MyGiftCardSupply Reviews 5,873

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the responsive and helpful customer service, noting that issues are often resolved quickly and efficiently. People frequently highlight the professionalism and kindness of the support team, which contributes to a positive overall experience. The website is generally considered trustworthy for purchasing gift cards, with many finding the process straightforward and convenient. However, some customers also mentioned dissatisfaction with payment processing, experiencing issues with transactions and unexpected currency conversions that resulted in financial loss. There are also instances where gift card codes were incomplete, already redeemed, or did not work, leading to frustration and disappointment. Response times for support were occasionally slow, and some users reported difficulties in getting refunds or proper assistance for their issues.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction with the instant... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising the speed and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers finding it easy to use for payments... See more

Payment

Customers had negative experiences with payment, frequently reporting issues such as unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered Japanese iTunes card on Sunday evening ,The support team was accurate in reply ,They later delivered the code on Tuesday’s afternoon Becus they were running out of stock..They are good Fro... See more

Company replied

Rated 4 out of 5 stars

UPDATE: The customer support quickly contacted me and made a refund. So the issue is resolved. ORIGINAL REVEW: Total scam! I wanted to buy a Playstation Gift card for my friend in Poland, I spe... See more

Rated 4 out of 5 stars

Bought a US dollar gift card to subscribe to a US tv channel. Had difficulty redeeming it, but customer service sorted things out very quickly. Would definitely use them again

Company replied

Rated 4 out of 5 stars

- Updated Review - I’ve been using this company’s services since 2022 and can say that it’s reliable, straightforward, and exactly as advertised. Over three years and several thousand euros spen... See more

Company replied


Company details

  1. Music Store
  2. Computer Accessories Store
  3. Electronics Store
  4. Gaming service Provider
  5. Hobby Store
  6. Movie Rental Store
  7. Photo Shop
  8. Video Game Store

Information provided by various external sources

iTunes Gift Cards with quick online delivery for customers outside the US. Visit US at http://www.mygiftcardsupply.com/

Written by the company


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(5,873)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My experience with this supply company…

My experience with this supply company was good. Nevertheless my small confidence in internet they insisted until the problem was solved

July 15, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

We're glad we were able to resolve the issue that you had Antonio, thank you for the feedback 🙌

Rated 5 out of 5 stars

Customer service feedback

Very friendly customer service very prompt reply had run out of stock and explained everything very helpful and received code as soon as I got them thank you

July 15, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

We apologize for the brief delay when we ran out of stock but we're glad that it was swiftly resolved, thank you for the feedback 🙌

Rated 1 out of 5 stars

Payment accepted but ran out of giftcard codes - no support no options no refunds?

usually I get the gift card by email from within 10mins to 45 minutes. However, this time, they ran out of giftcard codes. I have never encountered that before. You would think they would make sure there were giftcards codes available before taking your money, but it is clear taking our money is more important before checking inventory. I am not sure when I will get my giftcard, but no one is responding via helpline. This is probably the last time I will use this service.

July 15, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hey there Aammton, we tried contacting you but we didn't receive a reply, could you please get back to us with your order number and/or email address associated to the purchase?

Please contact us at support@mygiftcardsupply.com

Rated 5 out of 5 stars

Great Support Despite Initial Delays

There were some complications with my first order, and I was honestly a bit worried at first. But the team was very responsive and helpful in explaining what was going on. In the end, they delivered as promised and the code worked perfectly. Really appreciate the transparency and support. Thank you!

July 14, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you so much for the positive review, we apologize for any delays but we're glad you received your gift card now 🙌

Rated 1 out of 5 stars

They simply stole my money…

My devices were hacked and unauthorized charges made. When I reached out to support they said it wasn’t their fault nor concern I showed them the evidence from Apple confirming I never redeemed and that the codes were deactivated reported and flagged and they still refuse to give me my money back over $300 lost for something I never received nor used. They deserve no stars because they are a scam. I will review them on every platform available. You keep saying about your security this and that and it was from the same location. I am certain that you are aware of IP cloning and mirroring so don't come giving this excuse as a reason for not refunding. Because all the cards involved were deactivated, reported and flagged by Apple so that alone should tell you that I was charged for something I never received or used.

June 17, 2025
Unprompted review
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Reply from MyGiftCardSupply

Hi Ellen,

We're truly sorry to hear about what you've experienced. We understand how upsetting and frustrating this situation must be, and we appreciate you taking the time to share your concerns with us.

Security is a top priority for us, and we follow strict protocols—including KYC (ID verification) and location checks—to ensure that transactions are legitimate and protected. In your case, our systems indicated that the gift cards were accessed from your verified email address and the same location used to place the order. This suggests that whoever gained access had control over your device and personal credentials.

