So far, It seems that my skin does not have any nasty reaction to the new ones. If it is ok, Ill buy my stuff from here, Im tired of trying to find hypoalergenic silicone bands. Any way, great customer service and great products. So, highly recomended.

None of the links on their website for returns work.
Deceptive website, I thought I was buying direct from Garmin.
Just another scam.

Fake pictures of product, terrible design nothing like actual garmin straps and no way to return

First some positives: The site is easy to navigate and the check-out process works well.

Now the negatives: When you receive the payment confirmation via email, it states that you will receive the parcel number within 12 hours and that it would arrive within 24 to 48 hours (if the destination address is close enough to France, which was the case). No notifications were sent within 12 hours, and the package did not arrive within 48 hours.

I waited for two days, and still no email.

If you then want to contact customer service and click on the hyperlink provided in the payment confirmation email to access the contact form, you're led to a website which tells you that that service is not working anymore.

On the website of mygarminstraps you can write to a chatbox, but when I used it, it told me that no customer sales rep was available and that an email would be sent to me to follow up.

At this point in time, having read also the comments here, I assumed that I was scammed, and ordered the stainless steel bracelet I wanted from Amazon. Later on that second day, I did get a notification that my bracelet from mygarminstraps was on its way.

This leads me to my second criticism: the stainless steel bracelet is extremely expensive. The one I ordered from amazon is the spitting image and feels exactly the same as the one I have received from mygarminstraps. They are probably produced by the same manufacturer (the quality appears to be good). Except that on amazon one pays 16 EUR (brand: Sundaree), whereas on mygarminstraps one pays 50-80 EUR. I understand that a smaller retailer needs to make more of a margin than amazon, but the price difference is enormous and does not seem justifiable to me.

I emailed with a query about not receiving a tracking number. Someone replied straight away with the number.

These bands/straps are awful. Feel more like sandpaper. They don’t reply to emails /messages.

Great straps and great customer service!
Very happy with the choice of straps for my Garmin.
Shipped quickly and arrived safely.

Rapid replyand resolution from customer service.

Requested to cancel and refund my order within 24 hours as required by the terms but they posted it anyway. Very poor experience

Only ordered from here as their site is misleading to make you think they are Garmin. Got an email today to say my package was delivered to my address. Arrived home and surprised, no package was delivered.