Loved the shofar, unfortunately it took a long time getting here, had I understood this I would have thought twice, otherwise things went smoothly, birthday came and went, but the recipient loved it... See more
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Review summary
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Reviews shaping this summary
My package took a little bit longer to arrive than what the website leads one to believe about the shipping time, but the company responded right away when I inquired about this. The item I received w... See more
The shoes are beautiful! Although my foot is more on the broader side so if the store can recommend a shoe for broader feet, that would be great. I'll be able to wear it on colder days but I can se... See more
First time ordering from this company and won't be my last. I contacted customer service to inquire as to when my order would ship and they were very quick to reply and jut so nice. I love my Jerusa... See more
Company details
Written by the company
We are your one-stop-shop online marketplace for top-quality Israeli and Christian products – straight from the Holy Land. We work hard in order to bring you the biggest names in the area of Israeli and Christian art work and design
Contact info
Israel
- myjerusalemstore.com
4.4
Excellent
272 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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My order came quickly and the whole…
My order came quickly and the whole ordering process was so easy!! I love the selection of oils that are available. Thanks again!
April 30, 2025
New Jerusalem anointing oil
New Jerusalem anointing oil, labeled frankincense and myrrh
I recieved the $89.00 container... it had no fragrance at all... I feel It was either a mistake or a genuine rip-off. ..
April 29, 2025
Reply from MyJerusalemStore
This is a very rare complaint regarding this product and we are sorry that you are one of very few that can not sense the fragrance. Since you have not contacted customer service or paypal regarding your order yet we suppose that your one star review was a mistake? One thing is sure and that is that the level of anointing is not depending on the level of fragrance. May god bless you.
Great thoughtfulness in products
Great thoughtfulness in products! I really appreciated the variety of oils and the sizes available. I also love the clean scent of the oils I chose, and they came wrapped with care so as not to break, which I appreciate.
I did have to do a little digging to find a certain oil on the website that I could not see in the oils offered. Also, I would have loved to have a bit more of a detailed scent explanation of oil blends. Overall, very pleased and I will order from you again~
April 28, 2025
The merchandise was exactly what I’m…
The merchandise was exactly what I’m looking for! Since we’re not allowed to go to Jerusalem yet, they bring Jerusalem to us. Thank you.
May 4, 2025
Will definitely buy from here again
Will definitely buy from here again! Great experience! Thank you and we pray God blesses you!
April 25, 2025
I have not received my order yet
I have not received my order yet. It was placed in the beginning of April & it still hasn't arrived yet. You gave me NO tracking number. DHL can't track my package with out that information. I have reached out to you with no response. I need a way bill from your company to give to DHL or I want a refund! I ordered the cross with the crown of thorns. I want a manager to contact me and correct this!
April 17, 2025
Reply from MyJerusalemStore
We apologize for the slight delay in dispatch due to late delivery from our supplier. We are sorry to see that you did not contact customer service for assistance in this case but see that your order by now successfully has been delivered.
I got a text about the order placed on…
I got a text about the order placed on the 2nd but don't know if it was shipped or the order went thru or not thanks and God bless
May 2, 2025
Reply from MyJerusalemStore
The email that you received May 9th said:
"My Jerusalem Store order has shipped"
The fact that your order went thru was confirmed a few days earlier.
So why the confusion, why not ask customer service and why only one star rating?
The communion chalices arrived quickly
The communion chalices arrived quickly. I was disappointed in the quality of them. The company was quick to address my concerns even though there was nothing they could do to improve the quality.
April 23, 2025
Reply from MyJerusalemStore
Thank you for accepting the offered refund for your disappointment in accordance with our Satisfaction guarantee.
The necklace is very pretty
The necklace is very pretty, but much smaller then expected
April 21, 2025
Reply from MyJerusalemStore
Thanks for praising the item. But sorry that you missed to read the item description on the site that you ordered from informing about the size
Width of Pendant: 11 mm / 0.4"
Height of Pendant: 11 mm / 0.4" plus bail 4 mm / 0.15"
👍👍👍👍👍👍👍👍👍👍👍👍
April 20, 2025
Great service and a very interesting…
Great service and a very interesting product selection.
April 16, 2025
I absolutely love the covering and oil…
I absolutely love the covering and oil I have gotten from here it’s natural and the smell is phenomenal. I don’t use perfumes or lotions due to all the harsh chemical and this last all day it’s just a heavenly smell. and I love the fact that it comes from Jerusalem, the holy city, where my Elohim has chosen his people.
April 23, 2025
Always a pleasure to do business with!
April 15, 2025
Great packaging
Great packaging; Good shipping update and follow-up. Beautiful 3D plate of Jersusalem. Thank you so much for shipping to Germany❣️
April 10, 2025
Reply from MyJerusalemStore
Yes that is correct. But why not mention that we asap to your satisfaction reshipped a new flawless one to you?
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