Myhealthcarebroker Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

5 stars, based on my experience till now, have just signed the contract. Bettina was really patient guiding through each details, answering any stupid or valid question you might have. She shar... See more

Rated 5 out of 5 stars

Bettina has always been so helpful, and fast to reply to any inquiry I may have. She took care of all the paperwork for the contract and cancelation of the previous one. All my invoices are taken care... See more

Rated 5 out of 5 stars

I cannot recommend Bettina and the team at myhealthcarebroker highly enough! As an expat in Germany, navigating the healthcare system on my own felt completely overwhelming. Bettina was incredibly pat... See more

Rated 5 out of 5 stars

My husband and I have been working with Iris since 2022, and we couldn’t be more grateful for her support. Over the years, she has guided us through the complexities of German health and dental in... See more


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4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

69 reviews in the last 12 months

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Rated 4 out of 5 stars

Very good service overall

Very good service overall. It took a bit longer than expected because of my old provider, but communication was always clear and supportive.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

I had spoken with a couple of brokers…

I had spoken with a couple of brokers and honestly it felt like they were just sending me random offers without really listening. With Michael it was different. He actually asked questions about my job and my worries about long-term costs and then explained the differences in a way I could follow. No sales pitch, just a normal conversation.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Transparent, and super supportive!

Bettina and Iris have made my experience with private health seamless so far.
They are super supportive and quick to respond to any queries I've had. The entire on boarding process was very smooth and they have been transparent with all the information throughout.

I have referred friends who are also satisfied and glad to be working with them.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

I had some confusion with my old…

I had some confusion with my old insurance about when coverage actually started. They took care of it directly with TK and explained everything back to me. That saved me a lot of stress.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Responsive Team with Helpful Advice

I had a great experience with MyHealthCareBroker while switching to private health insurance. Bettina provided excellent support and clear guidance throughout the process, ensuring I understood my options. Even after the switch, she continued to offer helpful advice. I felt well-informed and confident in my decisions. Highly recommend!

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

When I moved from the UK

When I moved from the UK, I had no clue where to start. Bettina gave me a quick overview, broke down the tariffs, and cut through all the jargon. She stayed available via WhatsApp when I had follow-up questions.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

A colleague recommended them to me

A colleague recommended them to me. I reached out on a weekend and received a response in under an hour. Bettina was incredibly proactive, explained everything clearly, and handled the entire transfer from my previous insurance without me having to do anything.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Insurance talk

Insurance talk used to give me headaches. Michael made it straightforward, he compared options, explained the differences and helped me feel confident in my choice. Even months later, I can still reach out to him with any questions.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

I'm not German and it shows

I'm not German and it shows, especially with bureaucracy. Bettina helped me translate all my documents into English and explained every step. It felt like having a friendly coach throughout the process.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, fast and serious!

I had a really nice experience with this company from the first moment I told them I need help. They took care of my problem imediately and they done the impossible and fixed my problem before I got any penalties. Bettina was even working on my problem while she was boarding for a flight. They sent me different health insurance deals and explained me all the details and differences between them and they found for me better prices than what I could find.
They are really professional and serious, they were extremely fast and they are actually really nice people that care and do their best to help and that is something really rare and hard to find.We need more people like them in our every day life :)

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

I needed prof of insurance fast for a…

I needed prof of insurance fast for a new job in Berlin. Michael got back to me in hours, arranged everything with my old provider and HR and I had everything sorted before the weekend. Relief doesn't even cover it.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Bettina helped me

Bettina helped me with the transition from public insurance and even contacted my old provider to clarify things I didn't understand. Everything was easy and fast.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

As an expat

As an expat, I really appreciated how Michael explained everything in a way I could actually understand. The service was excellent

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Since my German is limited

Since my German is limited, connecting with Bettina who could explain everything in English was incredibly helpful. She took the time to clarify each step, answered all my questions no matter how small, and kept checking in even after the agreement was complete. I truly felt supported from start to finish.

July 31, 2025
Unprompted review

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