While we're unable to refund purchases that were confirmed and activated through verified channels, we do empathize deeply with your situation. We strongly encourage you to continue working with Apple and your device provider to secure your accounts and devices to prevent further issues.

If there's anything else we can clarify, we're here to help.

Rated 5 out of 5 stars

It just works

As a Norwegian, living in Kenya wanting to buy a MacBook in the US, that’s not easy. I fast realized that my opinion came down to apple gift cards, but paying with a Norwegian card wasn’t easy. It worked on Amazon but they have daily limits and for no reason they just cancel your order. It was a nightmare until I came here. I could even pay with bitcoin, so no problem with foreign bank cards etc.

I received the gift cards swiftly, I verified them with apple and added balance to my apple account.

July 11, 2025
Unprompted review
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Reply from MyGiftCardSupply

We're glad we're the right fit for you 🙌

Rated 5 out of 5 stars

Wonderful experience with MyGiftCardSupply!

My experience purchasing a gift card from MyGiftCard Supply was great. The purchase was instant and I received my gift card immediately. I had an issue redeeming a specific gift card, but support was already aware of the issue and contacted me about it before I even contacted them! They helped me sort the issue out right away and now I am good to go. They're 100% trustworthy. I plan to buy more gift cards from them in the future. A++

July 11, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you so much for taking the time to send a review, Brenda 🤩

Rated 5 out of 5 stars

Great service

Great service! I got help immediately when I needed it, and the experience was fast and professional. Highly recommended!

July 11, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

That's awesome Cathrine, thank you so much! 🤩

Rated 5 out of 5 stars

Zero Communication after submitting GOV ID EDIT:FIXED

Have taken Money out of my account, Zero follow up from support after they took my government ID as well.
Scam/Fraud highly likely, will change review upon proper Email recognizing my purchase.

EDIT: Took quite some time, but got my request pushed through, can say that i did NOT get scammed

July 7, 2025
Unprompted review
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Reply from MyGiftCardSupply

We’re sorry for the trouble you experienced, but glad everything’s been resolved. Thanks so much for updating your review!

Rated 5 out of 5 stars

i got my gift card, after about 13 hours

i received my gift card, it took longer than i was told so i was a bit scared that i was scammed, but i got it

July 6, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

We apologize for the delay, Aneeka. Thank you for trusting us and we hope you enjoy your gift card 🤩

Rated 1 out of 5 stars

Scammers !!!!!! Beware!!!! Get giftcards from somewhere reliable pls!!

I bought an apple gift card for my nephew who is 9 so he can play the pokemon-like game called palworld. On the site it says you will receive this product instantly. When I bought it they took two days for me to receive the product. During this time I applied for a refund atleast twice to no avail.Completely ignored. Once I receive the gift card,I have asked for a refund atleast 3 times after. Im sure the giftcard doesnt work because I asked around and one my friends told me he bought one and it didnt work tried to get a refund but they told him because he saw the code of the voucher they can't refund him.I made this order on the 24 thof June 2025 and they still havent replied to any of my emails to any of their email addresses.

June 24, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi there Pius,

Thank you for sharing your experience, and we’re truly sorry for the frustration and delays you encountered with your order.

While our goal is to deliver digital products instantly, there are rare cases where processing may take longer due to technical difficulties or lack of stock. We understand how this impacted your plans and we're sorry for the inconvenience.

We’ve looked into your case, and we're happy to confirm that your refund has already been processed. Our team strives to respond to every inquiry, though it seems there may have been some communication gaps—thank you for your patience.

If you or your friend ever need further assistance, feel free to reach out to support@mygiftcardsupply.com. We’re here to help make things right whenever possible.

Rated 5 out of 5 stars

Team offered help and delivered on…

Team offered help and delivered on their promise. Support could be trusted to get the problem fixed. My security was not compromised.

April 7, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

We're glad we were able to help you out, Mike 🤩

Rated 5 out of 5 stars

Quick and friendly!

Got back to me quickly when I was expecting a few days. The actual purchase went through in a couple of minutes. I'll be using this company going forward. Thank you!

July 5, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you for taking the time to leave a review, Peter. We appreciate you 🙌

Rated 1 out of 5 stars

The worst system

The worst system i have ever used i hope this compaye disappear very soon

July 3, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Juan, I tried contacting you regarding this review but we didn't receive a response from you.

Could you please contact us directly to support@mygiftcardsupply.com so that we can understand what went wrong with your order and if you ordered from us?

Rated 5 out of 5 stars

10/10 Service

10/10 Service! Thank you for all your help!

July 2, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you Lavendar, we appreciate you a lot! 🤩

Rated 5 out of 5 stars

great help center

great help center, great website

July 1, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

That's great Luisa, thank you so much! 👍

Rated 5 out of 5 stars

Very fast

Very fast. And transparent to online buyer like me. Amazing support team!

June 30, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you Miguel, we have amazing customers as well 🤩

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