The material was so relevant for people of all ages, should really get the messages across to new drivers. Liked the way the points were made and how it helped me to remember things. Think this shou... See more
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Review summary
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When I finally reached a human being, the service was just exceptional, above and beyond. GEICO claimed that IMPROV had not advised them of our course completion, so no discount, major league hassle.... See more
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I recently completed ImprovLearning's defensive driving course. I took several defensive driving courses in the past, at times in person but mostly online, to benefit from reduced auto insurance rates... See more
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Great refresher course on legal and intentional driving habits. It is the law to drive with a seatbelt buckled and secured, working seatbelt, in most states. I observed there was not a lot mentioned a... See more
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Company details
About IMPROV® Traffic School
Written by the company
"I LOVE defensive driving!" ...said no one ever.
That’s why we partnered with the masters of fun - the World Famous Improv Comedy Club - to create a defensive driving course that’s actually entertaining.
IMPROV has won multiple awards, including “Best Traffic School” awards, and proven something revolutionary: you can learn better driving skills without the boredom. Just fun, simple micro lessons.
State-Approved Online Courses Nationwide:
- Insurance Discount Programs
- Teen Driver’s Education
- Traffic Violator Programs
- Fleet Training
If it has wheels, we have a course for it.
Join over 5 million students who chose the smarter way to learn.
✓ Mobile-friendly✓ Simple & easy
✓ Actually fun
Contact info
Variel Avenue 6330, 91367, Los Angeles, United States
- myimprov.com
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DO NOT USE THIS SERVICE
DO NOT USE THIS SERVICE. Irresponsible business practice caused me to lose my license.
Instead of promised 7-10 days certificate delivery, I had pay for my own Fedex delivery 4 months later. They did not mail the certificate to me nor did they contact DMV to reduce the points on my license. I strongly recommend not to use this business.
February 19, 2026
Unprompted review
Reply from IMPROV® Traffic School
We’re very sorry to hear about the difficulties you experienced with your certificate and the impact it had on your license. We understand how important timely delivery and proper communication with the DMV are, and your feedback is taken seriously. We are reviewing our processes to prevent this from happening in the future. You can also contact us at support@myimprov.com for any questions or assistance.
—IMPROVLearning
Very helpful and patient
Jes was very helpful. She explained everything and answered all of my questions. She did not rush me off of the phone, she actually took the time to make sure that I understood.
February 16, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re thrilled to hear Jes provided helpful and patient support, taking the time to ensure you understood everything. We appreciate you sharing your experience and for choosing IMPROVLearning!
If I could give negative stars I would
If I could give negative stars I would. My parents took the course and had so many problems. Won't recognize facial id -the signs video is in Spanish
-The volume is out on the signs video and defensive driving video. So a complaint was made and they were given a discount code for $15 off future purchases. Well today I tried to redeem the code before it expires tomorrow and surprise surprise the code didn't work. After some back and forth with the customer service rep, they offered me 20%Off, not the $15 we we're promised. Without the original email they wouldn't honor the discount. I chose them again despite the problems because I thought they in good faith recognized the need to redeem themselves and try and extend good customer service. So I ended the conversation by deciding to go to another company and hopefully the experience will be better.
February 17, 2026
Unprompted review
Reply from IMPROV® Traffic School
We’re very sorry to hear about the frustrating experience you and your parents had. We understand how important it is for course materials, accessibility, and promised discounts to work as expected. Your feedback is invaluable, and we’ll use it to improve our processes and ensure a smoother experience for all students. We appreciate you giving us a chance and sharing your concerns.
—IMPROVLearning
What would be great is an easy wat to…
What would be great is an easy wat to prove completion instead of waiting so many weeks for certificate to arrive. Helps expedite proof
February 17, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you for your feedback! We understand how important it is to have proof of completion quickly, and we’re always looking for ways to improve the process. We appreciate you sharing your suggestion and for choosing IMPROVLearning!
This definitely was a great choice to…
This definitely was a great choice to do for your defensive driving course. To the point gave helpful tips and the quizzes were really fair. Would recommend!!
February 16, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re thrilled to hear you found the course helpful, fair, and to the point. We appreciate your recommendation and for choosing IMPROVLearning!
This place made the info move right…
This place made the info move right along. By mixing in information and test questions it kept the class fresh!
