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My London Pharmacy  Reviews 

1,892
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward online consultations and the simple ordering steps that make buying treatments completely effortless. Consumers highlight the excellent service, noting that packages arrive well-packed and necessary medications are supplied correctly. Many people appreciate the fast dispatch times and reliable delivery that save them frustrating trips to the doctor. Some reviewers were not happy with delivery delays, noting that shipments occasionally took significantly longer than expected to arrive. A few people also mentioned frustrating experiences with missing parcels and difficulties securing a refund for undelivered items.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, professional, and reliable... See more

Delivery service

Users describe positive interactions with delivery_service, expressing general satisfaction with the fast... See more

Order

Reviewers mention positive feedback about order processes, highlighting a simple and easy online experience.... See more

Product

Reviewers highlight positive aspects of product availability and ease of obtaining necessary treatments.... See more

User experience

Consumers find user experience to be very satisfying, efficient, and smooth. People frequently highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel confident with the company. It was one of my close friends who recommended my London pharmacy. She is a qualified practitioner. I am so glad I took her advise. Everything has ran so smoothly an... See more

Company replied

Rated 5 out of 5 stars

Great service. Brilliant I was able to buy from another pharmacy as my pharmacy connected to my doctors kept on saying they was struggling get the spray and can use something else. So I bought 3 My Lo... See more

Company replied

Rated 5 out of 5 stars

Really easy process, the pharmacists are all lovely, really helpful, knowledgeable. Package arrives on time, never damaged, really happy with the service. Have been ordering from here for over a yea... See more

Company replied

Rated 5 out of 5 stars

I needed a cream quite urgently for my nose and trying to get an appointment to see my dr was quite hard to arrange. Found My London Pharmacy online and answered some questions. Was very easy and stra... See more

Company replied


Company details

  1. Weight Loss Service
  2. Online Pharmacy

About My London Pharmacy

Written by the company

My London Pharmacy

We are a GPHC regulated pharmacy and we are a trusted and registered online pharmacy in the UK. We are dedicated to providing an exceptional online pharmacy experience. Since our establishment, we have been committed to making healthcare as simple, affordable, and effective as possible. Our services include online consultations for conditions such as hair loss, erectile dysfunction, weight management, and chronic conditions like Type 2 Diabetes. We aim to make accessing treatments easy and convenient.

We specialise in weight loss treatment plans such as using GLP-1 medications like Mounjaro and Wegovy. We are located in Central London at 45 Newman Street, W1T 1QE and patients can also visit us for their medication pickup.

Our speciality is providing comprehensive weight loss solutions with weekly treatments designed to support your journey to better health. We also offer monthly affordable packages for discreet conditions, ensuring that you can manage your health without compromising on privacy or breaking the bank. Our goal is to make high-quality healthcare accessible and budget-friendly, tailored to your individual needs.

You can access treatments without needing a prior prescription through our online consultation service. Our doctors assess your suitability, generate a prescription at no extra charge, and our pharmacy team prepares and delivers your medication directly to your door. We specialise in fast, discreet delivery across the UK, ensuring that your health needs are met with professionalism and privacy.

We have over 4000 weight loss patients and our focus is to provide our patients with the best possible service and to be on hand to help you with any questions you may have!

We offer free and unlimited video calls with our clinicians on request to offer the best personal service in the market.

When you contact us on phone and email you get to a real person - no chat bots or AI answers. Do not settle for second best!

It’s simple.

1. Online consultation Answer our quick health questions in just 2 minutes.

2. Genuine prescription

Get a fast prescription from our UK medical team if eligible.

3. Discreet delivery

We send your treatment in discreet packaging within 24 hours.

Written by the company

Prescription Treatment
Clinically approved treatments that lower appetite and improve metabolic function, prescribed by our UK medical team.
Health tracking
Monitor your progress and health improvements with the ongoing support of our dedicated team of clinicians.
Private community
Join a group of like-minded people to celebrate successes, share experiences and keep each other motivated.
Wide range of treatments
Beyond weight loss, we treat hair loss, sexual health, skin conditions, hormonal health and more; all from one discreet online clinic.

Contact info

Promotion box for My London Pharmacy

Find our weight loss treatment plan HERE

Mounjaro and Wegovy available now

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,892)

1,113 reviews in the last 12 months

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Rated 5 out of 5 stars

GP appointment unavailable

Unable to secure a GP appointment and required medication for recurring Labarinthitis, London Pharmacy checked my details and symptoms by a qualified clinician and provided medication required. Easy to use website, and thorough. Medication arrived in good time. Great service and good to know they are there to help.

