My MMJ Doctor Reviews 

242
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, professional, and very helpful, making interactions pleasant and supportive. The service is frequently described as quick, easy, and efficient, with many appreciating the seamless process and excellent customer service. People highlight the fast response times and the smooth user experience, noting that their questions are answered promptly and thoroughly. However, some customers also noted occasional issues with scheduling and communication, such as rescheduled appointments without notice or feeling rushed during calls. A few other people also felt that the process was not always clear regarding next steps, leading to some confusion.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing doctors as kind, helpful, and... See more

Service

Customers had positive experiences with service, often highlighting its speed, efficiency, and... See more

User experience

People report positive experiences with the user experience, often describing it as seamless, quick, and easy... See more

Customer service

Users describe positive interactions with customer service, highlighting experiences that were seamless,... See more

Response time

Reviewers mention positive feedback about response times, with many appreciating the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire process was easy, fast and affordable. The doctor was polite and professional. I received my recommendation moments after the visit was over and I then used it the same day. I saved qu... See more

Company replied

Rated 5 out of 5 stars

I called to get a medical marijuana card and surprisingly received it the same day. The Doctor was very pleasant and helpful. Everything went quick and was seamless. I would recommend 'My MMJ Do... See more

Company replied

Rated 5 out of 5 stars

Well I must say that I’m very proud to to have My MMJ Doctor’s as part of my Medical Team of Physicians. I just relocated back here to S⤵️Gawga 🍑 from Denver. Co. I was a cardholder there as well.... See more

Company replied

Rated 5 out of 5 stars

The site was very easy to manage and they had a very open schedule and choose from I believe in 10 or 15 minute increments which is cool. Got a response right away and talking super helpful and straig... See more

Company replied


Company details

  1. Alternative Medicine Practitioner

Written by the company

At My MMJ Doctor, we're committed to unlocking the healing potential of medical marijuana through a streamlined, secure, and supportive process. Our mission is to provide you with easy access to medical marijuana cards, empowering your journey towards natural relief and wellness. With a focus on compassionate care, expert guidance, and confidentiality, we navigate the complexities of obtaining your medical marijuana card, ensuring a hassle-free experience. My MMJ Doctor stands as your ally in health, offering personalized support tailored to your unique needs. Discover a new horizon of wellness with My MMJ Doctor – your trusted partner in holistic healing


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(242)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and very friendly

Easy and very friendly. Highly recommend.

February 22, 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found the process easy and our team very friendly. Providing a smooth, welcoming, and stress-free experience for every patient is exactly what we aim for.

We truly appreciate your recommendation and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Above and Beyond

I was very satisfied , they went above and beyond. They helped me to get my MMIP card

February 21, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your wonderful 5-star review!

We're delighted to hear that you felt our team went above and beyond to help you obtain your MMIP card. Providing supportive, thorough, and patient-focused assistance is exactly what we strive for, and it's great to know you had such a positive experience.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Quick

Quick, easy and kind!

February 21, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that your experience was quick, easy, and kind. Our goal is always to make the process as smooth and stress-free as possible while ensuring every patient feels supported and respected.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Amazing fast and reliable doctor and…

Amazing fast and reliable doctor and staff . Was very satisfied love this service and thank you for making it all possible . 5 stars for me

February 13, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your amazing 5-star review!

We're thrilled to hear that you found our doctor and staff fast, reliable, and supportive. Providing a smooth, dependable, and positive experience for every patient is exactly what we strive for, so it’s wonderful to know you were so satisfied.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us and for sharing your experience—we’re always here whenever you need us!

Rated 5 out of 5 stars

Excellent CSR and no hassles.

Excellent CSR and no hassles.
Thank You Team

January 3, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you had an excellent experience with our customer service team and that everything went smoothly without any hassles. Providing a simple, stress-free, and supportive experience is exactly what we aim for.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we’re always here if you need any assistance in the future!

