Excellent buyer experience, easy to order and pay for the item I bought. Lots of options for the item I needed and the prices were very competitive compared to another online market place. Sadly th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
For the most part, great; however, one of the products arrived damaged, which, to their credit, they have dealt with the situation quickly and efficiently.
I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you... See more
We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi... See more
Company details
Written by the company
My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.
Contact info
United Kingdom
- mymotorworld.com
4.0
Great
3K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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No delivery as yet is it coming?
March 7, 2026
Unprompted review
Reply from My Motor World
Thank you for your feedback. I’m sorry to hear you haven’t received your delivery yet. Could you please provide your order number or any details of your purchase? This will allow me to check the status and let you know when it’s expected to arrive.
Many products I needed in one place.…
Great being able to buy so many products from one place online. Stocked up on many things, pricing was competative, and shipping was fast and well packed. Will certainly order again.
March 2, 2026
Unprompted review
Extremely easy website to use
Extremely easy website to use. Had everything I needed at a good price.
Dispatched and received really quickly.
Will definitely use My MotorWorld again.
February 27, 2026
Unprompted review
The prices and delivery was very 👍
February 26, 2026
Unprompted review
Product I needed at the right price
My Motor World had a Wonder Wheels product I couldn't find elswhere at that price. Delivery was prompt.
February 26, 2026
Unprompted review
Great prices and service
Great prices, fast dispatch and free postage over a low £25. I've used the site 2 or 3 times now and haven't had any problems.
March 3, 2026
Unprompted review
Delivery is terrible always late
Delivery is just an absolute joke ! Seriously I had EVRI next day delivery ordered on Saturday the 28th (100257976) order number for you to check never expected A Sunday delivery ! Possibly Monday now Tuesday no update on EVRI site still saying we are expecting absolutely ridiculous ! This is my third order and everyone has been late I expect a refund for my delivery if you require other order numbers I can provide ! The site is easy to navigate selection of parts and fitment details clear as to multiple parts and diameters like all car part companies & pricing reasonable but the one thing that let’s this company down is delivery I mean now Tuesday the 3rd of March & EVRI say the are expecting it still even with next day delivery it should have left on Monday for Tuesday delivery but the courier are saying they are expecting it probably going to be my last order from now on I will use local suppliers or eBay as this is just sub standard
March 3, 2026
Unprompted review
Reply from My Motor World
Thank you for your detailed feedback. I completely understand your frustration, the delivery experience you’ve had with EVRI is far below the standard we aim to provide, and I sincerely apologise for the repeated delays. You’re right to expect that next-day delivery should be reliable, and it’s unacceptable that your order has been held up and the tracking hasn’t updated.
I’m glad to hear you find our website easy to navigate and our parts selection and pricing clear, we always aim to make that experience smooth.
Regarding your delivery, we have already processed a refund for the next-day service charge for order #100257976 (£4.95), and it should reach your account within 3–5 working days if it hasn’t already. For any other affected orders, please provide the order numbers and we can check them individually and refund delivery charges where appropriate.
We appreciate your honest feedback, and while I completely understand if you choose to source locally in the future, I hope we can earn your trust back if you ever decide to order from us again.
Thank you again for taking the time to share your experience.
Item despatched on time but address…
Item despatched on time but address issue caused delivery to be late. In response to my e mails i had excellent support from customer services-well done
February 25, 2026
Unprompted review
Don't make a mistake in your address details they can do anything
I unfortunately made a mistake in the postcode for my delivery, EVRI could not change it in order to deliver my parcel and referred me back to My Motor World who said they couldn't change the details:
"We understand that occasionally there may be a need to change your delivery address for security or convenience reasons. However, due to our stringent security protocols, we are unable to directly modify delivery addresses."
So the company responsible for arranging the delivery of my parcel couldn't change things.
So it got taken back from EVRI (This they could arrange) so I'm expecting a refund soon.
Ended up getting it for a few quid more locally (GSF over the counter), it is a shame that what could have been a good customer experience rapidly turned into a terrible one.
