MYKA Reviews 

Theo Grace ! What can I say ? What a beautiful experience from start to finish, my bracelet came in a beautiful marine coloured box complete with polishing cloth. The bracelet was bought to honour my children, grandchildren and now great grandchild as each of the charms carries their initials. It was speedy delivery and a very secure packaging. I would give 10/10 for Theo Grace and would not hesitate to recommend to family and friends.

Great Jewellery absolutely beautiful my partner loved it will definitely buy again

Bracelet is exactly as shown. Good quality. Shipping is quick. Only negative is closure…not easy to put on & take off.

My ring came ahead of time

I am so extremely pleased with my necklace! It’s just BEAUTIFUL! And the customer service is the BEST! This is actually a replacement because my other one got damaged. They stand firmly behind their product and I had zero issues with my replacement. Very personable and courteous service. My next order will be for my 2 month old granddaughter! I’m a customer FOR LIFE!

Great experience. Love my necklace with my grandchildren’s names on it.

I’m really not impressed with this business and would not recommend them at all.

I purchased an item that never arrived, and despite this, they initially refused to give me a refund. It took weeks of back and forth just to get my money back, even after I made it clear that nothing had been delivered. The whole process was frustrating and unnecessarily difficult.

I also ordered something specifically for Mother’s Day because their website stated it would arrive in time. It didn’t arrive for Mother’s Day—and it still hasn’t arrived. Again, they resisted issuing a refund and kept contradicting themselves, changing their responses, and delaying things.

Eventually, I did receive a refund, but only after I had to keep chasing them and repeatedly following up. It should not take that much effort to resolve an issue they could clearly verify themselves.

To make matters worse, they claimed to send a complimentary gift, which ended up being delivered to the wrong address. When I raised this, they simply said there was nothing they could do and refused to resend it.

Overall, delivery is unreliable, communication is inconsistent, and getting your money back is far more difficult than it should be. I would strongly advise others to avoid purchasing from this company.

Easy ordering, timely delivery.

I love my ring thank you for giving me the right ring size it perfectly fit good delivery my order nice quality

I got a couple pieces of jewelry. They were both beautiful. Mighty bracelet the clasp broke after a couple months. I sent them pictures and they quickly sent me a new bracelet. The customer service was swift an excellent. I will be using this company again.

Great Piece

Good customer relations

Quick response

The team responded quickly to my inquiry and resolve the issue and the timing matter.

The quality of the product is beautiful ,I'm very pleased with the product for my daughter.

I’m really disappointed with my experience.

I’ve placed several orders with this brand in good faith, but unfortunately I’ve had issues more than once. The quality of the products has been very poor, which is extremely frustrating as a returning customer.

What’s most disappointing is not just the issues themselves, but how they’ve been handled. After everything, I was refused a refund to my original payment method and only offered store credit instead.

Because of this, I cannot recommend purchasing from this brand. The overall experience and product quality have not met expectations, and it has seriously affected my trust in the company.

I understand companies have policies, but customer loyalty and repeated issues should also be taken into account. Sadly, this experience has made me think twice about ordering again.

SCAMMERS, I ordered a necklace for Mother’s Day on 5/3 they advise it would be delivered by 13/3 it did not arrive - chased them 16/3 they advised will be 1-3 days it still did not arrive, they advise today 24/3 it will be here on 26/3 this company is a scam do not touch order, I have contacted my bank who have opened a claim against them

customer service helped me place my order

Sometimes you just find a place that makes you feel good, and that did this for me. I love my necklace. All seven of the beads were spelled correctly. I'm also very happy that the price is right. It's not often that you find what you really want in your price range, but I did. So i'm happy. I got it within two weeks or so ordering it, and that's impressive. It's a really good quality, service and the delivery time. I will be buying here again.

had a great experience shopping with Theo Grace. The quality of their jewelry is excellent—everything looks and feels premium, and you can tell real care goes into their products. Customer service was also very responsive and helpful, answering my questions quickly and professionally. Shipping was smooth and arrived on time, with secure and well-presented packaging. Overall, a reliable and trustworthy company—I would definitely shop with them again and highly recommend them to others.

I love the necklace I ordered! Great quality and I have gotten so many compliments on it. Definitely recommend this company!