mymaskie.com Reviews 693

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Faulty product received have contacted customer services 4 times to request a return and get the address and have had no response at all!! Product arrived with parts missing.

Rated 5 out of 5 stars

Lovely quality masks. Design and colours very attractive. Comfortable to wear. I've placed regular orders. Often complimented on the style and colour.

Rated 5 out of 5 stars

Excellent value with this pack, I’m always misplacing my masks so bought a bulk pack. These are my favourite kind to wear, they’re soft, easy to adjust and comfortable enough to not want to rip it off... See more

Rated 5 out of 5 stars

Great service, much faster than at the beginning of the pandemic because it's easier now! The mask material on the grey ones at least is much thinner than the ones I got a year ago but that is actuall... See more


Contact info

3.9

Great

TrustScore 4 out of 5

693 reviews

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Rated 4 out of 5 stars

Very soft and comfortable with filter…

Very soft and comfortable with filter pocket. The pocket will fit any brand of filter of the correct size. The adjustable ear loops are useful. This mask doesn’t have a nose wire to ensure a better fit, which is why I’ve only given 4 stars.

September 25, 2021
Rated 1 out of 5 stars

zero customer service

wrong products were sent. then despite repeated attempts to contact them about , mymaskie just ignore me. i would avoid this like the plague. i was repeat customer spending over £40 on masks each time. they literally could not care less about customer service.

do yourself a favour and shop elsewhere.

September 24, 2021
Rated 5 out of 5 stars

Maskie loops 2ply mask + filter pouch

I purchased a pack of Maskie loops 10 x 2 ply mask + filter pouch reusable face masks for my two children aged 11 and 13 for school. My 13 y/o says they are the best masks his had by far and are really comfy and apparently they don’t hurt his ears like others have done either. My 11 y/o also says they fit her good and are comfortable to wear. Can’t say fairer than that!

September 23, 2021
Rated 5 out of 5 stars

Mask deal

Really quick dispatch and delivery, great deal 10 masks for £10 excellent quality and fit

September 23, 2021
Rated 1 out of 5 stars

Terrible Customer Service

We were a repeat customer but that wont be happening again due to terrible customer service. We ordered 7 masks and 5 of the ones that were sent were the wrong type. We contacted the company by email to advise of their mistake. No reply. I waited and contacted them again. Still no reply. I waited and contacted them AGAIN, pleading for them to send the correct masks that we had paid for and STILL NO REPLY. Spent over £40 on masks this time (and similar last time) and they cannot even be bothered to answer me about THEIR mistake. Horrible customer service. I don't even rate the product much, but my wife likes them. The website has no phone number so I just have to wait for them to reply. I will ask my bank if they can refund/reclaim the monies as MyMaskie do not care a bit. They just want my money and don't care about customer service.

September 23, 2021
Unprompted review
Rated 1 out of 5 stars

Purchased from ireland

Purchased from ireland. Mask valued at £7.09 - carriage €13. Then when it arrived in ireland I was charged €8.44 customs and handling charges! For A MASK - IN A PLASTIC BAG!!!!!!

No info on the Maskie website advising of likely charges.

🤬NEVER AGAIN!

September 22, 2021

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