Myhobbynest Reviews 132

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Agent Alero immediately emailed me to have my request resolved. Timing is impeccable He even sent a follow up email so he can have my case resolved

Rated 5 out of 5 stars

Great customer support. It does not take long to get a helpful response for your queries which makes for a pleasant experience.

Rated 5 out of 5 stars

very nice, and their assistant team was very helpful, thanks to elsa for helping me solve my problem smoothly

Rated 5 out of 5 stars

I will rate them 5 because the service is excellent. I was able to cancel my account and also they made an exception on refunding my money. Thank you so much!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

132 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick and satisfactory responses

Quick and satisfactory responses! I really hope that my request to suspend my account will be fulfilled and that they stop withdrawing money from my account. Otherwise, the employee was very responsive!

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

🚨 SCAM ALERT

🚨 SCAM ALERT: MyHobbNest.com is
Fraudulent! Unauthorized Charges &
Phishing Scam

My Experience:
"I was scammed by MyHobbNest.com. Here's what happened:
1. Phishing Link: During a purchase on a
*different website* I received a link that redirected me to MyHobbNest.com (likely a phishing scheme to steal payment details).
2. Unauthorized Subscription: Without my consent, they enrolled me into a
"subscription" and withdrew money from my account. I NEVER signed up for their service or visited their website directly.
3. Refusal to Refund: When I contacted them, they refused to refund the money and even charged me a fee to cancel the fraudulent…

After I did the reviews, warning people about spam from this company, I have been receiving this type of email daily 3 times a week, I am showing them to be careful with them.

“”*Hi Luzinete,

I hope this message finds you well. I’m just following up regarding your recent concern and our previous message. As mentioned, we truly value your feedback and apologize for any inconvenience and misunderstanding. We've taken steps to close your account and have offered a full refund as a goodwill gesture.

To help us proceed, I’d like to gently remind you of the next step. In order for us to finalize the refund, we kindly ask you to consider removing your public comments or reviews, as they may continue to impact our platform even after the issue has been resolved.

This is part of our standard process to ensure transparency and fairness, as we’ve unfortunately had past instances where reviews remained unchanged despite full resolution. Removing the review helps us maintain an accurate reflection of our service and ensures our Payments Department can process your refund without delay.

To delete your review,

Note: Once the review is deleted, your refund will be submitted for processing and should arrive within 3–5 business days, depending on your bank.

If for any reason the refund is not received within that window, you're absolutely free to re-evaluate and rewrite your review, we stand by that.

Thank you again for your time and understanding. Please let me know once the review has been removed so I can move forward with issuing your refund.

Warm regards,
Xxxxxxxxxx
Effective solutions always - [Support #16]

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

I have cancelled my subscription which…

I have cancelled my subscription which I do not knowingly subscribe! Payments still pending from my account since my cancellation! Hard work to deal with this! Do get your merchants code so that you can cancel your payments!!how & why this was achieved is beyond me!!

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

very nice

very nice, and their assistant team was very helpful, thanks to elsa for helping me solve my problem smoothly

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Good Service

I will rate them 5 because the service is excellent. I was able to cancel my account and also they made an exception on refunding my money. Thank you so much!

January 19, 2025
Unprompted review
Rated 4 out of 5 stars

Agent Alero

Agent Alero immediately emailed me to have my request resolved.
Timing is impeccable
He even sent a follow up email so he can have my case resolved

January 16, 2025
Unprompted review

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