Mymatcha Reviews 99

The experience was seamless and the tea is brilliant! Will definitely make use of your services again!

Excellent, fast and reliable service.

Thanks for your super quick service even after I only used my name as reference on the payments

Have been on the tablets for over 2 weeks now..I have found no improve in weight lose,or my my metabolism getting any faster aswell as not getting anymore energy..as advertised by the product

i have been enjoying my matcha so far , the delivery time was so fast , but my observation was the expiry date was not on the product.

***After a bad experience Cedric has sorted out the issue for me and apologised and I appreciate it. He has been polite and understanding. ***

Very poor, they company keeps spamming you although you unsubscribe they just ignore your request

Here is your reply Cedric
i see you only unsubscribed on the 10th of November at 08:17 and there were no email newsletters sent to you after that. Please let us know the email address and the subject line that you received more emails from us? - *Yes you sent me several emails to the email address which was registered *

Other than the newsletter, is there any other reason why you gave us such a bad rating?

How quick did you get your order? "I did not receive it and you know this"
Were any of our staff rude to you? "They never reply or return calls and your phone number does not work and we frantically called it daily So yes that is perceived as rude"
What did you think of the quality of the Matcha Tea powder? "Don't know as still waiting"
Any other reason? "Yes lots - look at the multiple emails I sent you about my order - the FB posts - The Messenger emails - you took my money and did not deliver and failed to resolve it"

Your company has taken my money and then made up a fraudulent POD which shows my name written by someone with a signature not resembling mine In addition I was not even home to take delivery but my staff and security were. Not once have you called me or returned my emails or attempted to resolve this but left me out of pocket so please do not act all helpful and friendly on here when you have no decency to once call or email me to resolve this - what a disgrace and I would discourage anyone dealing with your company. Your courier "Skynet" tried to do your dirty work and called me after I made several calls to them and admit they delivered to a house with a BMW ??? What a joke ! Please advise where the BMW is ? I am still waiting on a repy from Julie who promised delivery on Monday 12 Nov and a follow up call at 1030am? I sent a total of approx 20 emails. Where is my reply and call back ? Shocking !

*Cedric I have seen your response and sent you an email with the details of the POD etc. which Julie sent me*