My MMJ Doctor Reviews 

243
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, professional, and very helpful, making the overall service experience seamless and efficient. Many people highlight the quick response times and the ease of getting started, with questions being answered promptly and clearly. The user experience is frequently described as simple, quick, and easy, with many appreciating the straightforward process and the doctor's ability to listen to their needs. However, some customers also noted occasional issues with communication regarding next steps, leaving them confused about the process. A few other people also felt that some doctors seemed rushed, acted like they were in a hurry, or were short during calls.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their politeness, efficiency, and... See more

Service

People report positive experiences with service, often highlighting its speed, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process is often seamless,... See more

Customer service

Users describe positive interactions with customer service, highlighting the fast, easy, and helpful support... See more

Response time

Customers consistently note positive experiences with response times, appreciating the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire process was easy, fast and affordable. The doctor was polite and professional. I received my recommendation moments after the visit was over and I then used it the same day. I saved qu... See more

Company replied

Rated 5 out of 5 stars

I called to get a medical marijuana card and surprisingly received it the same day. The Doctor was very pleasant and helpful. Everything went quick and was seamless. I would recommend 'My MMJ Do... See more

Company replied

Rated 5 out of 5 stars

Well I must say that I’m very proud to to have My MMJ Doctor’s as part of my Medical Team of Physicians. I just relocated back here to S⤵️Gawga 🍑 from Denver. Co. I was a cardholder there as well.... See more

Company replied

Rated 5 out of 5 stars

The site was very easy to manage and they had a very open schedule and choose from I believe in 10 or 15 minute increments which is cool. Got a response right away and talking super helpful and straig... See more

Company replied


Company details

  1. Alternative Medicine Practitioner

Written by the company

At My MMJ Doctor, we're committed to unlocking the healing potential of medical marijuana through a streamlined, secure, and supportive process. Our mission is to provide you with easy access to medical marijuana cards, empowering your journey towards natural relief and wellness. With a focus on compassionate care, expert guidance, and confidentiality, we navigate the complexities of obtaining your medical marijuana card, ensuring a hassle-free experience. My MMJ Doctor stands as your ally in health, offering personalized support tailored to your unique needs. Discover a new horizon of wellness with My MMJ Doctor – your trusted partner in holistic healing


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(243)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They gave me the website and…

They gave me the website and information I need to register and get approval

December 3, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that our team was able to guide you with the website and provide the information you needed to register and move forward with your approval. Making the process clear and easy to follow is something we prioritize for every patient.

We truly appreciate your kind feedback and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need any further assistance!

Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful. Answered all my questions in a timely manner. Thank you!

November 18, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our team very polite and helpful. Providing respectful, supportive, and attentive care is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

I recommend them to anyone looking to…

I recommend them to anyone looking to get there medical card very fast and professional

November 12, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you would recommend MYMMJ Doctor for a fast and professional experience in obtaining a medical card. Providing efficient service while maintaining a high standard of care is exactly what we strive for.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Beyond impressed

Beyond impressed. John has helped me through this entire process and has responded promptly. I live in Oklahoma and it can be difficult to get a card. 10/10 service. John is your man!

November 12, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your incredible 5-star review!

We're truly delighted to hear that you had such a positive experience and that John was able to support you throughout the entire process. Prompt communication and clear guidance are exactly what we strive for, especially when helping patients navigate state-specific requirements like those in Oklahoma.

It’s great to know you felt well taken care of from start to finish and that the process met your expectations. We’ll be sure to pass your kind words along to John—feedback like this means a lot to our team.

Thank you for your trust in MYMMJ Doctor and for your strong recommendation. We’re always here whenever you need us!

Rated 5 out of 5 stars

was easy and quick

was easy and quick very straight forward and nice able to answer any question I had

November 4, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that your experience was easy, quick, and straightforward. It's great to know our team was able to answer your questions clearly and make the process smooth for you.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Excellent

Excellent, quick, the wait was a liitle long to get in but once I was in the doc was great and would use again

November 1, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that once your consultation began, you had a great experience with the doctor and found the service quick and helpful overall. We also appreciate your honest note about the wait time—feedback like this helps us continue improving our scheduling and patient flow.

We truly appreciate your patience, your trust in MYMMJ Doctor, and your willingness to use our service again. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 1 out of 5 stars

Doctor stood me up, and support did not respond.

I set everything up and my card was charged for the appointment, but Dr. Joel Durinka never called me and support never responded to me when I let them know Dr. Durinka wasn't calling. I waited almost an hour past my scheduled time before I cancelled my appointment with Dr. Durinka and rescheduled with Dr. Kevin Kargman. Dr. Kargman did call me, though a bit late, and the process from there was OK. I will not be using My MMJ Doctor again.

