MyGiftCardSupply Reviews 5,873

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the responsive and helpful customer service, noting that issues are often resolved quickly and efficiently. People frequently highlight the professionalism and kindness of the support team, which contributes to a positive overall experience. The website is generally considered trustworthy for purchasing gift cards, with many finding the process straightforward and convenient. However, some customers also mentioned dissatisfaction with payment processing, experiencing issues with transactions and unexpected currency conversions that resulted in financial loss. There are also instances where gift card codes were incomplete, already redeemed, or did not work, leading to frustration and disappointment. Response times for support were occasionally slow, and some users reported difficulties in getting refunds or proper assistance for their issues.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction with the instant... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising the speed and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers finding it easy to use for payments... See more

Payment

Customers had negative experiences with payment, frequently reporting issues such as unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered Japanese iTunes card on Sunday evening ,The support team was accurate in reply ,They later delivered the code on Tuesday’s afternoon Becus they were running out of stock..They are good Fro... See more

Company replied

Rated 4 out of 5 stars

UPDATE: The customer support quickly contacted me and made a refund. So the issue is resolved. ORIGINAL REVEW: Total scam! I wanted to buy a Playstation Gift card for my friend in Poland, I spe... See more

Rated 4 out of 5 stars

Bought a US dollar gift card to subscribe to a US tv channel. Had difficulty redeeming it, but customer service sorted things out very quickly. Would definitely use them again

Company replied

Rated 4 out of 5 stars

- Updated Review - I’ve been using this company’s services since 2022 and can say that it’s reliable, straightforward, and exactly as advertised. Over three years and several thousand euros spen... See more

Company replied


Company details

  1. Music Store
  2. Computer Accessories Store
  3. Electronics Store
  4. Gaming service Provider
  5. Hobby Store
  6. Movie Rental Store
  7. Photo Shop
  8. Video Game Store

Information provided by various external sources

iTunes Gift Cards with quick online delivery for customers outside the US. Visit US at http://www.mygiftcardsupply.com/

Written by the company


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

Didn't activate and charge me 43…

Didn't activate and charge me 43 dollars more

December 3, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Gregory, we sincerely apologize for any confusion. The gift card you purchased is for use in the United States, and we confirmed it was valid at the time of purchase during our conversation with you. As for the charge, all of our prices are listed in USD. If you paid in CAD, the difference you noticed would be due to the currency conversion.

Rated 1 out of 5 stars

Good and well done

December 2, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

James, if there's anything we can do to assist you, please reach out to us at support@mygiftcardsupply.com. We noticed your review was negative even though parts of your experience seemed positive, and we'd truly appreciate the chance to understand what went wrong and make it right.

Rated 5 out of 5 stars

Fast and satisfying services

After my ID was verified, my order was sent to me right away. Today is only my second time ordering from MyGiftCardSupply and I am quite satisfied with how fast I got my order sent to me. I didn't even have to check my email, because I got all info send to me on that one page I had open.

November 30, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Carlisa, that's really good to hear. We're glad you liked our efficiency 🙌

Rated 1 out of 5 stars

What a complete scam

What a complete scam. They will take your money first. I mean right away they withdrawal money from PayPal and only then ask that you provide your name, AND ALSO A PHOTO OF BOTH SIDES OF YOUR GOVERNMENT ID ALONG WITH A PHOTO OF YOURSELF. Then you have to follow a QR code link to then fiddle around with a clunky photo app they provide to submit said ID and photo. Perhaps you ought to confirm a customer's ID first and then, only then, take payment. Then the ID gets rejected even though everything matches. You're a scam. I want my money back.

November 28, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Paul, we sent you a request for more information about this review. The KYC is required to avoid scams and fraud, as some customers may attempt to use stolen payment information to purchase. Perhaps you mistakenly used a different name during checkout or it took your name from the Google account that you used to sign in and that name did not match with the information that you provided.

Please get back to us here or directly at support@mygiftcardsupply.com and we'll gladly help you out.

Rated 5 out of 5 stars

Very thoughtful

They approached me first to offer something i really needed, and they kept their words and resolved my issue. I highly recommend them.

