Mygoodknife.com Reviews 2,540

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and responsiveness of the staff, which made their interactions pleasant and efficient. Many people also appreciate the high quality of the products, often describing them as superb and exceeding expectations, along with competitive pricing that offers great value. The delivery service is frequently mentioned as fast and reliable, with items arriving well-packed and in pristine condition, even for international shipments. However, some reviewers were not happy with receiving a defective product that did not meet manufacturer standards, and felt the vendor did not adequately address the issue. Additionally, a few other people also felt that certain courier services negatively impacted their overall experience.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many describing items as perfect,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and speedy shipping, even... See more

Quality

Customers had positive experiences with quality, frequently highlighting the top-notch quality of kitchen... See more

Price

People report positive experiences with price, often finding competitive and reasonable prices for quality... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent quality of service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a big knife for myself with delivery into Ukraine. Was wondering how everything would go. Afraiding the knife would stuck on the customs or anything like that. But no, item was sent next... See more

Rated 5 out of 5 stars

MyGoodKnife is good in all aspects! First of all the service, relationship with customers, quality of goods, price and fastest delivery! Не меняйтесь главное, вам уже некуда расти , дайте возможнос... See more

Rated 5 out of 5 stars

Great online shopping experience. Superb quality high-end products and super fast shipping, with items received, well packed and in great condition on the other side of the world in a week ! The items... See more

Rated 5 out of 5 stars

Fast international shipping, very good tracking, knives were packaged appropriately to avoid damage during shipping. Everything else I have to say is for Shiro Kamo himself, so it’s not appropriate fo... See more


Company details

  1. Kitchen Supply Store

Information provided by various external sources

Hello! Welcome to MyGoodKnife.com. MyGoofknife is Official Distributor of Tojiro Co.Ltd (Japan); Sumikama (Kasumi), Mcusta and overs . Premium retailer of Nesmuk (Germany), Buck knives (U.S.A.) Official retailer of Extrema Ratio Knives Division, Marttiini ; Mcusta knives, Carl Linder Nachf; Puma Knives; Deejo ; Custom Knife Factory ; ICEL; Opinel; Camillus ; Tramontina ; Miguel Nieto ; Böker ; Zwilling (J.A. Henckels) ; WildSteer ; Claude Dozorme ; Seki Kanetsugu and other. You can find all brands at main page. We ship worldwide. You can check information about shipping in “Delivery”. Shopping on MyGoodKnife is absolutely safe. MyGoodKnife is secured with SSL (Secure Socket Layer) certificate by Thawte. Our webshop is encrypted with 128-bit SSL protection. So your personal data and payment transaction is completely secure! We also will be glad to see you in our stores in Finland. In MyGoodKnife stores you will find a broad variety of knives for all kinds of application and choose a product suiting your personal needs. We are finnish company Lämmin Tuuli OY and 15 august 2014 we opened stores at the following addressees: Lappeenranta, Valtakatu 52, Helsinki, Mannerheimintie 52


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

They sold a defective product for full…

They sold a defective product for full price, and did not take issue.

Edit: to address the false claims made by the vendor, the blade was not resharpened but honed. This did not take place during the customer support interaction, but shortly after receiving the blade, before the misshapen blade and uneven grind of the blade had been noticed. Vendor was informed of these defects, which in my experience do not meet manufacturer standards (Cold Steel.) Vendor was also provided with pictures of the defects, but did not investigate the blade further.

If this is their idea of doing everything, well, I am writing this review so customers would be informed.

December 3, 2025
Mygoodknife.com logo

Reply from Mygoodknife.com

Dear Tuomas. Thank you for your feedback. We reviewed your case within just a couple of days. Although the manufacturer did not consider your case as a warranty, we offered you the option to return the product to us. It can be seen in our correspondence.
However, during the short period in which we were reviewing your case (just two business days), you re-sharpened the knife on your own. You informed us that you had re-sharpened the knife and also stated yourself that, as a result, the case probably could no longer be considered a warranty claim because of this. Indeed, once the customer has made changes or modifications to the product, the warranty and right of return are no longer valid by law. We confirmed this fact to you and also and offered discount code.
We are sorry that you are not satisfied with the item, however, our customer service team did everything possible in this case. You were offered to return the item.
Hope to see you again and to offer the better experience. Merry Christmas!

Rated 1 out of 5 stars
Mygoodknife.com logo

Reply from Mygoodknife.com

Good day! Thank you for your order. Your order done 29,11,25 ( Saturday ) and was sent next Monday 01,12,25 with tracking 1Z19A98VFX96368337. According the tracking parcel has attempt of delivery 9,12,25 https://www.ups.com/track?tracknum=1Z19A98VFX96368337&loc=fi_FI&requester=QUIC%2F/trackdetails. Please contact domectic UPS for delivery.

Rated 5 out of 5 stars

Excellent store

Excellent store with a large catalog of quality products. Punctual, kind and competent customer service. Absolutely positive online shopping experience. A sincere appreciation.

December 1, 2025
Rated 5 out of 5 stars

A reliable company

Ordered a big knife for myself with delivery into Ukraine.
Was wondering how everything would go. Afraiding the knife would stuck on the customs or anything like that.
But no, item was sent next day and delivered to my home via Ukrposhta courier within 10 days.

The knife arrived well-packed and not damaged.

Can recommend working with them.

November 19, 2025
Rated 5 out of 5 stars

Super speedy service and great value (UK customer)

A slipjoint pocket knife I really wanted was discontinued at about the time I decided to get one.

The places I'd normally buy from in the UK ran out of the variants I preferred before I could order, and a French supplier went out of stock and cancelled the order, while a German supplier who had one wouldn't ship to the UK.

I noticed that Mygoodknife.com had one, at a discount moreover. I added a couple of small items to bump the order above the free postage threshold and hit the checkout, at which point I almost backed out because of the checkout warning about post-Brexit customs taxes and fees. I also read some very negative reviews of the Finnish postal service.

However, I decided to go for it and cross my fingers. The price included a 20% sales tax - same amount as UK VAT - and a lot of European suppliers now collect UK VAT on UK orders and pay the money to UK C&E, so I was hoping this applied, but also half expecting extra VAT fees. Because of the postal service reviews, I settled in for a lengthy wait for my package.

It arrived, though, without hassle or further expense, within about a week. Couldn't be more pleasantly surprised! The knife was well packed and in pristine condition. Pretty sure the accompanying customs paperwork weighed at least as much as the knife itself mind!

I can thoroughly recommend Mygoodknives.com and will certainly include them in my list of go-to suppliers, especially given the free postage for orders above a threshold value, and the surprising speed of delivery.

Super satisfied customer!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality product. Fantastic customer service. Über fast shipping. Would recommend to anyone over 18 years old.

November 3, 2025

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