February 13, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re glad to hear the mix of information and test questions kept the course engaging and fresh. We appreciate you choosing IMPROVLearning!
Humor
Humor, pictures and videos made this course very interesting and content memorable.
February 14, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re glad to hear the humor, pictures, and videos made the course engaging and memorable. We appreciate you choosing IMPROVLearning!
—IMPROVLearning
Such a fun interactive course
Such a fun interactive course! I learned some things I didn’t know. I plan to have my son take the course too!
February 14, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re thrilled to hear you enjoyed the interactive course and learned new things. We appreciate you planning to share it with your son and for choosing IMPROVLearning!
—IMPROVLearning
Reply from IMPROV® Traffic School
Thank you! We’re glad to hear you found the course user-friendly and that the acronyms made it easy to remember key points. We appreciate you choosing IMPROVLearning!
I always have a great time using this…
I always have a great time using this program! The staff and the training are both 10/10!!!
February 10, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re thrilled to hear you consistently have a great experience with our program. We appreciate your kind words about our staff and training, and for choosing IMPROVLearning!
The material was so relevant for people…
The material was so relevant for people of all ages, should really get the messages across to new drivers. Liked the way the points were made and how it helped me to remember things. Think this should be required for everyone and in every state when a license needs to be renewed or when someone moves into the state, and before a first license is issued. Would like to see more details related to this state(Oregon) as each state is different and has unique problems, laws, etc.
February 12, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re glad to hear the course was relevant and helpful for remembering important driving points. We appreciate your thoughtful suggestions about state-specific content and will keep them in mind as we continue improving our courses. Thank you for choosing IMPROVLearning!
Reply from IMPROV® Traffic School
Thank you! We’re glad to hear the course was easy to complete, renew, and sign up for. We appreciate you choosing IMPROVLearning!
—IMPROVLearning
Easy to follow
Easy to follow. But kept saying I had wrong CVV # when I didn't. Took a few tries but went through
February 15, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re glad to hear the course was easy to follow. We’re sorry for the trouble with your CVV—payment issues can be frustrating, but we’re happy it went through in the end.
—IMPROVLearning
Easy to register
January 26, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re glad to hear the registration process was easy for you. We appreciate you choosing IMPROVLearning!
—IMPROVLearning
Reply from IMPROV® Traffic School
Thank you! We’re glad to hear the course was easy to follow. We appreciate you choosing IMPROVLearning!
— IMPROVLearning
This was so easy and fast and now I am…
This was so easy and fast and now I am referring other people too. I received the discount from my insurance within 2 days of sending the complete certificate
January 28, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you for your wonderful feedback! We’re thrilled to hear the course was easy and fast, and that you received your insurance discount so quickly. We really appreciate you referring others as well—it means a lot!
— IMPROVLearning
Thank you for your support and your…
Thank you for your support and your kind words
February 11, 2026
Unprompted review
Reply from IMPROV® Traffic School
You’re very welcome! We’re glad we could help and truly appreciate your kind words.
— IMPROVLearning
The information was very clear and easy…
The information was very clear and easy to understand.
February 5, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you! We’re glad to hear the information was clear and easy to understand. We appreciate you choosing IMPROVLearning!
keep driving regulations up-to-date.
keep driving regulations up-to-date.
October 1, 2025
Unprompted review
Reply from IMPROV® Traffic School
Thank you for the feedback! Keeping driving regulations up to date is very important to us, and we appreciate you taking the time to share your thoughts.
— IMPROVLearning
Convenient course and great information
The program is great! I have been taking this course for many years. It is so convenient and I receive a great discount on my insurance for just taking it every three years. I found the information to be more robust and very clear and I liked the evidence behind injuries at various speeds. The reason for four stars instead of five stars is that even after watching all of the videos and listening to every last drop of audio I had to do two chapters over again because I did not get the forward arrow. That said customer service was available and easily helped me out on this issue. I will 100% sign up again in three years!
February 6, 2026
Unprompted review
Reply from IMPROV® Traffic School
Thank you for your thoughtful review and for being a long-time customer! We’re glad to hear you continue to find the course convenient, informative, and valuable for your insurance discount. We appreciate you pointing out the navigation issue and are happy our customer service team was able to assist quickly. We truly value your loyalty and look forward to having you back again in three years!
— IMPROVLearning
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