March 2, 2026
Unprompted review
Reply from My Motor World
Thank you for sharing your experience. I completely understand how frustrating it must have been when the delivery couldn’t be redirected due to the postcode error. While we do our best to work with couriers, we’re bound by their security protocols and cannot directly change delivery addresses once an order is in transit.
I’m glad to hear you were able to get what you needed locally, though I appreciate that the situation fell short of what should have been a smooth experience. I hope we can provide a much better experience for you in the future.
Thank you again for your feedback, it really helps us improve.
Well ordered i power steering pump …
Well ordered i power steering pump online it arrived very quick thanks 😊
So I fitted it and its was faulty so I email them to say it was faulty they emailed me back to say they have sent me u another one it arrived the next day
Brilliant customer service
I will definitely be ordering from you again and again
Many thanks
February 25, 2026
Unprompted review
Good service delivered within 2 days
Good service delivered within 2 days
February 24, 2026
Unprompted review
Excellent company
Excellent company! Easy ordering with a very fast delivery. Will use again!
February 22, 2026
Unprompted review
Brake parts
Had everything I ordered in stock. Came the next day, tracked, so could look out for driver, (we're not the easiest street to find.) All items well packed. Very easy web site to use. Thank You.
February 23, 2026
Unprompted review
So happy with my first purchase
So happy with my first purchase. The full service kit I bought was cheaper than anywhere I looked. Delivery to Northern Ireland was quick also... highly recommend and Definitely be buying again.
February 25, 2026
Unprompted review
Delivery was a joke
Website experience was great no issues at all, as was communication, BUT DHL delivery what a joke, tracking number didn’t work, date got moved, contacting them is a nightmare. Got my delivery at 1930hrs, had no idea. Would I buy from My Motor world again, not sure but only because the delivery service.
February 24, 2026
Unprompted review
Reply from My Motor World
Thank you for taking the time to share your feedback. I’m delighted to hear that you had a smooth experience on our website and that communication with us was good.
I’m very sorry, however, to hear about the issues you experienced with DHL. We aim for reliable delivery and clear tracking, and it’s disappointing that this fell short in your case. I completely understand how frustrating unexpected delays and late deliveries can be.
We’re actively reviewing our courier partnerships and feedback like yours is incredibly valuable in helping us improve the delivery experience. I hope this won’t deter you entirely from shopping with us again, and we’d love the opportunity to provide a smoother delivery next time.
Thank you again for your honest feedback.
Very fast delivery.
February 25, 2026
Unprompted review
Not sure where these positive feedbacks…
Not sure where these positive feedbacks have come from or if they are automated, however my motorworld is one big scam, ordered the parts using my registration plate, parts came wrong, spoke to customer services who refused to say it was their fault - you should check the parts to see if correct, is the what I received back
Using your registration plate should be enough, the parts came for the came where scratched on the Bosch disc, and far too large for my vehicle.
I asked for them to be collected and was told they won't and it's down to be to send them back at my cost!!!!!
I paid for the parts to be returned and then they refused to pay me back in full and took £67 on the return cost!!!!
Honestly DO NOT USE, I would highly recommend using AUTODOC instead, cheaper parts, easier to deal with and won't rip you off.
February 20, 2026
Unprompted review
Reply from My Motor World
We’re really sorry to read your comments and to hear how frustrated you are with this experience.
When a registration number is entered on our website, it helps us narrow down compatible options, but due to manufacturer variations (such as different disc sizes depending on trim level, engine, or production date), we always advise customers to double-check the specifications listed against their vehicle before fitting. This is noted on the product page and in our terms to help avoid situations like this.
Regarding the condition of the Bosch discs, if items arrive damaged or scratched, we would always ask for clear photos so we can investigate properly with the supplier. We certainly would not expect you to keep damaged goods.
In terms of return costs, our policy (as outlined in our returns section) explains when return postage is covered and when it is the customer’s responsibility.
We understand this hasn’t been the experience you expected, and we are sorry you feel let down. If you would like us to review the case again, please provide your order number so we can re-examine everything thoroughly.
No hassle,kept up to date with the…
No hassle,kept up to date with the order and delivery,also fast delivery and a very good price,I’ve used them a couple of times before and shall be using them in the future
February 17, 2026
Unprompted review
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