Easy to use and register. Posted as instructed and received updates via log in through the emails, which was great. Results came through mostly great but one had failed to meet the criteria, stating i... See more
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Review summary
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Slight mix up on tests, which was swiftly and very effectively resolved. Not many firms would have the CEO call a customer to expedite a fresh test. Very courteous and efficient handling of the whol... See more
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Test came quickly and was relatively easy to do, just make sure you follow the instructions so you can ensure you get enough blood for the little vial. Impressed with how quick the test results came t... See more
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Very efficient and smooth service in general. The detailed instructions provided are very helpful to ensure your test works well, and tracking in your account is quickly updated as things progress.... See more
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Company details
About MyHealthChecked
Written by the company
Take charge of your health
Our at-home blood, rapid and DNA tests provide personalised and simple health information and expert advice to support you to optimise your health.
Available in-store and online at
Contact info
The Maltings, CF24 5EA, Cardiff, United Kingdom
- 020 3371 3537
- care@myhealthchecked.com
- myhealthchecked.com
4.4
Excellent
8K reviews
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Helpful up to a point, but could have provided more advice.
The test (cheek swab) was easy with clear instructions. The pre-paid envelope was good and results came back quickly. It would have been helpful if the report had confirmed that all the foods listed had been tested for intolerance or sensitivity, not just the ones with elevated results. The report did not indicate I have any sensitivity or intolerance to nuts, although I have a strong adverse reaction to some nuts, so I do not know whether nuts were tested or whether the results for certain nuts incorrectly did not identity any issues for me.
It would have been helpful if all there had been alternatives suggested for all the foods identified as ones I have an issue with, rather than just one or two. In respect of lactose, advice as to whether dairy-free versions of milk, cheese, yogurt etc should also be avoided / reduced as well as the regular, dairy ones would have been very useful. The information box about each food identified as a problem spoke mostly about the positives of the particular food without any suggestion as to alternatives with the same nutritional properties that would be at least risk of causing difficulties.
The test was useful up to a point. I might use this brand again for health testing, but would look at other companies products too. I would advise buying from Boots rather than the My Health Checked website - the test was half the price.
September 19, 2025
Reply from MyHealthChecked
Thank you for your balanced review, Ellie. We really appreciate you taking the time to share your experience.
Our test is a DNA-based analysis that looks at specific genetic markers linked to how your body may respond to certain foods. Because your DNA doesn’t change, the results are consistent and backed by strong scientific evidence. This makes it quite different from other food intolerance tests that measure transient signals (eg. IgG) in your body, which can vary over time and aren’t recommended for diagnosing intolerances.
About your concern with nuts. Our test doesn’t check for allergies like the kind that cause immediate reactions. Those are usually immune-related and need to be looked at by your GP through allergy testing (like blood tests or skin-prick tests). That is why a DNA report won’t label a nut allergy, it isn’t the right tool for that clinical question. DNA testing isn’t designed to detect that kind of issue. We also explain on our packaging and website that the test looks at how your genes may affect your response to food components, rather than testing every individual food.
On the topic of lactose, the issue is caused by lactose sugar, not dairy as a whole. Many people who are genetically more likely to be lactose intolerant can still enjoy lactose-free dairy products or plant-based alternatives without any problems. The advice in your report is based on your genetic risk level (low, medium, or high). If your results show a low risk but you still have symptoms, it could be due to other factors like gut health or something unrelated to lactose and it’s worth discussing that with a healthcare professional.
Thank you again for your thoughtful feedback. We’re glad you found the test useful overall, and we’ll continue working to improve the clarity and support we offer in our reports.
Kind regards,
MyHealthChecked Team.
Quick and efficient
Quick and efficient. Worked a dream. Hardest bit was filling the blood sample tube.
September 18, 2025
Reply from MyHealthChecked
Thank you for your kind feedback, Justine! We're delighted to hear that the process was quick and efficient, and that everything worked smoothly for you. We understand that filling the blood sample tube can sometimes be a bit tricky, so we appreciate your patience with that step.
If you have any further questions or need additional support, please don’t hesitate to reach out.
Kind regards,
MyHealthChecked Team.
