Loved the shofar, unfortunately it took a long time getting here, had I understood this I would have thought twice, otherwise things went smoothly, birthday came and went, but the recipient loved it... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My package took a little bit longer to arrive than what the website leads one to believe about the shipping time, but the company responded right away when I inquired about this. The item I received w... See more
The shoes are beautiful! Although my foot is more on the broader side so if the store can recommend a shoe for broader feet, that would be great. I'll be able to wear it on colder days but I can se... See more
First time ordering from this company and won't be my last. I contacted customer service to inquire as to when my order would ship and they were very quick to reply and jut so nice. I love my Jerusa... See more
Company details
Written by the company
We are your one-stop-shop online marketplace for top-quality Israeli and Christian products – straight from the Holy Land. We work hard in order to bring you the biggest names in the area of Israeli and Christian art work and design
Contact info
Israel
- myjerusalemstore.com
4.4
Excellent
272 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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My order was sent very fast I love it..
May 22, 2025
All the oils smell great
May 26, 2025
Uncomfortable
There is no information on how to return the product. The piece the goes between your toes is too thick it burns. On the left foot you can feel the excess that is sewn under the insole. Uncomfortable
May 24, 2025
Reply from MyJerusalemStore
Not really so. Please see our return policy online:
https://www.myjerusalemstore.com/return-policy
But first I suggest that you contact customer service for advice on how you can break in and soften your leather sandals.
Aaron was very helpful with my order…
Aaron was very helpful with my order very pleased. Can’t wait to get them. When should I expect them? Please let me know. Thank you, Michele.
June 1, 2025
Product quality
Product quality, quick order filling and delivery made my experience a good one. Thank you!
May 25, 2025
Reply from MyJerusalemStore
We are sorry to see that you think so. But your order has been processed in full accordance with our shipping policy online. We also have faster shipping options, but for that you had to pay a little extra. https://www.myjerusalemstore.com/shipping-policy-my-jerusalem-store.aspx
Happy Customer
The item is beautifully made and I am happy with it. Thank you so much. As a Christian I am thrilled to have something made in the Holy Land. God Bless.
May 23, 2025
Fantastic Tee Shirt And Fast Service ❤️🇨🇦
I love my new Tee Shirt!! Canada Stands With Israel❤️🇮🇱.. I might get assaulted but it will be worth it!! Behind you 100%!! Stay Strong!!
May 25, 2025
Holy Land Souvenirs
After a trip to the Holy Land I ordered some souvenirs I didn’t have room for in my luggage at the time. All my items were well packaged, arrived in perfect condition and did not take very long. Great business to work with!
May 17, 2025
Good communication despite time change
Good communication despite time change! Looking forward to my purchase arrivalges
May 14, 2025
Disappointed by the Quality – Not the Same as the Original
I purchased a pair of shoes from a shop in Jerusalem and was thoroughly impressed by the quality, design, and comfort. I was so pleased that I decided to order a second pair online, expecting the same product. Unfortunately, I was extremely disappointed to receive a version that was completely different in both material and construction.
The shoes I received felt like a significantly cheaper imitation, lacking the craftsmanship and durability of the original pair. Despite paying $44, the quality did not reflect the price at all. It is frustrating to expect consistency and receive a substandard product instead. I hope the company will address this discrepancy in quality between in-store and online purchases.
May 5, 2025
Reply from MyJerusalemStore
We can not see in your customer service contact that you specified anything specific what is wrong with the sandals neither in writing or (pictures). Please continue your mail thread with customer service for best assistance.
Incense Oil
The incense oil was so fragrant and exactly as described! We will order from MyJerusalemStore again.
May 4, 2025
The company complied with their…
The company complied with their promises of deliverance and amount of time they would do it. Too me that is very trustful.
May 5, 2025
Good can be trusted
May 5, 2025
I still have not received my order
May 4, 2025
Reply from MyJerusalemStore
Five days before your 2-star review we sent you a shipping confirmation email with postal tracking details and shipping option 7-10 business delivery. We are sorry that you did not keep an eye on your postal tracking site because the same day you complained, you received your parcel faster than expected.
Really beautiful pieces will buy again…
Really beautiful pieces will buy again MyJerusalem Store
May 3, 2025
Good afternoon
Good afternoon. I do like the Tree of Life necklace. I will be wearing it. Thank you very much!
May 6, 2025
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