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MYKA Reviews 

73,335
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,716 reviews, reviewers overwhelmingly had a great experience with this company. People truly love the beautiful jewelry collection, praising the wonderful designs, exquisite pieces, and overall outstanding craftsmanship of the items. Additionally, consumers frequently mention that the staff is exceptionally helpful, incredibly understanding, and quick to resolve any questions or issues. Buyers also appreciate the easy-to-use website features that allow them to preview personalized gifts effortlessly before completing their purchases. Though some customers experienced frustrating delivery delays that completely missed guaranteed arrival dates for special occasions. A few other people also felt that certain items faded over time or showed disappointing construction quality.

What people talk about most

Product

People report positive experiences with product, noting that the jewelry is beautiful, well made, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the jewelry is beautiful,... See more

Order

Consumers find order experiences to be mixed, as many report severe delays and unmet delivery guarantees for... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers reported severe delays,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick responses and helpful support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love your design so I ordered for myself few months ago. Now that's it's mother's day, I am gifting my daughter's and daughter in law. I was given a2 promotional code discount but both of them didn'... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the ring and hope it lasts a long time! However, I was really surprised and a little disappointed that it arrived in a tiny, thin paper envelope with no protective wrapping at all. I... See more

Rated 4 out of 5 stars

didn't order express shipping; jet was charged. nor received discounts on orders: #1:515301465 #515301465 thank you for your time and effort for addressing this matter.

Company replied

Rated 4 out of 5 stars

The necklace I purchased is beautiful but the construction is the downside. The rings keep moving around so this is addition to the placement of the names, when wearing it, it makes it difficult for t... See more


Company details

  1. Jewelry Store

Written by the company

MYKA specializes in personalized jewelry gifts, celebrating life’s most special moments. Established in 2006 and known for its unique, handmade designs, we pride ourselves in taking care of every step of our process before your keepsake arrives to you. Each MYKA piece touches the hands and hearts of the entire team from in-house design to being hand-wrapped with love to your doorstep. We are dedicated in creating collections of quality materials and ethically sourced diamonds that hold meaning. Whether you are treating yourself or searching for a gift for something special, discover the perfect gifts for all your loved ones for any occasion.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

73K reviews

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4.3

All reviews

(73,335)

1,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Super staff

Super staff, very understanding demonstrating care and concern for customer with quick response to questions . Very good jewellery, well made and well presented. Totally recommend any purchase from this brand.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

I had never heard of vermail when I was…

I had never heard of vermail when I was looking at the necklaces but decided to try it because of the price vs the gold. I was pretty skeptical honestly! It came in the mail very quickly, I put it on and havent taken it off yet! Its beautiful and I will definitely be buying other pieces

March 21, 2026
Rated 5 out of 5 stars

This is my second purchase my first was…

This is my second purchase my first was the necklace with my grandchildren name on the second one ive just received is the Russian ring the quality of the jewellery is great as I wear my necklace 24/7 and its never lost its colour or tarnished.

March 20, 2026
Rated 5 out of 5 stars

Ordering was very simple and easy

Ordering was very easy. Shipping was very fast. The jewelry is gorgeous and very reasonably priced. I got the silver bead necklace with each of my 6 grandkids name on a bead. I will definitely be ordering from here again. ❤️

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Bracelet

The original item was beautiful but too small. I reached out to exchange for a larger size. Customer service quickly sent the directions for and exchange. The replacement was sent out and received very quickly. The whole progress was very seamless and quick.

March 19, 2026
Unprompted review
Rated 3 out of 5 stars

I absolutely loved my necklace until it…

I absolutely loved my necklace until it broke after less than a month having it. My husband has been trying to contact customer service multiple times and they wont answer his question.

February 14, 2026
Unprompted review
MYKA logo

Reply from MYKA

Dear Hannah,

Thank you for bringing your concerns to my attention. I'm sorry to hear about your recent experience, and I understand your frustration.

I've looked into your complaint, but unfortunately, I'm having trouble locating your order in our system based on the information provided. However, please rest assured that I take your feedback seriously, and am committed to resolving any issues you may have.

Your satisfaction is my top priority, and I'm working diligently to address your concerns. I kindly ask you to respond to the information request on Trustpilot to help me better assist you.

Thank you for your understanding, and I hope to have the opportunity to make things right.

Kind regards,
Kyrene

Rated 4 out of 5 stars

Engraving too light

I bought a golden ring with my 2 children and my late husbands’ name engraved on the three rings.i am very happy with the rings, the quality and the tine for processing. The only issue I have is the engraving. The engraving is wonderful but is it not as dark as the rings pictured in the advertisement. I am blind in one eye and I have to squint to read the names.

December 25, 2025
Unprompted review

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