November 27, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Daniel, we're glad to help you. We'll be here the next time you need a gift card! 🙌

Rated 5 out of 5 stars

Quick customer service

Quick customer service in have my issue sorted out with a few minutes. Javier was wonderful through it all

November 21, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

That's awesome Tabbatar, we appreciate you taking the time to review us 🙌

Rated 1 out of 5 stars

I've been using it with payments since…

I've been using it with payments since this year, but in the past 8 months, the code has only worked properly. And when asked if I could get a refund or give me another code, I just said no and ended up losing money a lot. When the code doesn't work, I hope they can get a refund or change it to another code.

November 20, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Choi, thanks for reaching out. It’s very uncommon for our gift cards to have issues, since they’re generated at the time of purchase and sent directly to the customer securely. We’d be happy to look into what went wrong with your card and make sure you’re able to use it without any trouble.

We sent you a request for more information about this issue, could you please get back to us here or directly at support@mygiftcardsupply.com?

Thank you!

Rated 1 out of 5 stars

Just purchased an Apple gift card…

Just purchased an Apple gift card valued at $100 USD and when we went to redeem it, it has already been redeemed.

November 18, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Gillian, thanks for reaching out. Apple gift cards can’t be redeemed before they’re delivered to the customer, since each card is generated at the time of purchase and sent securely so that no one else can access it. In cases where issues arise, we’ve found they’re usually linked to misuse, for example, sharing the card with unofficial third‑party websites or attempting to trade it for other currencies, which unfortunately can lead to scams. We’d be glad to review your situation and help resolve this for you.

We sent you a request for more information about this issue, could you please get back to us here or directly at support@mygiftcardsupply.com?

Rated 1 out of 5 stars

BEWARE: Apple Media and Purchases account disabled after uploading these cards

I had bought gift cards from this company for years, and I never had any problems…. up until this month. I purchased a card but it took much longer than usual to download. I received a message stating that there was a technical issue, check the credit card company to ensure that no costs had been incurred before attempting again. I checked, and had received no email with a code, so I attempted again. The same thing happened. So I thought there might be an issue with my credit card, so I tried with another card. This third time, it went through. When I checked my email for the code, I found not only one code, but all three codes. It seems that in that short amount of time, the technical issue had been solved and I received three different codes for $100 each. This is more than I had wanted, but what could I do but go ahead and upload them to Apple. The next day when I attempted to update some apps, I receive an error message from Apple stating that my Apple Media and purchases account has been disabled. After many days of calls and chats with folks at Apple, I was told that my account has been disabled because this company is not an official and reputable gift card supplier. I wrote to the support department as the people at Apple had suggested, but received no reply. So now I’ve lost not only the $300 spent on October 28 because of their technical issue, but I’ve also lost access to thousands of dollars of purchases made over the years.
I’d love to give this company a raving review, but can’t, after this Apple debacle.

October 28, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

We’re very sorry to hear about the difficulties you’ve experienced with your Apple account. Unfortunately, once a gift card has been redeemed with Apple, any account-related decisions, including restrictions or disabling of an account, are entirely managed by Apple and outside of our control. We understand how frustrating this must be, but we would suggest contacting them again regarding this as they should be able to look into your account and unlock it if possible.

We do want to reassure you that all of our gift cards are sourced legitimately and are valid for use. The technical issue you encountered during purchase was temporary, and while it led to multiple codes being delivered, the cards themselves were genuine. We value your feedback and will continue working to improve both our communication and support processes.

Rated 1 out of 5 stars

I received a used card and now I am out…

I received a used card and now I am out $25. This has happened more then once now I am very dissatisfied with the service

November 15, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Richard, thanks for reaching out. Apple gift cards can’t be redeemed before they’re delivered to the customer, since each card is generated at the time of purchase and sent securely so that no one else can access it. In cases where issues arise, we’ve found they’re usually linked to misuse, for example, sharing the card with unofficial third‑party websites or attempting to trade it for other currencies, which unfortunately can lead to scams. We’d be glad to review your situation and help resolve this for you.

We sent you a request for more information about this issue, could you please get back to us here or directly at support@mygiftcardsupply.com?

Rated 5 out of 5 stars

Gr8t experience

Gr8t experience

November 15, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

We're glad you had a great experience with us Harry. Thank you for the feedback!

Rated 5 out of 5 stars

Easy to use end fast

Easy to use end fast

November 14, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Fast, easy, gift cards! That's what we like to hear, thank you for the feedback Vida.

Rated 5 out of 5 stars

Fast and reliable platform

Fast and reliable platform. 100% skills and legitimate site.

November 14, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you Liam, we appreciate your feedback 🤩

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