Myhealthcarebroker Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

5 stars, based on my experience till now, have just signed the contract. Bettina was really patient guiding through each details, answering any stupid or valid question you might have. She shar... See more

Rated 5 out of 5 stars

Bettina has always been so helpful, and fast to reply to any inquiry I may have. She took care of all the paperwork for the contract and cancelation of the previous one. All my invoices are taken care... See more

Rated 5 out of 5 stars

I cannot recommend Bettina and the team at myhealthcarebroker highly enough! As an expat in Germany, navigating the healthcare system on my own felt completely overwhelming. Bettina was incredibly pat... See more

Rated 5 out of 5 stars

My husband and I have been working with Iris since 2022, and we couldn’t be more grateful for her support. Over the years, she has guided us through the complexities of German health and dental in... See more


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4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Clear, Honest Advice

During our call, Michael walked me through the offerings of several insurers, comparing each plan's benefits and costs. His straightforward, impartial guidance helped me select the coverage that best fits my needs.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful broker who found a deal that no other brokers could find - thank you!

Bettina was extremely helpful throughout the process of searching for a health insurance package. My situation was complicated but she took the time to explain how the system works and ensure I understood the breakdown of the numbers. Before I was introduced to Bettina, I had already tried finding health insurance through 6 or 7 different brokers but no one had succeeded in finding a package that worked for my situation. I was therefore extremely pleased that Bettina made this possible! She was friendly and helpful throughout and happy to work in English with me. She was always quick to respond to any questions that I had and she provided clear requests for information and helped with the forms, making this less time-consuming than several other brokers I had spoken with.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended – Excellent Support from Bettina and Team!

Bettina and her team have been doing an excellent job supporting me over the past few months. I always feel comfortable reaching out to her directly whenever I have a query. She is consistently responsive and provides accurate, detailed information, which makes the entire process smooth and stress-free. In the event of any claims, you can count on her and her team to handle everything efficiently. I truly appreciate their professionalism and highly recommend their services!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support for Expats Navigating Health Insurance in Germany

I highly recommend Bettina Ostermann and her team if you’re looking for a reliable and knowledgeable health insurance broker in Germany. As an expat, I was overwhelmed by the process of choosing the right private health insurance, especially with all the requirements for visa checks and legal regulations. Bettina guided me through every step, making sure the insurance was suitable both for me and my partner, and within our budget.

She also handled all the necessary paperwork for my employer, ensuring the contributions from both sides were correct. A special thanks to Iris from her team, who supported me with forms, appointments, and even follow-ups for refunds. The team is extremely professional, responsive, and truly understands the needs of expats. I felt supported throughout the entire process.

If you need someone trustworthy to help you navigate health insurance in Germany, this is the team to go with.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent support and clear guidance from Bettina

I signed up with Hallesche thanks to Bettina, and I couldn’t be happier. She is incredibly understanding, always quick to respond, and explains everything very clearly. If you’re looking for a high-quality private health insurance option in Germany and need someone who speaks excellent English and truly supports you throughout the process, Bettina is simply the best.

April 30, 2025
Unprompted review
Rated 4 out of 5 stars

Professional yet warm approach

Working with the team felt more like talking to a friend than to a salesperson. The consultation was professional but also warm and understanding of my personal situation. Made me feel at ease.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

I had issues with my previous insurance…

I had issues with my previous insurance provider, TK, as it was unclear whether I was covered and from when. They contacted TK directly and were able to clarify everything, allowing me to make a smooth transition to private insurance wihtout any additional costs.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Clear consultation

I was impressed by the attentive service I received from Bettina. The consultation was clear and every step was explained in detail, making my transition to Hallesche easy.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service experience

The process was smooth and stress free, thanks to a dedicated team that truly cares. They ensured I understood all my options and I appreciated the personalized attention I received throughout.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Bettina's personal attention made my transition to the new insurance straightforward and stress free. I appreciated her readiness to answer my questions and the clear communication throughout the process.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Clear Guidance

Michael provided clear explanations during our consultation, breaking down the process into easy to understand steps. His straightforward advice made the transition much more manageable and his support throughout was very much appreciated.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer support

From the initial consultation to the final setup, the service was exceptional. The team was accessible, provided clear answer and made sure I was comfortable with every step.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent After Service Support

After being insured for one year, I ran into some difficulties with my policy. Iris stepped in quickly and resolved all my issues, making the after service care truly exceptional. Her support was a great relief during a stressful time.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth Process and Attentive Service

Bettina's dedication turned a potentially complex transition into a straightforward process. She took the time to understand my situation and provided detailed explanations every step of the way. Her support made all the paperwork and procedures stress free.

March 17, 2025
Unprompted review

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