At first , I faced an issue with unexpected charges, which was concerning for me. When i reached out, kenny from the escalation team responded and assured me that my membership is cancelled and that... See more
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See what reviewers are saying
Even though there I had some issues and there were points where my money was constantly taken from my account. I managed to get help through Imani who helped me cancel my membership and willing to re... See more
I have to say a big thank you. I got immediate response from the team, they were so helpful and it was all done via email. They immediately cancelled everything, working on refunding. Thank you for... See more
They really made sure that o received my gift as offered and the service team helped me every much especially by Sarra
4.3
Excellent
214 reviews
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I only like the offer for Reimbursement.
I only like the response to my immediate request to STOP an unwanted subscription and a Reimbursement offer, as I never understood that I subscribed for regular ( twice a month ) payments of 17 euros each. I only just had entered and paid 2 euros for a free donation (otherwise) , and fooled with an newer pop-up to pay another 10 euros , not understanding that was different , etc.
March 11, 2025
Unprompted review
agent cleared my enquiry very proffessionaly
Agent cleared up my query satisfactory. Monies being returned to me.
March 5, 2025
Unprompted review
Issue is being handled well
Issue is being handled well. Customer service might take 2 days to reach out to you but they are super helpful.
March 3, 2025
Unprompted review
Emily reached out to me and she was…
Emily reached out to me and she was extremely helpful.
March 1, 2025
Unprompted review
THANK YOUU KENNY!
Escalation team is in touch and Kenny is helping to resolve the issue!
February 27, 2025
Unprompted review
I signed up in error/ accidentally &…
I signed up in error/ accidentally & spoke to Declan who was so helpful & organised the cancellation straight away for me with much reassurance. Thank you 🙂
February 27, 2025
Unprompted review
Their response is quick and there is…
Their response is quick and there is room for agreement.
February 23, 2025
Unprompted review
Met Kenny who helped me resolve an…
Met Kenny who helped me resolve an issue. THANK YOU Kenny
February 14, 2025
Unprompted review
Thank you for assisting me
Thank you for assisting me. Hope to transact with you soon.
February 13, 2025
Unprompted review
Issued addressed by zoe.
Issued addressed by zoe.. Thank u team escalation!
January 30, 2025
Unprompted review
Thank you Emerald for resolving my…
Thank you Emerald for resolving my matter so quickly and professionally
February 7, 2025
Unprompted review
SCAMMERS
SCAMMERS - these people will obtain access to your bank account and under the pretence of signing you up for a membership will start withdrawing money as 'top up payments'. To cancel your membership (the one you have never signed up for in the first place) they will try to charge you the 'admin fee'. Will be reporting them to the authorities. Beware and check your bank account!
January 30, 2025
Unprompted review
SCAM....
SCAM....my bank account has been paying this company without my knowledge, i have never purchased any thing from them, 1euro first payment then fortnightly 38 euro payments.
have cancelled through there website, and informed my UK bank fraud team....got all my money back.
check closely guys they are very sneeky....
January 30, 2025
Unprompted review
Reply from Mygiftfavor
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@mygiftfavor.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
Your services
The staff are approachable and replies immediately. Making sure that my experience is good.
January 10, 2025
Unprompted review
Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue
January 21, 2025
Unprompted review
scammer
scammer, they have charged over £1 then over £37 for the past 2 months. I have haven't even subscribed to the site but to another one. just be careful.
January 7, 2025
Unprompted review
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