My Law Matters Reviews 

Friendly staff, amazing service and affordable services

Noreen Niaz at My Law Matters has been absolutely excellent throughout the conveyancing process. She is hardworking, highly knowledgeable, and consistently goes above and beyond to ensure everything is handled efficiently and correctly.

Noreen is always approachable and incredibly helpful, taking the time to explain matters clearly and responding promptly to any queries. Her attention to detail and commitment to her clients genuinely stand out, making what can often be a stressful process feel smooth and well-managed.

I would highly recommend My Law Matters to anyone looking for a reliable, dedicated, and professional service.

I had the pleasure of dealing with Manleen who assisted me in the purchase of my property. From the start, she has been very responsive and courteous, addressing promptly any queries and concerns that I had, whether by email or over the phone. I would definitely recommend Manleen to anyone else who needs assistance with a property purchase and I will be enlisting her services in the near future when I sort out my will.

This is the third time now that I have used My Law Matters and each time I have received excellent service.
Kaitlyn and Serena kept me informed in a timely manner throughout the sale, in a polite and courteous manner.
A pleasant experience all round and I can't recommend My Law Matters enough.
So a big thank you to all

we are acting as estate agemts for a client and they were absolutely shocking they were and in my 24 years of doing this job they are quite possibly the worst firm i have come across for a wide variety of reasons throughout the transaction they very nearly cost our client their sale and i would avoid at all costs. They even had to ask the buyers solicitors what they were supposed to be doing !

Can not believe that I was recommended this company through my mortgage advisor. My law matters have completely failed to meet any of their own deadlines (they set themselves) and do not reply to any e-mails that you send them. They will only reply when they feel like its, which could take up to three weeks. They set their emails to 'on annual leave' regularly, I highly doubt the fact they are on holiday. Even my estate agent says they are awful and to avoid at all costs

I would like to sincerely thank Selina for her outstanding help and support throughout my Right to Buy purchase. The process was very stressful and time-sensitive, but Selina remained professional, patient, and supportive at every stage.
She kept me informed, chased the necessary parties, and always explained things clearly. Her dedication and hard work truly made a difficult situation much easier to manage.
I am extremely grateful for everything Selina has done for me and would highly recommend her to anyone looking for a reliable and caring solicitor. She is a wonderful professional and a credit to her firm.

This company has been horrible to deal with. they keep saying that each task would take 5 - 7 days. The employees, such as, Sereena do not reply unless messaged, repeatedly. Each 5-7 day task takes up to 20 days to complete. Lazy and uprodcutive company

It took so long to get anything done. Only just received this.

The team members are really good.

Best service , friendly and helpful staff

Savan was extremely helpful every step of the way, extremely professional. I would definitely recommend My law matters

Sonia and Selina were absolutely amazing in assisting us with buying our new home. They were very quick with answering email’s and also explained everything so easily for us. Thanks so much to you both

Polite, Very Informative and quick to help and answer and questions i had.

Noreen was very helpful and professional. From my first contact till end of contract the law matters made it less stressful.

Noreen was extremely thorough in the conveyances process of our investment property.

Disgusting. Awful. Avoid like the plague, for your own sanity.
It took this company 2 months to give us only a summary of my fathers will. In this time, despite asking numerous times and them making multiple excuses as to why they couldn't retrieve it, we asked if they could tell us what wishes my father made around burial/cremation. They told us he didn't make any wishes, only to then read the will 8 weeks after the funeral, that he wanted to be cremated. My father was buried, against his wishes, as this information was withheld.
Sarah Waugh, the director of our case, alongside her team have been nothing but difficult, problematic and negligent. I have absolutely nothing positive to say about her or this firm and all I can advise is DO NOT USE/ TRUST THEM.
Their careless errors have created irreversible decisions which will weigh heavy on us for a long time. They have made our grieving process 100x harder, wouldnt wish this on my worst enemy.

Horrible communication, or none in that case. Made our first house’s purchase a nightmare. What should have been a simple no chain (literally moving into empty home) process became a 6months waiting game. No communication whatsoever for the first 4months, started calling every other day after that but could never get through to solicitor or the legal assistant as the number she gave either wasn’t correct or she would never pick that up, couldn’t even leave the voicemail because it was full. Had to call the main office to the My law matters every time to be redirected to anyone from the case otherwise no one would ever contact me themselves. If I didn’t call we probably would have still be in process. Thankfully we completed after this dreadful 6months and never have to use them again. We didn’t even choose them ourselves. MyFirstMortgage ‘recommended’ them to us and since it was a first ever purchase we didn’t know any better. Little did we know.. I don’t recommend them to anyone who wants to complete asap as all they do is ignore you, your case and anyone else involved until you escalate it for the 100th time. Don’t know how they’re still in business.

Absolutely abhorrent service.

Anjeela Wakeel is nigh on impossible to reach and has provided no meaningful updates on our conveyancing matter despite numerous requests.

They requested extra payment shortly before completion which held us over a barrel and meant we had no choice but to pay. This is not ethical behaviour. And to top this off the firm will not provide proof of any efforts to register our ownership and over 18 months from completion we are left questioning if they have done their job properly. A very worrying and upsetting experience all round.

Please do better for your clients.

We took 2 years and conveyancing still not completed, I lost 2000 £ because they have not told me about the expiring terms.
I need to move urgently but ignoring me, direct phone of solicitor quite always full of messages and not available, responses by emails taking ages.
They promising you to do things, but in the end nothing move.
Land Registry suspended the application complaining about missing points and document too.