WORST STORE EVER! I bought a product that came in a pack, two months into the order placed, I emailed inquiring about my order they couldn’t give me a solid answer of where it was and gave me a tracki... See more
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Don't buy from this company, I requested to cancel within minutes after placing order, they said order was in process and going into the truck, really? It was a Saturday night 11 pm, they don't do exc... See more
Company replied
My mistake, the company is Lily Deal Stores, no My Lily Deal. My apologies to My Lily Deals. Do not buy from this site. They offer no customer service. I ordered product in November, they can... See more
Company replied
I am very happy with the service and commitment the new management has delivered. They offered to replace my item. I received it today as promised. My new item items looks and feels great, nicely m... See more
Company replied
Company details
Information provided by various external sources
The Hottest Shapewear products loved by Celebrities up to 70% OFF! Give your body a stunning silhouette with our Waist Training Corsets, Bodyshapers and more.
Contact info
United States
- mylilydeals.com
1.5
Bad
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered via facebook app - WRONG COMPANY
UPDATED REVIEW: sorry, here was the same confusion other users had: the bad review applies to another company using a similar name: Lily Deal Store! So please be aware that I did not order with My Lily Deals nor should they receive a bad review. The following applies only to LILY DEAL STORE:
I ordered via facebook app, which I usually don't. Just a small item (mobile phone holder for car). Ordered it on 26.10.19 - now we have the 19th November and still no info when I will get it. I have complained once but only got an excuse that it will arrive soon. When you go to their tracking site, only Chinese signs appear, so you dont know where it is or what is happening. Reading the other reviews I wonder if they not only want your money....
November 19, 2019
Unprompted review
Reply from My Lily Deals
Hello Patricia McMurray,
I am truly sorry to hear about this situation. As the owner of My Lily deals, we strive to provide the best service to our customers. So, I would love to personally assist you further.
I regret to inform you that I was not able to find any order in our system under your name. Also, we don't offer our products via FB applications only at our website https://www.mylilydeals.com/
I am happy but sad to inform you that you are confusing companies. We sell waist trainers, shapers and similar products for women. We have no cell phone gadgets in our inventory, kindly check our website: https://www.mylilydeals.com/
Is there is something we can assist you or there is an order placed under a different name, kindly let us know and we will investigate as soon as possible?
Looking forward to hearing from you.
Sincerely,
Desiree T.
My Lily Deals
PD/ Could it be a confusion with the company's name?
https://www.trustpilot.com/reviews/5dd7f5d0c84545093cf7ab1f?fbclid=IwAR1JBg9uqQudPVAg7bKZvqwsRM3XhhVNIBNGmjbioZsjoMr6I02V98uxI90
Worst ever
Worst ever. Product was sent with damage, false size advertising and customer service doesnt want to replace. They just RIP you off for ya money
May 5, 2019
Unprompted review
Reply from My Lily Deals
Hello Francesca Howell,
I am truly sorry to hear about this situation. As a new owner of My Lily deals, we strive to provide the best service to our customers. So, I would love to personally assist you further.
I regret to inform you that I was not able to find any order in our system under your name.
Would you be so kind as to contact us to support@mylilydeals.com with your order details and we will go back and forth to find what happened and of course the best resolution for you?
Looking forward to hearing from you.
Sincerely,
Desiree T.
My Lily Deals
PD/ Could it be a confusion with the company's name?
https://www.trustpilot.com/reviews/5dd7f5d0c84545093cf7ab1f?fbclid=IwAR1JBg9uqQudPVAg7bKZvqwsRM3XhhVNIBNGmjbioZsjoMr6I02V98uxI90
Very Happy Customer
I'm so happy, I was skeptical ordering from this site, I read all the bad reviews, and was pondering for days if I should order from them and I decided to go ahead and do it. I ordered my full body trainer on the 6th, and I received tracking info on it everyday, I received my package on the 14th, and it was well packed, and was a 100% to my liking. Thank you for your promptness, and I look forward to do more business with you.
March 14, 2019
Unprompted review
Reply from My Lily Deals
Thank you for trusting us! We appreciate your support as a New owner of Mylilydeals.com
Sincerely,
My Lily Team Support.
Angry customer
I will not order from this company again!!!!
They sent me the wrong item!!
Awful !!!
March 11, 2019
Unprompted review
Reply from My Lily Deals
Hello Ronnekia,
Thank you for sharing this valuable information. We are truly sorry to hear about the experience you had with the previous owner.