Rated 5 out of 5 stars

Great Service with a Great Professional

Fast, efficient and very knowledgeable doctor. Highly recommend.

February 8, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with fast, efficient service and a knowledgeable doctor. Providing professional, high-quality care while keeping the process smooth and convenient is exactly what we strive for.

We truly appreciate your recommendation and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Dr Rieser was very informative...

Dr Rieser was very informative and helpful with his knowledge of my condition and how to use CBD to help. Thank you!

February 7, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that Dr. Reiser was informative and helpful in guiding you through your condition and discussing how CBD may support your needs. Providing clear, knowledgeable, and compassionate care is very important to us.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need any further assistance!

Rated 5 out of 5 stars

Very helpful and reliable

Very helpful and reliable! Thank you!!

February 6, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our service helpful and reliable. Providing consistent, supportive, and dependable care is exactly what we aim for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in us. Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

EXCELLENT SERVICE!!!!!

January 31, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're thrilled to hear that you had an excellent experience with our service. Providing fast, reliable, and professional care for every patient is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your enthusiasm and your trust in us. Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Truly it was a pleasure to meet you…

Truly it was a pleasure to meet you all. There has been 4 of you that have wrote me and I just think that y’all are wonderful. So keep up the good work ALWAYS promote what you do like this, but no script’s talk from your heart.. People tend to cling to the ones that they trust.

January 29, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your kind and thoughtful message.

We truly appreciate you taking the time to share this feedback, and we’re glad to hear your experience with our team felt warm, genuine, and positive. Building trust through honest communication and compassionate care is very important to us, and it means a lot to know that came through in your interactions.

We also appreciate your encouragement about how we communicate with patients. Feedback like this helps us continue improving how we connect with and support the people we serve.

Thank you for choosing MYMMJ Doctor. We’re grateful for your trust and look forward to continuing to support you whenever you need us.

Rated 5 out of 5 stars

Super helpful

Super helpful

January 28, 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our team super helpful. Providing clear, supportive, and reliable assistance is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in us. Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

Rated 1 out of 5 stars

I was very disappointed

I was very disappointed, as reading all of the other reviews here, I thought my interaction would be much more positive! I started the online app process on my cellphone the evening of 12/26/24, with the $149 fee taken out immediately that evening. I secured a 9AM appointment on 12/27/24. When 9AM came around, no call from Dr. Joel Durinka, which made me start to think this was a scam! I finally received a call at 9:33AM from Dr. Durinka, although the extent of which was a total of 21 seconds! Dr. Durinka said that I was approved for my card, although NO OTHER INFORMATION was provided. I checked my gmail account regularly, although the only other communication I received from MY MMJ DOCTOR was a document that Dr. Durinka completed with the AZDHS logo at the top left. Every attempt I made to reach out to the MY MMJ DOCTOR website resulted in my being asked if I was a NEW/RETURNING MMJ patient. After googling reviews on trustpilot.com, along with feeling frustration and feeling taken advantage of, I found contact information for the MY MMJ DOCTOR and reached out via email on 1/14/25. I received a reply from Jason (Heally) on 1/15/25, although his response made me feel as if I were a recalcitrant child! I’m a 60-year-old professional and didn’t appreciate this treatment from Jason. Jason stated the following, “All of our patients are aware that they need to submit their approval to the state once they receive their doctor's approval. Which is not included on the $149 fee.” As I had mentioned to Jason in my email, NO ONE, not the website, and certainly not Dr. Joel Durinka had ever mentioned the additional fee, along with the additional process required to obtain my mmj card! I feel like I was swindled and taken advantage of and I’m NOW out $149! I am in the Customer Service industry and will be escalating this on my own, as I feel not only was Dr. Joel Durinka not helpful, but Jason Heally was not helpful with his reply to my email inquiry. I have spoken with friends and family regarding my online interaction, and they’ve all stated that this is an unsatisfactory situation, and I should receive a refund. Please apply at your own risk on the MYMMJDOCTOR website and GOOD LUCK! I hope that others receive a much more proactive customer service interaction than I have.

