Mylocalgasman Reviews 

96
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, thorough, and highly reliable service provided during routine boiler maintenance appointments. Many individuals emphasize that the support received is exceptional, offering great peace of mind regarding home safety. People deeply appreciate the punctual arrival of the staff, along with advance phone calls before scheduled visits. Reviewers often highlight the polite, friendly, and respectful demeanor of workers who handle every task efficiently. Consumers also note that work areas are consistently left exceptionally neat and tidy, ensuring a completely hassle-free experience. Property and pets are treated with great care, leaving clients completely satisfied from start to finish.

What people talk about most

Service

Clients share positive opinions on service, frequently praising thorough, polite, and punctual engineers who... See more

Staff

Customers had positive experiences with staff, frequently highlighting engineers and phone representatives as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady on the phone was polite and helpful once ScottishPower had sent the request she booked me in for a time that was convenient. She remembered the days I would be at home and called me today wit... See more

Rated 5 out of 5 stars

Chris has been servicing my boiler for the last 5/6 years. He provided an excellent service on each occasion, always polite and respectful. Chris always phones ahead of his scheduled appointment to l... See more

Rated 5 out of 5 stars

Chris phoned ahead to inform me of his arrival time which was useful. He was pleasant and polite. He carried out a thorough service of the boiler and answered all questions. An email copy of the repor... See more

Rated 5 out of 5 stars

Another excellent service by Chris today. He phoned me to let me know when to expect him. Arriving as promised the service was performed and he explained anything necessary to me. I would thor... See more


Company details

  1. Boiler and Heating Service

Written by the company

With more than 20 years of experience behind us we pride ourselves on our expert knowledge and highest levels of customer service. We want you to have a happy boiler all year round and that’s why we have a local gas man available 24 hours a day, 7 days a week, 365 days a year – yes, even Christmas day! Whenever your boiler lets you down, rain or shine, one of our expert engineers will be at your service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

96 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(96)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had our annual boiler inspection…

Had our annual boiler inspection completed today by Chris this was done efficiently and to a high standard. Chris was friendly and once he had finished the work everywhere was left clean and tidy thank you

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. The engineer arrived on time, was very pleasant and helpful. The service of my gas CH boiler and hot water system was completed with minimal fuss and the engineer left everything very tidy. I recommend D&G highly. They are easy to contact and you speak to a human being and if you need to change your appointment it’s all very straightforward. You can’t say that about much these days.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Annual boiler service

Communication about my appointment was very good and I got an ETA from the engineer Joseph. He was very professional, polite and friendly. I received the report on the same day. Great service!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Our annual gas boiler check was carried out by Liam. We found him to be thorough, knowledgeable and professional. He left our boiler in tip top condition.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

The same engineer ( Joe) visited us on…

The same engineer ( Joe) visited us on three separate occasions for what turned to be a fundamental refit to our boiler. On all three occasions I was confident of his competence and professionalism. The job was completed successfully. I would recommend this company to anyone.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

First class work pleasant professional…

First class work pleasant professional and conciecious in his work .
Chris has been a few times now over the years and he's always reliable with a call before he arrives.
⭐️⭐️⭐️⭐️⭐️

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service from start.

Professional service from start.
Many thanks Tony,(MD),and special thanks to Mark,(engineer.)
Fully endorse this company for any central heating concerns,well done!
M and S Smith.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Used this company for years first via…

Used this company for years first via Scottish Power boiler cover who they do the work for in our area. Then used them direct when I changed energy supplier.
Had them fit a new Atag boiler late 2024 and the workmanship was excellent plus the recommendation to have Atag boiler was the best thing we have done. The boiler is so quiet in a kitchen/diner and comes with an 18 year guarantee. So efficient will no doubt pay for itself over the coming years.

October 22, 2024
Unprompted review

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