Excellent buyer experience, easy to order and pay for the item I bought. Lots of options for the item I needed and the prices were very competitive compared to another online market place. Sadly th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
For the most part, great; however, one of the products arrived damaged, which, to their credit, they have dealt with the situation quickly and efficiently.
I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you... See more
We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi... See more
Company details
Written by the company
My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.
Contact info
United Kingdom
- mymotorworld.com
4.0
Great
3K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great range of products at very…
Great range of products at very affordable prices and delivery as expected
March 12, 2026
Unprompted review
Had everything in stock which I needed…
Had everything in stock which I needed for a service on my car .super fast delivery. Would recommend and will use again
March 12, 2026
Unprompted review
First class service even got a free…
First class service even got a free upgrade when my item was out of stock
March 10, 2026
Unprompted review
Came earlier than expected and all…
Came earlier than expected and all complete. Will use again.
March 10, 2026
Unprompted review
Recommend these guys.
On the website, by entering my reg. number made it easy to find the parts that fit my vehicle. This made me order with confidence
Prices were good and delivery was fast. I was kept updated of each stage of the delivery process by emails from both My Motor World and the courier, DHL.
I will definitely use again.
March 14, 2026
Unprompted review
Terrible postage and communication
March 13, 2026
Unprompted review
Reply from My Motor World
Thank you for your feedback. We’re sorry to hear you had a poor experience with postage and communication. Your comments are very helpful, and we’ll use them to improve our service in the future.
Waste of money paying extra for…
Waste of money paying extra for guaranteed next day delivery. Took 2 days to deliver
March 7, 2026
Unprompted review
They sent me the wrong part and told me…
They sent me the wrong part and told me i had to pay for the return. Dreadful service, I am now taking them to court over a £5.00 air filter!!
March 11, 2026
Unprompted review
Reply from My Motor World
Thank you for your feedback. I’m really sorry for the frustration caused. Our website does show multiple fitments for some vehicle and its important this is checked prior to your purchase.
We’ll take your comments on board to help improve the service for everyone.
Not got my item.
Had an email from yourself saying my item had been picked up by a courier company. Said company emailed me saying it would be out for delivery on the 4th of March still haven't received. I e mailed you are not answering the email I sent you. Communication non existent
March 12, 2026
Unprompted review
Reply from My Motor World
Thank you for your feedback, and I’m very sorry for the delay and lack of communication regarding your delivery. I completely understand how frustrating this must be.
To help me investigate this immediately, could you please confirm your order number? Once I have that, I can check with the courier and provide you with an updated delivery status.
We appreciate your patience, and I apologise again for the inconvenience caused.
Very good price and very fast delivery 👌
Very good price and very fast delivery 👌
March 6, 2026
Unprompted review
Good service and after customer care
March 9, 2026
Unprompted review
Very good prices 👍 and delivery times
Very good prices 👍 and delivery times
March 4, 2026
Unprompted review
Easy to order and fast delivery
Easy to order and fast delivery, also they are a great price.
March 5, 2026
Unprompted review
brilliant service until evri managed to…
brilliant service until evri managed to loose the parcel so the next day delivery turned into four day delivery
excellent help from my motor world
would buy from them again
March 6, 2026
Unprompted review
Reply from My Motor World
Thank you for your feedback. We’re really glad to hear you were happy with our service. We’re very sorry that Evri let you down and caused the delay, next-day delivery should never turn into four days!
We really appreciate your kind words and your support, and we’d be delighted to serve you again in the future.
Good value for money
Lower price, fast dispatch and delivery, will definitely use again
March 2, 2026
Unprompted review
poor delivery service
The order was correct, however it was ordered on the monday next day but didn't arrive until Friday, not great if the car had been off of the road but luckily iit was only service items
March 2, 2026
Unprompted review
Reply from My Motor World
Thank you for your feedback. I’m really sorry to hear that your order didn’t arrive as expected with next-day delivery. We aim to get orders out promptly, and I completely understand how frustrating delays can be, especially if your vehicle had been off the road. I’m glad it was only service items this time, but we’ll continue working to improve delivery reliability.
We really appreciate your patience and your kind words about the products themselves.
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