December 27, 2024
Unprompted review
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Reply from My MMJ Doctor

Dear Carla,

Thank you for taking the time to share your experience with us. We deeply regret to hear that you felt dissatisfied with our service, and we want to assure you that we value your feedback and take it very seriously.

First and foremost, we apologize for the delay in your scheduled appointment on 12/27/24. While we strive to adhere to all scheduled times, occasional delays can occur due to unforeseen circumstances. We regret any inconvenience this caused and appreciate your patience during the brief consultation call with Dr. Durinka. His focus during the call was to ensure you were eligible and certified promptly.

Regarding the next steps for obtaining your MMJ card, I would like to clarify that the additional state registration process and fees are clearly outlined on our website. Specifically, on the “Arizona State” page, we detail that patients must submit their certification and proof of residency to AZDHS and pay a separate state fee for the final issuance of the card. We apologize if this information was not reiterated during your call, and we’ll work on improving how we communicate these steps more clearly during consultations.

We are also sorry to hear about your frustration with our customer support interaction. It was never our intention to make you feel dismissed or unappreciated. We will review this internally to ensure that future communications reflect the professionalism and empathy we aim to provide.

We are currently investigating this issue further to ensure a fair resolution and to address any concerns you may have. Please feel free to reach out to us directly at (888)-281 8758, and we will do our best to assist you.

Thank you again for bringing this to our attention, and we hope to regain your trust in the future.

Rated 5 out of 5 stars

Someday

Someday WE all have the Freedom to do what we want "As long as nobody is harmed. Old OG /hippie credo."
You are helping evolve medicine. I believe substituting quality edibles and hashish can heal alcoholism, opioid, Xanax. ....possibly even gambling to allow social interaction with shared ingestion of MMJ Da kine. ALOHA

January 2, 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Dear Gary,

Thank you so much for your thoughtful and inspiring review! We’re truly honored to be part of a movement that’s helping to evolve medicine and improve lives. Your belief in the potential of MMJ to heal and foster meaningful social interactions is truly heartwarming and aligns with our mission to make a positive impact.

We’re grateful for your support and encouragement as we continue to provide quality care and solutions to our patients. If there’s anything we can assist you with in the future, please don’t hesitate to reach out.

Rated 4 out of 5 stars

Easy online registration and payment

Easy online registration and payment. Fast and helpful guidance through the process.

January 15, 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Dear Matthew,

Thank you for your kind review! We’re glad to hear that you found the online registration and payment process easy and that our team was able to provide fast and helpful guidance.

If there’s anything we can do to make your experience even better, please don’t hesitate to share your feedback. We’re always striving to improve and provide the best possible service.

Thank you for choosing MY MMJ DOCTOR!

Rated 5 out of 5 stars

The process is seamless 🙏

January 7, 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found the process seamless. Providing a smooth, simple, and stress-free experience for every patient is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Simple and straightforward service to…

Simple and straightforward service to obtain certification for mmj.

December 12, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you had a great experience. Providing smooth, supportive, and reliable care is exactly what we aim for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Great experience!

Love this service. Makes the entire process easy to complete. My Doctor was kind and polite.

December 12, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you had a great experience. Providing smooth, supportive, and reliable care is exactly what we aim for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Awesome service

Awesome service. Easy site to register and setup appt. Dr. Miller really friendly and knowledgeable. Thank you!

December 9, 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you had an awesome experience and found the registration and appointment process easy to navigate. It's great to know Dr. Miller made your visit a positive one with his friendly and knowledgeable care.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Clear and helpful

Clear and helpful

December 6, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our service clear and helpful. Providing straightforward communication and supportive care is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

They gave me the website and…

They gave me the website and information I need to register and get approval

December 3, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that our team was able to guide you with the website and provide the information you needed to register and move forward with your approval. Making the process clear and easy to follow is something we prioritize for every patient.

We truly appreciate your kind feedback and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need any further assistance!

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