Well, I mistakenly subscribed to their site which cost me some amount of money I am not ready to lose. I wrote back to them concerning a refund and I was told according to their terms and conditions r... See more
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Refund Someone used my card and charged it, I reached out to the glossyface management and Eugene was very helpful and the entire team escalated the matter. I have been told immediately that... See more
For my quiey I explained already and they explained the situation also very politely.. gave solution for my problem.. BCS I did not purchased some one scammed my card and purchased with my ATM.. sorry... See more
Jamal was very helpful in helping me to find a solution to a subscription issue, which was just a basic misunderstanding. All is ok now and a refund is being issued. Thank you Jamal !
4.2
Great
301 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Todo solucionado
May 13, 2025
Unprompted review
Communication was sometimes a bit…
Communication was sometimes a bit complicated due to the language. KAI was very good to solve my difficulties.
May 10, 2025
Unprompted review
Excellent work
May 7, 2025
Unprompted review
This team is doing a great job
May 8, 2025
Unprompted review
The assistance I got from…
The assistance I got from myglossyface.com client was exceptional and I'm happy to know they care about their customers I will be patiently waiting for my refund
May 2, 2025
Unprompted review
I am happy with the feedback especially from Imani.
I am happy with the feedback especially todays communication from Imani which has brought so much peace in my heart. Thank you for your kind consideration to refund my membership. This kind gesture and willingness to go out of your way to ensure client satisfaction is commendable. I look forward to receiving the refund. Thank you very much.
May 2, 2025
Unprompted review
It’s scam they keep stealing from my…
It’s scam they keep stealing from my account
April 22, 2025
Unprompted review
I had unauthorized deductions going off…
I had unauthorized deductions going off my bank account. I have been promised a refund.
April 1, 2025
Unprompted review
I don’t know what I clicked on to be…
I don’t know what I clicked on to be involved with this company. Thank you for cancelling my membership and Processing my refund. I don’t use any makeup or facial products so I don’t need any of these.
April 11, 2025
Unprompted review
Rating Myglossyface experience
Rating: 4/5 stars (pending refund)
I've had a mixed experience with (link unavailable) Initially, I had issues with unauthorized deductions and difficulties canceling my membership. However, Nicholan from the escalation team was helpful and responsive in addressing my concerns.
They've approved my refund request and canceled my membership. I'm still waiting for the refund to be processed (expected within 5-7 business days).
Suggestions for Improvement
1. Clearer information about membership terms and cancellation processes would be helpful.
2. More transparency regarding automatic credit recharges
Overall Experience
I'm hopeful that the refund will be processed smoothly, and my experience will be fully resolved. I'll update my review if necessary.
April 13, 2025
Unprompted review
Jamal was very helpful in resolving an issue !
Jamal was very helpful in helping me to find a solution
to a subscription issue, which was just a basic misunderstanding. All is ok now and a refund is being issued. Thank you Jamal !
April 8, 2025
Unprompted review
all good thanks for solving
March 31, 2025
Unprompted review
After all the time that has passed Ann…
After all the time that has passed Ann was the person who took matters into her own hands and resolved my query
January 15, 2025
Unprompted review
Firstly I don't know I subscribed to it…
Firstly I don't know I subscribed to it and Secondly it keeps taking my money even the one I have to go to school with, I did write them to cancel the membership they said they'll look into it but still haven't canceled it yet
April 2, 2025
Unprompted review
I had a problem with a wrong payment…
I had a problem with a wrong payment and Jamal was very helpful to me and found a solution. I am very grateful.
April 1, 2025
Unprompted review
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