My London Transfer logo
Visit website

My London Transfer Reviews 

202
•
TrustScore 4.5 out of 5

4.5

Taxi Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the professional drivers for being exceptionally polite, extremely helpful with heavy luggage, and consistently punctual throughout all airport transfers. Consumers also note that the modern vehicles provided are impeccably clean, very comfortable, and always ensure a wonderfully smooth journey. Some reviewers were not happy with scheduling, mentioning frustrating instances where drivers arrived significantly late or completely failed to show up for scheduled rides. A few customers also noted unexpected difficulties with pickup locations, coordination problems, and communication issues regarding specific vehicle details well before departure.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctual drivers, smooth and comfortable... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the exceptional... See more

Delivery service

Consumers find delivery service to be ambiguous, as experiences vary significantly. While many reviewers... See more

Location

Reviewers share mixed feedback about location details, ranging from seamless pickups to frustrating... See more

Quality

Reviewers highlight positive aspects of quality, noting that everything was perfect and very good. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

تجربة ممتازة الحجز عن طريق الموقع الانتظار في مطار هيثرو امام مقهى كوستا التواصل كان ممتاز الدفع عن طريق الانترنت DOJO وهي منصة دفع آمنة. سرعة الاستجابة من خلال التواصل في الواتس ا... See more

Rated 5 out of 5 stars

This wasn’t the first time I get the service with my London Transfer, they are very reliable especially with airport transfers. You land and find all details with your driver who is tracking your flig... See more

Rated 5 out of 5 stars

Couldn't fault them at all. Our drivers were extremely helpful as i am in a wheelchair. Great communication leading up to the arrival times. Always kept us updated on how far away they were. Both taxi... See more

Rated 5 out of 5 stars

I was very nervous about arriving at Heathrow and travelling across London for an appointment - Naveed and the team at My London Transfer were fantastic, and I will definitely use their services next... See more

Company details

  1. Taxi Service
  2. also in
  3. Airport
  4. Airport Shuttle Service
  5. Minibus Taxi Service
  6. Tour Operator
  7. Transportation Service

Written by the company

Reliable Airport Transfers: My London Transfers specializes in dependable airport transportation in London. Tailored for Air Travel: We focus on seamless airport pickups and drop-offs, ensuring a stress-free travel experience. Professional Chauffeurs: Our service boasts skilled chauffeurs providing prompt and courteous transfers. Customer-Centric Approach: We prioritize customer satisfaction, offering hassle-free and efficient airport transfers. Convenient Booking: Enjoy the ease of booking in advance for timely and personalized airport transport solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(202)

149 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Everything is fine

Everything is fine. The driver was punctual at the airport, the instructions regarding where to meet were very clear, and the car was neat and clean. The driver was very pleasant and friendly. So, 10/10 stars.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to review both experiences…

I would like to review both experiences we had with this agency, both when we were picked up at the airport and when we were taken back.

The first experience, with the driver Muhammad Aamir, was simply fantastic. He immediately helped us with our luggage, loading it into the trunk, and kept us company throughout the entire journey. He was very friendly and talkative: he chatted with us, recommended places to visit, and shared stories about himself and his family. He even told us that we are a beautiful couple, that we should get married and have children 😂 and that I should propose to my girlfriend 😂. Truly a great person — funny, easygoing, polite, kind, and always smiling.

The second experience, the return trip to the airport, was with the driver MD Oliur and was different but still very positive. He was much quieter and less talkative, so he didn’t keep us company during the ride, but he was absolutely professional. He helped us with the luggage, got us to the airport on time, and was kind and smiling, even though he was more focused on his work.

Overall, a reliable and professional service with polite and helpful drivers. Highly recommended!

December 29, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look