mymaskie.com Reviews 693

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Faulty product received have contacted customer services 4 times to request a return and get the address and have had no response at all!! Product arrived with parts missing.

Rated 5 out of 5 stars

Lovely quality masks. Design and colours very attractive. Comfortable to wear. I've placed regular orders. Often complimented on the style and colour.

Rated 5 out of 5 stars

Excellent value with this pack, I’m always misplacing my masks so bought a bulk pack. These are my favourite kind to wear, they’re soft, easy to adjust and comfortable enough to not want to rip it off... See more

Rated 5 out of 5 stars

Great service, much faster than at the beginning of the pandemic because it's easier now! The mask material on the grey ones at least is much thinner than the ones I got a year ago but that is actuall... See more


Contact info

3.9

Great

TrustScore 4 out of 5

693 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The quality has gone right down I…

The quality has gone right down I ordered 5 Masks and had to throw three away as the loops were not same size they were baggy and did not fit properly. I have purchased several times from Maskie but after this will not do again

September 4, 2021
Rated 1 out of 5 stars

Worst mask which I bought in this…

Worst mask which I bought in this pandemic. Mentioned will come with filter but when I opened the pack thr wasn't any filter and the mask is made of some thin cloth which will allow even sand to pass through leave aside viruses. Very cheap product at such exorbitant pricing and without any sort of safety against covid. I bought it from Maskie India website and it's bad they just provide the cloth.

August 23, 2021
Unprompted review
Rated 2 out of 5 stars

Very Disappointed

Very Disappointed. I bought three of these masks at the beginning of the pandemic and they were great which is why I ordered more recently. The new masks were made of much cheaper material and were so much smaller they barely even fit over my nose and chin. Won’t be buying again. Payment and delivery was quick and easy though so added an extra star for that.

August 10, 2021
Rated 1 out of 5 stars

I am more than disappointed with the…

I am more than disappointed with the latest masks I received and feel worse as I'd recommended them and actually ordered two for a friend I was embarrassed to ask for the money for them as they are no where near the quality of my originals. I doubt I will order anymore and hope I don't lose my original - sorry 😐

July 2, 2021
Rated 1 out of 5 stars

Who writes these e mails?

When I contacted you about non delivery you told me not your problem and to contact the carrier and breezily said... . I know you'll understand and we hope you have a great day. Grrrrrrrr!
I had to drive to the local sorting office and find out where it was lost. This was inconvenient and as Royal mail said, was your responsibility as sender not mine.
You continued to ignore my e mails even when I gave you all the information.
If you don't realize that the way you style your e mails... . Are you American?... can drive a fairly passive OAP to anger, then your training is all wrong.

July 1, 2021
Rated 1 out of 5 stars

Disappointed by product changes

So disappointed, I bought 3 Maskies last year and they were fab, I've lost two of them so went to order new ones and they're nothing like the old ones!! The material feels cheaper, thinner, and less stretchy, the shape is different so now it doesn't cover my face properly... I loved my original Maskies but these are awful, complete waste of money.

June 24, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look