Excellent buyer experience, easy to order and pay for the item I bought. Lots of options for the item I needed and the prices were very competitive compared to another online market place. Sadly th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
For the most part, great; however, one of the products arrived damaged, which, to their credit, they have dealt with the situation quickly and efficiently.
I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you... See more
We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi... See more
Company details
Written by the company
My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.
Contact info
United Kingdom
- mymotorworld.com
4.0
Great
3K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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Great site will definitely buy again
Easy site to use your plenty of parts to choose from and recently cheap too highly recommend people buy from here fast delivery and good quality products
January 2, 2026
Unprompted review
Would have been 5 star but sadly My…
Would have been 5 star but sadly My Motor World use EVRi as their courier and they are the worst, most unreliable courier in the country.
I have no problem with the service from My Motor World, just the delivery company and the lies/excuses as to why the can’t deliver..
January 3, 2026
Unprompted review
Reply from My Motor World
Thank you for your feedback and for being honest about your experience. I’m glad to hear you’re happy with the service from My Motor World, and I completely understand your frustration with the courier. We’re sorry that EVRi let you down, unfortunately, once the parcel leaves us, delivery is largely out of our hands, but your feedback is taken seriously.
We always aim to work with reliable couriers, and we will continue to review our delivery partners to try and avoid situations like this in the future.
Thanks again for sharing your experience, and we hope your next order is a 5-star experience from start to finish!
As always a great price and prompt…
As always a great price and prompt delivery
January 5, 2026
Unprompted review
Customer service is rubbish....
Customer service is rubbish....
1. Paid for next day DHL delivery...waited until 16.50 and no delivery.
2. Tried to phone...not answering the phone
3. Tried to send a message/web form....took 3 attempts as site is a bit rubbish.
Still awaiting a reply...Awful service...
It may be a little dearer, but you'll save time (and hence money) by buying elsewhere.
January 7, 2026
Unprompted review
Reply from My Motor World
Thank you for your feedback. I’m really sorry to hear about the experience you’ve had with your order and our customer service. I completely understand your frustration regarding the delayed delivery, difficulty contacting us, and issues with our website.
Please be assured this is not the standard we aim for. I’d like to resolve the situation for you: could you confirm your order number so I can check the status and ensure your delivery is completed as quickly as possible?
We genuinely value your time and business, and I hope we can make this right.
Best online retailer
Brill purchases and cheapest oil around delivery fast too
January 7, 2026
Unprompted review
REFUND
Tried to get a refund for a wrong part and been passed from pillar to post neither the store or head office are taking responsibility to give a refund or even clear instructions.
Order summary
Order #100233887 – Swindon – NOT COLLECTED
Order #669317021 – Rochdale – COLLECTED incorrect part
December 8, 2025
Unprompted review
Reply from My Motor World
I’m really sorry to hear about the frustration you’ve experienced trying to get a refund. That’s certainly not the experience we want our customers to have.
To get this resolved quickly, I’d like to take personal responsibility for ensuring you receive either the correct part or a refund. Could you please provide me with your order number and the part in question? Once I have those details, I’ll make sure the process is handled directly and clearly, so there’s no further confusion.
Thank you for your patience, and again, I apologise for the inconvenience.
Delivered very quickly
Delivered very quickly, and upgraded because of stock. Thank you very much brilliant
January 2, 2026
Unprompted review
Great communication and products, affordable quality products…
Great communication once products were ordered/placed
With timescales on delivery along with important information on the service and driver courier to deliver it. All at specified times on delivery instructions
Hence why i joined as a member
Well done the team
Happy New Year in 2026 and ahead
December 29, 2025
Unprompted review
Competitive price for item
Great price for battery and fast delivery too.
December 29, 2025
Unprompted review
Excellent service.
Excellent service and you can be trusted also good pricers.
January 2, 2026
Unprompted review
Very good 👍😊
January 2, 2026
Unprompted review
Absolutely cannot fault the service and…
Absolutely cannot fault the service and speed of delivery, first time user but would highly recommend
December 31, 2025
Unprompted review
Great purchase experience.
Great purchase experience.
Good price for items. Placing the order on the web sight was easy. delivery was fast.
December 24, 2025
Unprompted review
No point in offering a warranty. DO NOT USE THIS COMPANY
I ordered a battery for my partners car by entering the vehicle details so expecting the battery to be correct from the choices listed.
After a couple of months the battery failed. I contacted my motor world about a refund and was refused as they said the battery was not an OEM part. Thier warranty system is basically worthless I never use them again
December 4, 2025
Unprompted review
Reply from My Motor World
Thank you for your feedback. We’re sorry to hear about your experience.
Please note that the battery supplied was selected as an equivalent upgrade based on the vehicle details provided at the time of order. Multiple fitments exist for this vehicle, and our website clearly advises customers to ensure they select the correct option. Because the battery supplied was not the OEM unit, and fitment responsibility lies with the purchaser, we are unable to issue a refund or accept a return.
We understand this is frustrating and appreciate your comments.
Still not received my item yet
Still not received my item yet, seems like a long delivery time.
December 29, 2025
Unprompted review
Reply from My Motor World
Thanks for your feedback. Please provide your order number so we can look into this and assist you further.
Tested and failed use euros
Ordered a couple of service parts, but parcel has been lost and now advised I have to wait for evri. Wanted to fit in the Christmas break. Avoid
December 17, 2025
Unprompted review
Reply from My Motor World
Thank you for your feedback. We’re very sorry your parcel has been delayed. Unfortunately, delivery is now with Evri, and we are unable to expedite their process. We completely understand how frustrating this is, especially over the Christmas break, and appreciate your patience.
Great company
Have used this company 4 times in the last couple of months and I genuinely cannot fault them.
Ordered front suspension arms for my daughters mazda and they were half the price to other suppliers and were of oe quality.
I'm a retired technician and I look after my families cars , including my neighbours and they are my first call when sourcing parts
November 20, 2025
Unprompted review
Parcel delivery
My Parcel was supposed to be delivered in the 23/12/2025, but it didn’t, I contacted customer service and they send an email that il be delivered on the 24/12/2025, but nothing came. No delivery information on DHL or Evri until today, no information whatsoever, and still waiting for the parcel.
December 22, 2025
Unprompted review
Reply from My Motor World
We can confirm that a replacement has been sent. Unfortunately, the original box containing the pads was not scanned by the courier, which caused the delay. We have now resent the replacement directly from our warehouse, so it should be with you shortly.
We apologise for the inconvenience and appreciate your patience.
Car repairs
Highly recommended. And quick posting. On parts for car
December 23, 2025
Unprompted review
Wiper Blades
Ordered new wiper blades off the website. It easy to do and had them delivered within a couple of days. Quick and easy service.
December 18, 2025
Unprompted review
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