Myhealthcarebroker Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

5 stars, based on my experience till now, have just signed the contract. Bettina was really patient guiding through each details, answering any stupid or valid question you might have. She shar... See more

Rated 5 out of 5 stars

Bettina has always been so helpful, and fast to reply to any inquiry I may have. She took care of all the paperwork for the contract and cancelation of the previous one. All my invoices are taken care... See more

Rated 5 out of 5 stars

I cannot recommend Bettina and the team at myhealthcarebroker highly enough! As an expat in Germany, navigating the healthcare system on my own felt completely overwhelming. Bettina was incredibly pat... See more

Rated 5 out of 5 stars

My husband and I have been working with Iris since 2022, and we couldn’t be more grateful for her support. Over the years, she has guided us through the complexities of German health and dental in... See more


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4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Clarity in German Insurance

If you want clarity and straightforward answers to the confusing world of German Health insurance, this is your broker! Not only that, they provide white glove service for your on-going needs. No more google translate. Thanks Bettina

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best place for your health insurance needs

Would definitely recommend using 'My health care broker' for your private health insurance needs. Being a Expat, they made my whole journey very easy and you can communicate with them in English ;)
Bettina was super helpful and proactive in getting me a health insurance quote and with all the necessary documents, given I had a peculiar case
Iris did and amazing job managing all the claims, tax documents, employer document etc. Also assisted well during termination as I was moving out of the country

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended for Expats

I moved here from New Zealand and honestly had no clue how Germany’s health-insurance system even worked. From day one, Bettina made everything so much simpler. She talked me through my options in plain English, and gave advice that fit my budget and lifestyle.

What I appreciated most was how it never once felt like she was just trying to make a sale. She genuinely cared: asking about my health history, and patiently explaining the difference between public and private plans, contribution rates, deductibles, extra coverages—you name it. Whenever I had a question (and I had plenty!), she always got back to me fast and never made me feel silly for asking.

Thanks to her expertise and honesty, I ended up with a plan I’m very happy with and confident in. I’d recommend Bettina to anyone on the hunt for a health-insurance broker. She’s knowledgeable, trustworthy, and is seems like she really cares about getting you the best deal.

I had surgery on my spine about 5 years ago, and was worried that this would either not be covered by the health insurance, or that it would make the premiums much higher. Due to her good relationship with the health insurance company, she was able to negotiate with them to cover this pre-existing condition at no extra cost. I was particularly happy with this.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

MyHealthCareBroker is a very good…

MyHealthCareBroker is a very good company, supporting people with Private health insurance. I have a very good experience contacting Bettina, she has provided all the necessary information that I have requested as soon as she can. I’ll give full points when it comes to the customer satisfaction.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Good Experience!

I’ve had a fantastic experience working with Bettina as my healthcare broker. She is incredibly responsive, always getting back to me quickly with clear, helpful information. Whether I had questions about plan options or needed assistance with paperwork, Bettina was consistently supportive, knowledgeable, and efficient. Her professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend her to anyone looking for reliable and attentive support with their healthcare needs!

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Bettina as my health care broker, to covert to private health insurance, even though the process became a little complicated. She was conveniently reachable throughout the process and guided me well. Thank you!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

I would 100% recommend for expats

I would 100% recommend for expats that are having troubles with German language. They will recommend you the best Insurance providers and then takes care of your invoice filling including the communications to the insurance provider. I heavily rely on them because insurance customer support have zero or very poor English support.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Precision and dedication

Bettina was instrumental to solve all the burocracy involved in the process. Clear and detailed, also repeating important concepts to make sure I fully got it. Always available.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

It was really smooth transition from…

It was really smooth transition from existing public insurance to a private insurance for me. Right from the beginning communications were clear and response was faster. Documentations were error free. Overall I'm happy with the support provided.

May 6, 2025
Unprompted review
Rated 4 out of 5 stars

Reliable Follow Up Calls

After our initial meeting, I received a follow up call from Bettina to make sure I had no further questions. That personal check in was really appreciated and shows they care beyond just making a sale.

April 16, 2025
Unprompted review

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