Mymatcha Reviews 99

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Terrible service, they wont even return my calls and expect me to follow up with the courier regarding my parcel which was sent to the wrong parcel. I am still waiting for a reply....Please dont order... See more

Rated 5 out of 5 stars

When i purchased my first order i was very worried whether the company does exist,after two days i send them a e- mail and they responded very quickly.I was very excited to hear from them and knew... See more

Rated 4 out of 5 stars

Either they changed their management or I got lucky, but got my package in 3 days. Only ordered 1 just to test it out. Anyway glad I didn't come here before I ordered otherwise I wouldn't have done so... See more

Rated 1 out of 5 stars

Ordered 2 weeks ago, paid online with credit card, then received email with a courier reference, called Dawn Wing and they have no record of the parcel. Phone number for mymatcha out of service. Looks... See more

Company details

Information provided by various external sources

5 Star Customer Rating: 4,9 - ‎19 reviews [1,243 people bought this] [R359 w/ Free Delivery] myMatcha™ Tea | 100% Organic Matcha Green Tea. 70x more antioxidants than orange juice, 9x more beta carotene than spinach.


Contact info

3.3

Average

TrustScore 3.5 out of 5

99 reviews

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Rated 1 out of 5 stars

Bad service

I placed an order and paid using instant EFT, and 7 days later I still haven't received my order and I keep getting a SMS saying that the delivery will be rescheduled.sent Ced an email and he hasn't bothered to respond.

January 22, 2020
Unprompted review
Rated 1 out of 5 stars

Product was received open.

Product was received open and instead of having 60 tablets I only received 17. They haven't gotten back to any of my emails and haven't answered any phone calls.

January 15, 2020
Unprompted review
Rated 1 out of 5 stars

2 month supply only 20 days in reality

I purchased a 2 month supply but only received one bag. Also no bamboo measuring spoon as advertised.
Also, per the instructions one is to take 5g per day, which will only last 20 days, which is not even 1 month's supply.
Can someone advise.

January 14, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, always informed of progress of delivery, excellent turn around delivery time to Cape Town. Love the Matcha Green Tea. Good price especially the specials.👍🏻👍🏻😀

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Brilliant service!! Placed my order on Wednesday, received a shipping update the next day and my product arrived on Friday.

September 11, 2019
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

When i purchased my first order i was very worried whether the company does exist,after two days i send them a e- mail and they responded very quickly.I was very excited to hear from them and knew now that it was not a scam the company does exist.Today i confirm i received my order within ten days and i am looking forward to shedding that extra fat and hopefully the answer to my slow metabolism.Thank you for a great service both from mymatcha and Dawn's company keep it up and for sure i am gonna be a regular customer
HIGH FIVE!!!

September 9, 2019
Unprompted review

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