We are new owners and our main priority and focus is your satisfaction, I would like to personally assist you with this situation. An email has been sent to your inbox so we can discuss more details.
Looking forward to hearing from you.
Sincerely,
Desiree T.
My Lily Deals
Customer Support.
Horrible customer service
Horrible customer service! I was supposed to receive my purchase today but it hasn’t even been processed yet. And absolutely no response from the company.
January 19, 2019
Unprompted review
Reply from My Lily Deals
Hello Jessica,
I am truly sorry to hear about this situation. As a new Owner of My Lily deals, we strive to provide the best service to our customers. So, I would love to personally assist you further.
I would love to have the opportunity to make things right. Would you mind providing us with your order details (Name, Order #, email address.) so, we can further help you?
Kindly contact us to support@mylilydeals.com or reply to the direct email with the information and we will go back and forth to find what happened and of course the best resolution for you.
Looking forward to hearing from you.
Sincerely,
Desiree T.
My Lily Deals
PD/ Could it be a confusion with the company's name?
https://www.trustpilot.com/reviews/5dd7f5d0c84545093cf7ab1f?fbclid=IwAR1JBg9uqQudPVAg7bKZvqwsRM3XhhVNIBNGmjbioZsjoMr6I02V98uxI90
Warning!!Don't buy from this company
Don't buy from this company, I requested to cancel within minutes after placing order, they said order was in process and going into the truck, really? It was a Saturday night 11 pm, they don't do exchanges and product too small, I went by their size chart, can't wear and threw away a lot of money, they don't stand behind their crappy waist trainers, bad quality, hooks so small and cheap, I regret this purchase. Bad people.
January 7, 2019
Unprompted review
Reply from My Lily Deals
Hello Orquidea,
I am truly sorry to hear about this situation. As a new Owner of My Lily deals, we strive to provide the best service to our customers. So, I would love to personally assist you further.
I would love to have the opportunity to make things right. Would you mind providing us with your order details (Name, Order #, email address.) so, we can further help you?
Kindly contact us to support@mylilydeals.com or reply to the direct email with the information and we will go back and forth to find what happened and of course the best resolution for you.
Looking forward to hearing from you.
Sincerely,
Desiree T.
My Lily Deals
PD/ Could it be a confusion with the company's name?
https://www.trustpilot.com/reviews/5dd7f5d0c84545093cf7ab1f?fbclid=IwAR1JBg9uqQudPVAg7bKZvqwsRM3XhhVNIBNGmjbioZsjoMr6I02V98uxI90
They sent me the wrong item completely
They sent me the wrong item completely. Would not exchange my item for the correct one or give me a refund. All I wanted to do was exchange it and they refused. Wanted me to send picture of the wrong item they sent me. There size guide is totally wrong. DO NOT WASTE YOUR MONEY.
December 5, 2018
Unprompted review
Reply from My Lily Deals
Hello Beverly Stanley,
Thank you for sharing this valuable information. We are truly sorry to hear about the experience you had with the previous owner.
We are new owners and our main priority and focus is your satisfaction, I would like to personally assist you with this situation. An email has been sent to your inbox so we can discuss more details.
Looking forward to hearing from you.
Sincerely,
Desiree T.
My Lily Deals
Customer Support.
There are some scammers and steal…
There are some scammers and steal people's money This page is a Chinese page where they sell waist trainers
But this is my first time I buy from them
I did not know that it was a Chinese side until I had bought the item and got it sent I watched the tracking number and it ended on CN from there if I do it from China and I wrote to them that I want to Return the item they tried to say that they have written on their website you have to measure yourself before buying their goods is unfortunately I had not seen it so I did not know at all .. The first time I wrote to them, they were kind enough to answer back, they said they do not want it to be sent back and that I do not have to send the item they would probably make sure I got a 30% discount if I wanted to to buy new items where I told them that it didn’t makes sense that you do not have to return the item back to them and that I will first buy a new one when they have refunded money
When I sent the product back to them And written to tell them that the goods were returned and they never responded The amount I have paid for the goods is 401.64 kr I am writing this review so that you never ever buy goods from these people
October 5, 2018
Unprompted review
Reply from My Lily Deals
Hello Mariama Conteh,
Thank you for sharing this valuable information. We are truly sorry to hear about the experience you had with the previous owner.
We are new owners and our main priority and focus is your satisfaction, I would like to personally assist you with this situation. An email has been sent to your inbox so we can discuss more details.
Looking forward to hearing from you.
Sincerely,
Desiree T.
My Lily Deals
Customer Support.
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