Reply from MyHealthChecked
Thank you for your kind review. We're really glad you had a positive experience with our service, that's exactly what we aim for all our customers.
If you have any further questions or need additional support, please don’t hesitate to reach out.
Kind regards,
MyHealthChecked Team.
Very wide scale review of my DNA with 8…
Very wide scale review of my DNA with 8 elements.
September 12, 2025
Reply from MyHealthChecked
Thank you for your kind feedback and rating. We appreciate you taking the time to review our products and are always looking to improve for the benefit of our customers.
If you have any further questions or need additional support, please don’t hesitate to reach out.
Kind regards,
MyHealthChecked Team.
Terrible -waste of money
Terrible
Me and my wife took intolerance test and the results we got were the same .
Sample might have taken wrong or test lab issue and the results were minimum.
Not really any test was done .
From the moment they suspect might be a lab issue why they do not send you another test .
Waste of money really
September 12, 2025
Reply from MyHealthChecked
Thank you for your feedback.
We are sorry to hear that you have not had the desired outcome for your test with MyHealthChecked.
We would like to discuss the important matters that you have raised. Could you contact me at the Customer Care email: care@myhealthchecked.com and we will be happy to assist you further.
Kind regards,
MyHealthChecked Team.
Reply from MyHealthChecked
Thank you for your kind review, Felicity. We are pleased to hear how happy you are with our service. We look forward to assisting you again in your healthcare journey.
Kind regards,
Team MyHealthChecked
Receiving the test result
Receiving the test result. Enabling me to look after my health
September 5, 2025
Reply from MyHealthChecked
Thank you for your feedback, June! We're so pleased to hear that receiving your test results has empowered you to take positive steps toward looking after your health. It's always our goal to provide helpful insights that support your wellbeing.
Kind regards,
The MyHealthChecked Team.
Food intolerance test
Excellent! Results complete opposite of what I expected, have taken advice on boards regards reducing caffeine intake, had no idea the effect it was having on me and feel so much better. Thank you.
July 25, 2025
Reply from MyHealthChecked
Thank you so much for your kind feedback! We're delighted to hear that the results exceeded your expectations and that the advice regarding caffeine intake has made such a positive difference for you. We truly appreciate you taking the time to share your experience. If there's anything else we can support you with, please don't hesitate to reach out.
Kind regards,
The MyHealthChecked Team.
Very smooth experience, would recommend for the price
Very smooth experience ordering the kit and then using it at home, then shipping it off to be tested. Communication was great and instructions for how to take my sample were easy to follow. I like the report format - it’s clear and easy to understand, but I would have appreciated more examples of foods to avoid and foods to eat more of.
August 29, 2025
Reply from MyHealthChecked
Thank you for your kind review.
We're pleased to hear that the ordering process, home testing, and communication were smooth and that the instructions and report format were clear and easy to follow. We also appreciate your thoughtful feedback regarding dietary guidance and will take it into account as we continue to enhance our service.
If you have any further questions or need additional support, please don’t hesitate to reach out.
Kind regards,
The MyHealthChecked Team.
Clear instructions, easy to understand results.
Instructions were clear to follow, results arrived in good time. Results easy to understand.
August 29, 2025
Reply from MyHealthChecked
Thank you for your kind review, Ruth.
We're pleased to hear that the instructions provided were clear and easy to follow, and that your results arrived promptly. We're also glad the results were presented in a way that was straightforward to understand.
We appreciate your feedback and we're pleased to support you in your healthcare journey.
Kind regards,
The MyHealthChecked Team.
I liked the idea that I could gain…
I liked the idea that I could gain insight to my health at a reasonable cost however the results appear to based on algorithms rather than evidence . I don’t think I would bother again and will now be seeking blood tests to get factual outcomes
August 29, 2025
Reply from MyHealthChecked
Thank you for your review Sharon.
Our DNA tests are wellness-focused and designed to give you personalised insights into your diet and lifestyle. Recommendations are put together by our team of geneticists and registered nutrition professionals, so you’ll receive guidance that’s evidence-based, nutritionally focused, and tailored to support your wellbeing.
While it can highlight patterns or inherited tendencies, we recommend speaking with a medical professional for high risk factors, as they can consider your full health picture.
