My Green Heart Reviews 

94
TrustScore 1.5 out of 5

1.3

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Rated 2 out of 5 stars

I like the bag but the zips are broken on arrival so the bag basically undoes itself all the time. Shame as otherwise it's awesome

Company replied

Company details

  1. General Store
  2. Candle Store
  3. Cosmetics Store
  4. Countertop Store
  5. Home Goods Store
  6. Women's Clothing Store

Information provided by various external sources

At My Green Heart our aim is to make it easier for you to shop for eco-friendly, ethical, fair trade, sustainable, organic, recycled, plastic free and vegan products. As well as products that protect the planet and respect animals, we also have a range of products to help connect to your soul. Supporting mindfulness and wellbeing through yoga, meditation and spiritual products and gifts.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

94 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(94)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I placed an order from ‘My Green…

I placed an order from ‘My Green Heart’. The dispatch time was excellent. Unfortunately the order was damaged whilst in transit. But I was so impressed with the excellent customer service I received when I contacted ‘My Green Heart’ about my damaged order. They were genuinely sorry to hear my order arrived damaged & immediately posted out a replacement. They also added additional ‘Fragile Item’ signage to the already well padded & packaged parcel. My replacement order arrived in perfect condition. I would have no hesitation in recommending this company to others and I definitely will order from them again. Thank you ‘My Green Heart’ for providing 1st class customer service. I really appreciated it.

August 4, 2021
Unprompted review
My Green Heart logo

Reply from My Green Heart

That's great to hear it arrived safely and thank you for shopping with us! We look forward to seeing you again :)

Rated 5 out of 5 stars

Recommended

Great products and customer service as usual

August 3, 2021
My Green Heart logo

Reply from My Green Heart

Thank you for being an awesome customer! Have a great day :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I got my items so quickly. The fabric was a little on the light side and the stretch band did not match the bottom fabric but other than that I loved them.

June 26, 2021
My Green Heart logo

Reply from My Green Heart

Thanks for the feedback and review! We hope to see you again :)

Rated 5 out of 5 stars

Amazing online shop full if amazing eco…

Amazing online shop full if amazing eco friendly products.

First time I've ordered from them and will definitely order from them again, as I was able to find exactly what I was looking for.

May 31, 2021
My Green Heart logo

Reply from My Green Heart

What a great review! Thank you, we are glad you love our shop :)

Rated 5 out of 5 stars

The best

Such an amazing echo friendly vegan store that helps keep the environment that little less polluted and is run perfectly.

May 18, 2021
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Reply from My Green Heart

Thank you very much :)

Rated 2 out of 5 stars

I like the bag but the zips are broken…

I like the bag but the zips are broken on arrival so the bag basically undoes itself all the time. Shame as otherwise it's awesome

May 4, 2021
My Green Heart logo

Reply from My Green Heart

Hi Lorna, We're sorry to hear that your item arrived damaged. We will email you now to try and rectify

Rated 5 out of 5 stars

Was very pleased with my purchases

Was very pleased with my purchases. Arrived very quickly. Loved how we could purchase trees enjoyed shopping with green heart., will be purchasing again. Thank you.

May 3, 2021
My Green Heart logo

Reply from My Green Heart

Thank you for taking the time to leave us a review, we are glad you loved your items :)

Rated 5 out of 5 stars

Eco friendly products with a punch

Found this company via my Vodafone rewards app. I had a voucher for a discount and thought I'd give them a try.

I order two items to give them a try. A moisturiser and some soy wax melts. The package arrived promptly and was recyclable. I was pleasantly surprised to find an extra product as a free gift included. I am very impressed with how they use recyclable or computable labels and packaging as much as they can. All the products I received were well made, smelled divine and have been used a lot and highly recommend. Will definitely come back to them to buy more. Worth every penny and one of my new favourite online stores.

May 3, 2021
Unprompted review
My Green Heart logo

Reply from My Green Heart

Yay! We love that we are your new favourite online shop - it means a lot! Thank you :)

Rated 5 out of 5 stars

Great company!

Great eco friendly company, fantastic range of products. Highly recommended.

May 2, 2021
My Green Heart logo

Reply from My Green Heart

Thank you for taking the time out to leave us a review! We are glad you love our store :)

Rated 5 out of 5 stars

Lovely products

Lovely products, love the 💚 ethics and packaging of this company. Good awareness gained from them

April 30, 2021
My Green Heart logo

Reply from My Green Heart

Amazing! Thank you for the lovely review :)

Rated 5 out of 5 stars

Very impressed

My order arrived quickly and well packaged. The items were great. The makeup remover oil is really nice on my skin, the lip shimmer tints feel lovely on my lips. I have just started using the hand and lip balm, they feel good and leave the back of my hands looking hydrated. I haven't used the lip liner yet. Recommend and will order again.

April 29, 2021
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Reply from My Green Heart

Thanks for the great feedback Maxine. We are glad you are loving your products :)

Rated 5 out of 5 stars

Could not be happier with my products

Could not be happier with my products (deodorant and toothpaste tablets), they smell amazing and work so well! The reusable cotton pads also come in the cutest bag! Would definitely order from Green heart again

April 24, 2021
My Green Heart logo

Reply from My Green Heart

Thanks for the awesome feedback Tara - we are pleased you loved your items! :)

Rated 5 out of 5 stars

Awesome products

Awesome products, quick.delivery, recyclable packaging and a really great price!!

April 23, 2021
My Green Heart logo

Reply from My Green Heart

What a lovely review, thank you! We are glad you are happy with your products :)

Rated 5 out of 5 stars

Greenheart

Efficient, prompt delivery, excellent quality

April 23, 2021
My Green Heart logo

Reply from My Green Heart

Thank you for taking the time to write a review, we are glad you are happy with your order :)

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