5 stars, based on my experience till now, have just signed the contract. Bettina was really patient guiding through each details, answering any stupid or valid question you might have. She shar... See more
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Bettina has always been so helpful, and fast to reply to any inquiry I may have. She took care of all the paperwork for the contract and cancelation of the previous one. All my invoices are taken care... See more
I cannot recommend Bettina and the team at myhealthcarebroker highly enough! As an expat in Germany, navigating the healthcare system on my own felt completely overwhelming. Bettina was incredibly pat... See more
My husband and I have been working with Iris since 2022, and we couldn’t be more grateful for her support. Over the years, she has guided us through the complexities of German health and dental in... See more
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Very good service overall
Very good service overall. It took a bit longer than expected because of my old provider, but communication was always clear and supportive.
I was recommended by a colleague and…
I was recommended by a colleague and now I see why. Bettina's support made the switch stress free. Even weeks later she still replies quickly if I have questions.
I had spoken with a couple of brokers…
I had spoken with a couple of brokers and honestly it felt like they were just sending me random offers without really listening. With Michael it was different. He actually asked questions about my job and my worries about long-term costs and then explained the differences in a way I could follow. No sales pitch, just a normal conversation.
Michael explained the whole thing…
Michael explained the whole thing without rushing me. He compared different plans and made sure I knew exactly what I was signing. Felt very transparent.
Transparent, and super supportive!
Bettina and Iris have made my experience with private health seamless so far.
They are super supportive and quick to respond to any queries I've had. The entire on boarding process was very smooth and they have been transparent with all the information throughout.
I have referred friends who are also satisfied and glad to be working with them.
I had some confusion with my old…
I had some confusion with my old insurance about when coverage actually started. They took care of it directly with TK and explained everything back to me. That saved me a lot of stress.
Responsive Team with Helpful Advice
I had a great experience with MyHealthCareBroker while switching to private health insurance. Bettina provided excellent support and clear guidance throughout the process, ensuring I understood my options. Even after the switch, she continued to offer helpful advice. I felt well-informed and confident in my decisions. Highly recommend!
When I moved from the UK
When I moved from the UK, I had no clue where to start. Bettina gave me a quick overview, broke down the tariffs, and cut through all the jargon. She stayed available via WhatsApp when I had follow-up questions.
I'd dreaded medical claims because I…
I'd dreaded medical claims because I heard it's a bureaucratic deep hole. But the reimbursement process with Iris was smooth, I got my first claim paid quickly.
A colleague recommended them to me
A colleague recommended them to me. I reached out on a weekend and received a response in under an hour. Bettina was incredibly proactive, explained everything clearly, and handled the entire transfer from my previous insurance without me having to do anything.
Insurance talk
Insurance talk used to give me headaches. Michael made it straightforward, he compared options, explained the differences and helped me feel confident in my choice. Even months later, I can still reach out to him with any questions.
I'm not German and it shows
I'm not German and it shows, especially with bureaucracy. Bettina helped me translate all my documents into English and explained every step. It felt like having a friendly coach throughout the process.
Professional, fast and serious!
I had a really nice experience with this company from the first moment I told them I need help. They took care of my problem imediately and they done the impossible and fixed my problem before I got any penalties. Bettina was even working on my problem while she was boarding for a flight. They sent me different health insurance deals and explained me all the details and differences between them and they found for me better prices than what I could find.
They are really professional and serious, they were extremely fast and they are actually really nice people that care and do their best to help and that is something really rare and hard to find.We need more people like them in our every day life :)
I needed prof of insurance fast for a…
I needed prof of insurance fast for a new job in Berlin. Michael got back to me in hours, arranged everything with my old provider and HR and I had everything sorted before the weekend. Relief doesn't even cover it.
Bettina helped me
Bettina helped me with the transition from public insurance and even contacted my old provider to clarify things I didn't understand. Everything was easy and fast.
As an expat
As an expat, I really appreciated how Michael explained everything in a way I could actually understand. The service was excellent
Honestly didn't expect it to be this…
Honestly didn't expect it to be this easy. Great support and smooth communication.
Since my German is limited
Since my German is limited, connecting with Bettina who could explain everything in English was incredibly helpful. She took the time to clarify each step, answered all my questions no matter how small, and kept checking in even after the agreement was complete. I truly felt supported from start to finish.
I needed insurance urgently for my new…
I needed insurance urgently for my new job. Michael responded right away and handled everything very fast. Super grateful.
I've never had such a smooth experience…
I've never had such a smooth experience with any type of service in Germany. Bettina made everything clear and simple.
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