I recently browse at this online store and had an amazing experience! The website is super easy to navigate, making it simple to find exactly what a person needed. They offer a fantastic selection of... See more
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See what reviewers are saying
Be very careful again, these fraudstars will contact you to delete your review and offer you another fraudulent link to gain access your bank. They use different websites to lure you into subscribing... See more
I am asking for refund, Jeremy reviewed my case and escalated. I got a membership fee in which I am not authorizing to be collected in my account. I just hope that this will not happen again as we kno... See more
My experience is great with the customer service. It is quick and professional. My experience with the advertising is bad because I felt I have been manipulated to get the membership. The advertisemen... See more
4.1
Great
219 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Prompt reserlutionA matter that required addressing was…
A matter that required addressing was dealt with promotly
May 24, 2024
Unprompted review
It is good but not for me for people who have permanent work
It was a mistake to have this account, it came as an add and I thought it was what I was looking for
May 13, 2024
Unprompted review
Reply from Mykidoutfit
Dear Qiniso,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mykidoutfit.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Eugene called me
The company has good customer support. They are the best!
May 1, 2024
Unprompted review
They responded to me and have resolved…
They responded to me and have resolved the issue
April 14, 2024
Unprompted review
Had a problème on the website and got…
Had a problème on the website and got help and feedback very efficient and helpful
April 11, 2024
Unprompted review
There was an issue which has been…
There was an issue which has been sorted now
Thank you
April 10, 2024
Unprompted review
Prioritize case
I was attended to on time and my case was treated as urgent
March 23, 2024
Unprompted review
Problem resolve
Had a problem but the escalation team have contacted me swiftly and are dealing to resolve the situation
March 18, 2024
Unprompted review
Bait and switch, "apparently they are unaware of"
I was trying to purchase a kitchenware set and instead bought a subscription to this site. A complete bait and switch.
Edit 1, April 23:
My original review was on March 1st, and until April 23rd do they finally reach out about this review. I cancelled the card associated with this payment already.
The e-mail ignores what I state in the review and simply that I misunderstood their membership.
I stumbled into them because I saw an ad on facebook for a cheap kitchenware set, but only after the "purchase" of the kitchenware set did I get an e-mail saying it was a charge of subscription here and no kitchenware set, I requested a refund initially with them, but they denied that and that's why I left my review.
Edit 2, April 24:
They mention through e-mail that they don't know about any Facebook ad, had they made the ad or not, I was charged for something I didn't want at the start, their doing or not. I stated I wanted a refund then, they denied it and their company chat agent told me there was nothing they could do about it back then, but attempt to cancel any future payments. Now after this review it seems they can issue a refund.
February 29, 2024
Unprompted review
Reply from Mykidoutfit
Dear John,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We re-sent you an email please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mykidoutfit.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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