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Company details

  1. Financial Institution

Written by the company

Nairagram is a digital remittance and payments solutions company dedicated to facilitating payments such as Money Transfer, Airtime Top-up, and Bill Payments to Nigeria and Africa.


Contact info

2.2

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Nairagram benin is not only unreliable…

Nairagram benin is not only unreliable ,slow but also proven un professional as well as un reliable as a paying partner for send valu .Three days now they have not sent funds to beneficiary. I hope that send valu stops using this incompetent service because it just will continue to affect their customers negatively.Since Friday the 21st to today beneficiary have not received the funds .If there was a rating less than one star tht would be what I would use.

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

I'm not sure if nairagram is in…business

I'm not sure if nairagram is in business. I called today and they said thier offices are closed. I called at normal business hours EST. Be very careful. They show the transaction complete but my recipient never got the money . I sent to her bank in Nigeria .

March 18, 2024
Unprompted review
Rated 3 out of 5 stars

Would have given 4star

Would have given 4star, but my client had difficulty verifying his account and the customer care on their website isn't working neither is their mobile numbers connecting. I had to reach out to them via Instagram, that was when i got a response and after some hours the issue was resolved and i received my money.

June 13, 2023
Unprompted review
Nairagram logo

Reply from Nairagram

Hi Prosper, We sincerely apologize for the challenges you faced while using our service. We are pleased your issue was eventually resolved. Please note customer service reps are always available and ready to assist across all our channels during their published opening hours. We look forward to serving you again soon and we are confident your future experiences will be seamless. Thank you for choosing Nairagram!

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