June 30, 2026
My London Pharmacy  logo

Reply from My London Pharmacy

Hi Jean, thank you for such a detailed review. We're glad our clinicians were able to review your symptoms and get medication for your Labarinthitis sorted quickly when a GP appointment wasn't available. It's great to know we could be there when you needed us. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

Asked right questions about my…

Asked right questions about my condition quick delivery

June 29, 2026
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Reply from My London Pharmacy

Hi Eleanor, thank you for your review. We're glad our team asked the right questions to properly understand your condition, and that delivery was quick too. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

Excellent service

Very easy to fill in form
Quick response
Delivery with in days

June 29, 2026
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Reply from My London Pharmacy

Hi Samantha, thank you for your kind review. We're pleased the form was easy to fill in and that you had a quick response with delivery in just a few days. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

It was the first time ordering from…

It was the first time ordering from MyLondon pharmacy. The request for the medication was dealt with very quickly and I received it quickly as well. Great

June 29, 2026
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Reply from My London Pharmacy

Hi Enid, thank you for trying My London Pharmacy for the first time. We're really pleased your medication request was dealt with so quickly, and hope to welcome you back again soon. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

So easy to use .a great company

So easy to use .

June 29, 2026
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Reply from My London Pharmacy

Hi David, thank you for the great review. We're really glad you found everything so easy to use. Best wishes, The My London Pharmacy Team

Rated 3 out of 5 stars

48 hour delivery!!!

You promise 48 hour delivery (which I paid extra for!)
It took an inordinate amount of time for the item to be approved which therefore, added to the delivery time.
As a result, I was in unnecessary, excruciating pain for an awful long time!

June 12, 2026
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Reply from My London Pharmacy

Good afternoon Wendy,

Thank you for taking the time to leave us a 3-star review.

We appreciate your feedback and are grateful that you chose to share your experience with us. We are always looking for ways to improve our service, and your comments help us identify where we can do better.

Thank you for choosing us. We hope to have the opportunity to provide you with an even better experience in the future.

Warm regards,

Lehas
Customer Support Team

Rated 5 out of 5 stars

London Pharmacy Review

London Pharmacy looks after there customers 110%.
Great job guys.

June 22, 2026
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Reply from My London Pharmacy

Hi Ronnie, thank you for the great review. We're really pleased to hear you feel well looked after, and we appreciate the kind words. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

Rapido y efficient service

Rapido y efficient service

June 26, 2026
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Reply from My London Pharmacy

Hi Alexandrina, thank you for your review. We're delighted you found our service fast and efficient. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars
My London Pharmacy  logo

Reply from My London Pharmacy

Hi there, thank you for your review. We're pleased delivery was fast and everything went smoothly for you. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

Very fast service

June 25, 2026
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Reply from My London Pharmacy

Hi Alan, thank you for your review. We're pleased you experienced such fast service. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

Great communication quick postage

Great communication quick postage

June 11, 2026
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Reply from My London Pharmacy

Hi Alexandra, thank you for your review. We're glad you found our communication great and the postage quick. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

All very straightforward and my…

All very straightforward and my medication arrived quickly

June 9, 2026
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Reply from My London Pharmacy

Hi Andi, thank you for your review. We're glad the process was straightforward and that your medication arrived quickly. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

Fast delivery and quick aproval

Realy easy to order medication for my skin from strugled to get a doctors apointment all i had to do was show picture of affected area and anwser a few questions and was aproved and delivered within 2 days will defo use again

June 28, 2026
Unprompted review
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Reply from My London Pharmacy

Hi Allan, thank you for your review. We're really pleased it was easy to order your skin medication, and that everything was approved and delivered within two days. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars
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Reply from My London Pharmacy

Hi Susan, thank you for taking the time to leave a five-star rating. We hope your experience with the medication continues to go well, and we're here if you need anything. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

Very easy everything done online no…

Very easy everything done online no hassle. Very fast delivery

June 9, 2026
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Reply from My London Pharmacy

Hi Samuel, thank you for your review. We're glad everything was done online with no hassle and that delivery was fast. Best wishes, The My London Pharmacy Team

Rated 5 out of 5 stars

Top rated company

Top rated company. Professional fast and extremely reliable. Highly recommended.

June 23, 2026
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Reply from My London Pharmacy

Hi Lina, thank you so much for the kind words. We're delighted you find us professional, fast and reliable, and we really appreciate the recommendation. Best wishes, The My London Pharmacy Team

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