Ive purchased several jewlery item from mygemna. They have all been as described and shipped promptly. Sometimes there customer service inquiries don't answer the question asked, but repeated asks us... See more

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About myGemma
Written by the company
Shop designer jewelry, bags and accessories from your favorite brands: Hermès, Chanel, Louis Vuitton, Tiffany & Co., David Yurman, Gucci and much more.
Authenticity Guaranteed: Our team of in-house experts authenticate each and every piece, and every item comes with a myGemma Certificate Of Authenticity.
Affordable Luxury: Up to 80% off retail and affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard-to-find items. Whether you are looking for a Birkin 35 bag or a Cartier Juste Un Clou bracelet, myGemma is here to help.
Online Or In Person: Shop and sell online or in person. The choice is yours. We offer appointments at our NYC headquarters.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts. Sell directly, consign or trade-in, start by filling out our online form to receive your price quote.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned. To further our commmitment to sustainability, we plant a tree and remove 10 bottles of ocean plastic for every purchase made on myGemma.com.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of luxury experts.
Shipping & Returns
Written by the company
- Free, Same Day Shipping
- We provide fully insured, trackable shipping. Orders received Saturday and Sunday will ship the following business week.
- 14 Day Return Policy
- Except final sale items.
Authenticity Guaranteed
Every item comes with a myGemma Certificate Of Authenticity.
Contact info
270 Madison Ave, Suite 704, 10016, New York, United States
- 646 569 3655
- contact@mygemma.com
- mygemma.com
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very happy and satisfied with my Gemma…
Very happy and satisfied with my Gemma and Emre was so quick to respond and may experience is excellent . I will again use my Gemma and I will highly recommend it to my friends as well .
My experience selling was excellent
My experience selling was excellent. Mark, my client service representative, responded promptly to all my questions. The process was quick and easy. I highly recommend My Gemma for great customer service!
Extremely happy with mygemma
Extremely happy with mygemma. Bought randomly on a whim without too much research, but I bought a LV Neverfull that was just in “good” condition with ONE photo and it’s in like perfect shape, and came in THREE days (including the day I ordered). Would 1000% buy from them again. Also the paperwork/ authentication card says they back their authentication and you will get a refund if it’s ever challenged.
Selling my gently used handbags through my Gemma is a great experience!!
I always have a great experience when working with My Gemma. The staff keeps me informed of what is happening with the sale of my items and what will happen next. I am fortunate that my items always sell.
A seamless and professional process…
A seamless and professional process throughout! Emre and his colleague were both thorough and lovely to work with. I will be recommending MyGemma to all my friends!
My Chanel bag is great quality
My Chanel bag is great quality, looks brand new and is 100% authentic! I love it so much.
Great all around experience
Very quick to respond to my request for additional photos and questions related to the item I was interested in. The item arrived as described and was well packaged. Super happy with my purchase!
Such a positive experience
Such a positive experience! Quick reply, quick payment, would definitely use again! Thank you!
Fantastic.
Excellent service
Excellent service, outstanding communication providing status updates .
Most beautiful diamond earrings I received from mygemma…
I received the most gorgeous white gold and diamond earrings from mygemma--they are so beautiful, the perfect size and very sparkly diamonds. The best part of the purchase is that I used my reward points to pay for $1000 earrings! This is the best company, rewarding points for both buying and selling!!! I honestly don't think I have ever been more excited about a purchase. Knowing I am getting quality items from an excellent company.
Very easy procees to upload pictures
Very easy procees to upload pictures, get an offere, mail item and get paid out. Mark made the whole process seemless and fast.
Five Stars Isn’t Enough
I had an amazing experience with mygemma.com. I bought a Hermès Evelyne III bag that was listed in “very good” condition, but when it arrived, it was absolutely pristine. It genuinely looks brand new. If I didn’t know it was pre-owned, I would never be able to tell.
On top of that, I paid about half of what it retails for, which makes it an incredible deal. The whole process was smooth, professional, and fast.
Amazing quality, amazing value, amazing service.
Highly, highly, highly recommend.
Absolutely beautiful passport cover…
Absolutely beautiful passport cover staff if amazing and very helpful! Shipping was also very fast! Will be using MyGemma again! Thank you!
I am very pleased with my experience
I am very pleased with my experience. It was very easy to follow all the directions for sending photos, mailing merchandise etc.
Although I only had a vague idea of what my items were worth, I was satisfied with the offer.
Would definitely recommend & use again.
The best online reselling platform for luxury goods
The best online reselling platform for anyone trying to sell luxury goods. The experience was very positive. The platform was easy to use, fast, secure and professional. I would definitely recommend them to anyone looking to sell/buy luxury goods. Thank you Mark!!
I am very pleased with the shipping…
I am very pleased with the shipping time, customer service, and quality of the bag I purchased! I’m already on purchase number 2!! Xoxo
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