October 24, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for taking the time to share your experience, and we’re very sorry for the frustration you went through.

We sincerely apologize that your initial appointment was missed and that you did not receive a timely response from support when you reached out. We understand how upsetting it is to be charged, prepared for your visit, and then not receive the expected call from the provider. That is not the experience we aim to deliver.

We’re also sorry for the delay you experienced during your rescheduled appointment, even though we’re glad you were eventually able to connect with another doctor and continue your care.

Your feedback is being taken seriously and will be reviewed with our clinical and support teams to help prevent situations like this in the future. We would also welcome the opportunity to look into your case directly if you are open to it.

Thank you again for your honest feedback. We regret that we did not meet your expectations and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Great experience!

Dr. Miller was available right when I wanted to meet with him to renew my license. He asked the right questions, he didn't judge me or make me feel bad for renewing my license. I used him for my original license, and it was a very easy process. I recommend My MMJ Doctor, and Dr. Miller for your MMJ license needs!

September 27, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your wonderful 5-star review!

We're delighted to hear that your experience with Dr. Miller was smooth, respectful, and convenient. It's great to know he was available when you needed him and made the renewal process feel comfortable and judgment-free.

We're also pleased that your initial experience was just as easy and that you've chosen to return for your renewal—that kind of trust means a lot to us.

Thank you for your continued support and recommendation of MYMMJ Doctor and Dr. Miller. We're always here whenever you need us!

Rated 5 out of 5 stars

simple process

simple process. chat personnel are very helpful.

October 3, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that you found the process simple. Making things easy, clear, and stress-free for our patients is exactly what we aim for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

It was easy.

It was easy.. I got Approved for a card really fast

October 2, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

We're glad to hear that you found the process easy and received your approval quickly! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Super fast

Super fast, easy process. Highly recommend!!

September 30, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your kind words! We're thrilled to hear that you had a quick and easy experience. Your recommendation means a lot to us!

Rated 4 out of 5 stars

I applied for this card and was…

I applied for this card and was approved weeks ago. I received the doctors approval form by email. It was a quick and easy process. However nobody explained what was next. You have to submit it to the state yourself. I’m still waiting for instructions on how to do that

September 2, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your feedback and for the 4-star rating! We're glad to hear that the initial process was quick and easy for you. We apologize if the next steps weren’t clearly explained. After receiving the doctor’s approval, submitting the form to the state is indeed the next step, and we’re here to help guide you through this process. Please reach out to our support team, and we'll be happy to provide you with detailed instructions to complete your application. Your patience is appreciated!

Rated 5 out of 5 stars

Super quick and easy appointment

Super quick and easy appointment. Doctor Miller was efficient with my diagnosis and knew what I needed. Highly recommend!!

September 13, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you so much for your kind words! We're glad to hear that your appointment with Dr. Miller was quick, easy, and efficient. Your recommendation means a lot to us!

Rated 5 out of 5 stars

My appointment was setup so fast and…

My appointment was setup so fast and got to speak to Dr. Miller as soon as I did the requirements. Dr. Miller is very understanding and wants to help. I would recommend him to everyone

September 9, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for sharing your experience! We're delighted to hear that your appointment was set up quickly and that Dr. Miller provided the understanding and support you needed. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Great service

Smooth, fast great service!

September 6, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your feedback! We're glad to hear you had a smooth and fast experience with our service!

Rated 5 out of 5 stars

Quick and easy!

Quick and easy. Highly recommended.

September 6, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your feedback! We're happy to hear you found the process quick and easy. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Johnathan Miller was great

Johnathan Miller was great! He was kind and fast :) highly recommend!

August 28, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your feedback! We're thrilled to hear that Dr. Johnathan provided you with kind and fast service. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Called when they said they were,

Called when they said they were,
Very polite and courteous

August 26, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your feedback! We're glad to hear that our team was prompt, polite, and courteous during your experience.

Rated 5 out of 5 stars

My appointment was set up fast

My appointment was set up fast. My visit was quick and easy. The only thing is that I had no idea that we now have to submit our doctor's notes etc, into the state ourselves. The last time I renewed it was taken care of by the doctor's office so I thought that this was how it was still being done. I suggest that you remind your patients by phone, test and email that this is now the new procedure.

July 29, 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that your appointment was set up quickly and that your visit was smooth and easy. We also appreciate you pointing out your confusion regarding the updated process for submitting documents to the state.

We understand how important clear communication is, especially when procedures change. Your suggestion about reminding patients via phone, text, and email is very helpful, and we will make sure this feedback is shared with our team so we can improve our communication going forward.

Thank you for your continued trust in MYMMJ Doctor and for taking the time to share your experience. We’re always here if you need any assistance!

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