If you'd like to talk to our team or receive further support, please don’t hesitate to reach out to us at care@myhealthchecked.com. We also have a contact number available, along with more information and support, at myhealthchecked.com/help. We’d be happy to arrange a callback if you'd prefer to speak to one of our experts by phone.
Kind regards,
MyHealthChecked Team.
Very easy to complete and to understand…
Very easy to complete and to understand once the results are sent. Definitely recommend.
August 22, 2025
Reply from MyHealthChecked
Thank you so much for your kind feedback! We're really glad to hear that you found the process easy to complete and the results clear to understand. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience!
Warm regards,
MyHealthChecked Team.
First rate …
I found my experience with this company to be beyond my expectations. The instructions for the test were as simple as they could be considering what had to be achieved so no complaints there. The test arrived the next day after posting and was acknowledged which was good. All results were sent promptly within the time scale specified. I thought the results were clear enough for a layman to understand and I received all the analysis I wanted. The Drs accompanying letter seemed personal and helpful. The test gave me everything I wanted and needed. Correspondence was swift and also helpful so altogether I am delighted with the service provided and I wouldn’t hesitate to recommend it. Thank you from a very satisfied customer.
August 22, 2025
Unprompted review
Reply from MyHealthChecked
Thank you so much for your lovely review, Milly! We're thrilled to hear the service exceeded your expectations and that everything from the instructions to the results and support, was clear and helpful. We're really glad we could provide what you needed, and we truly appreciate your recommendation!
Warm regards,
MyHealthChecked Team.
Im very happy with your test
Im very happy with your test , Im going to look it to the deficiencies which you addressed..
Thanks a lot
August 8, 2025
Reply from MyHealthChecked
Thank you so much for your thoughtful review. We're delighted to hear that you're happy with the test and that the insights provided are helping you take meaningful steps toward addressing the deficiencies identified. Supporting your journey to better health is what we’re here for, and it’s wonderful to know the results are guiding your choices.
Warm regards,
MyHealthChecked Team.
Easy straightforward and given me…
Easy straightforward and given me information to help me make better choices about what I eat.
August 8, 2025
Reply from MyHealthChecked
Thank you so much for sharing your experience, Jane. We're truly glad to hear that the process felt easy and straightforward for you, and even more so that the information provided is helping you make more informed choices about your diet. Supporting healthier lifestyles and empowering our users to take control of their wellbeing is at the heart of what we do.
Warm regards
MyHealthChecked Team.
Easy to do the test and fast in depth…
Easy to do the test and fast in depth results. Would highly recommend.
August 8, 2025
Reply from MyHealthChecked
Thank you so much for your kind words, Tracey! We're thrilled to hear that you found the test easy to complete and appreciated the fast, in-depth results. Your feedback means a lot to us, and we're glad we could deliver a smooth and insightful experience.
Warm regards,
MyHealthChecked Team.
So helpful couldn't rate your service…
So helpful couldn't rate your service any higher.
many thanks.
August 1, 2025
Reply from MyHealthChecked
Thank you so much for your review! We're thrilled to hear that you had such a positive experience. We're always striving to deliver the best service possible, and it's incredibly rewarding to know we hit the mark for you.
Warm regards,
Team MHC
Reply from MyHealthChecked
Thank you for your kind review, Julie! We truly value feedback from our customers, and it’s wonderful to hear that your experience with us was both positive and efficient. We're so glad we could meet your expectations!
Warm regards,
Team MHC
Would recommend
I guessed as much that I could be gluten intolerant, but couldn’t get tested by my doctor. This product was great and helped clarify my concerns. The results were very descriptive and I received them quickly.
August 1, 2025
Reply from MyHealthChecked
Thank you so much for sharing your experience, Jan! We're really glad our test could help bring clarity to your concerns. We pride ourselves on delivering detailed results promptly, so it's great to see that reflected in your experience . We truly appreciate you taking the time to share your experience.
Warm regards,
Team MHC
Reply from MyHealthChecked
Thank you for your feedback, Toni. I'm glad to hear you found our service efficient and effective — that's something we always strive for!
Thank you for taking the time to share your experience.
Warm regards,
Team MHC
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