While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This place is really good… immaculately clean and tidy… Easy to navigate machine and payment system… The manager is very friendly and helpful to.. Coffee machine serves nice coffee too…

Rated 5 out of 5 stars

These guys are great! We've used them on a number of occasions for ironing and multiple dry cleaning services. The free pick up and drop off is really handy, and they are always friendly and professio... See more

Rated 5 out of 5 stars

I own a cleaning company and I use My Laundry multiple times a week to wash the Air b&b clients bedding and towels etc, As well as my cleaning cloths! Fast turnaround, always professional, colle... See more

Rated 5 out of 5 stars

Our cat was extremely stressed that we left him overnight ,and we came home to a terrible mess on the bed.My laundry.uk picked up our duvet within two hours of booking ,and it was returned a few hour... See more

Company details

  1. Laundry Service

Written by the company

Washing, drying, and ironing clothes with FREE delivery! No time to wash, hang, iron, and fold clothes? We'll do it for you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Mattress topper cleaned.
Great service. Quick and reliable. Communication great.
Picked up and returned in 2 days.
Brilliant.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

This was my first time to use a laundry…

This was my first time to use a laundry and I was pleasantly surprised at the help I received to get started. The collection was easy and the return was notified.
I appreciated the comments vs on my receipt and will comply nest time.
Extremely pleased with results.
Thank you.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievable service

Unbelievable service, seamless pick up and delivery and great communication. The clothes came back smelling fresh and beautifully folded/ironed. 100% would recommend - excellently priced too!

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

I had underestimated how good the…

I had underestimated how good the collection service is! Very polite, patient and saves time having to drop off myself!
Really pleased with my duvet and pillow wash.. everything was crisp dry and fresh. I shall be using again!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing door to door service!

I asked if they could fry clean a jacket for me that I had ordered off Vinted. It was collected the next day and they messaged me to say that after checking the label it couldn’t be dry cleaned! (Silly me) they said they would still try and freshen it up for me without ruining the jacket. The next day it was returned to me with a smile and it looked amazing! Such an incredibly friendly and efficient service. I wouldn’t go anywhere else now!

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Great comms, fast and informative. Flexible service which included pick up and drop off. Great price too. 5 stars!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer will be returning!

I’m very pleased with the service I received from My Laundry. They conveniently pick and drop off taking the stress of my busy schedule. They were very accommodating to my emergency dry cleaning. All in all a five star business!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

This company are amazing

This company are amazing! I needed my double duvet washing as I have an autistic 6 year old who likes to sleep in my bed but often has accidents. The pick up and delivery option are brilliant as I didn’t have to try and think how I would get it down to Broadstone. They did a wonderful job, the duvet has come back feeling lovely and smelling so nice! Thank you so much, I will definitely use again, thank you!

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

I just happened to come across My Laundry by accident but was really pleased with prompt response, the quality of the King Size duvet clean and the fact they can collect/drop off. Definitely worth it.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

What a find!
Great experience from start to finish.
Great pick up and drop off service and would use again 100%.

June 9, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look