MyNanny Reviews 

57
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

This agency was, unfortunately, absolutely a scam. We also signed up with them- thru a “Brian” & Meagan Ootton . The woman they claimed they had done a background check on stole from us. We did fire h... See more

Rated 4 out of 5 stars

MyNanny helped us find the perfect fit for our family. Our toddler adores her nanny and has learned so much from her. Navigating the search for a nanny during covid is challenging, and the process too... See more

Rated 5 out of 5 stars

MyNanny exceeded any expectations I had for a nanny agency. They were professional, reliable and kind. From start to finish, I never had to stress or worry about finding a nanny. My children have neve... See more

Rated 5 out of 5 stars

John and Ismael have created a company culture that all flows from the 'why' of what we do. MyNanny is all about the family. I couldn't be happier working with them and making an impact everyday. As a... See more

Company details

  1. Business Services

Written by the company

We are the country's premier nanny agency.


Contact info

3.8

Great

TrustScore 4 out of 5

57 reviews

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3.8

All reviews

(57)

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Rated 1 out of 5 stars

Swindlers

This agency was, unfortunately, absolutely a scam. We also signed up with them- thru a “Brian” & Meagan Ootton . The woman they claimed they had done a background check on stole from us. We did fire her-with mynanny initially attempting to get us to pay the normal 2 week serverence pay. Then, no more candidates were presented to us for consideration. We finally received an email claiming to return our money . Needless to say, the check never arrived. And the agency -disappeared…no replies, no website domain . Literally criminal .

February 5, 2022
Unprompted review
Rated 1 out of 5 stars

RUN! This agency may be a scam.

RUN! Please, don't give this agency your business! My husband and I paid for their annual plan, which was $6,000, and then all of a sudden the website is down, and I can't get in contact with any of the people I was working with. I don't know if we got scammed or if the company went under and lacks integrity. We had to go through our bank to dispute the charge.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful along the way!

The process does take a while, but they were super helpful! They basically did all the work, set ups, behind the scene conversations of boring logistics and so on. You just follow as they say, and they’ve already done most of the work for you. 10/10 :)

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

MyNanny was fantastic in bringing multiple very qualified candidates to the table, helping me navigate the interview process, and ultimately finding our fantastic nanny who we are thrilled with. We have tried other nanny agencies in the past that we were not pleased with and would highly recommend MyNanny

December 8, 2021
Unprompted review
Rated 4 out of 5 stars

MyNanny helped us find the perfect fit…

MyNanny helped us find the perfect fit for our family. Our toddler adores her nanny and has learned so much from her. Navigating the search for a nanny during covid is challenging, and the process took a bit longer than expected, but the MyNanny team did a great job helping us find the right person. This was our first time hiring a nanny, and MyNanny helped us feel confident and informed throughout the process.

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

Effortless Search

My experience as a nanny looking for a great new family to work with was truly effortless with the help of the MyNanny team. I’ll admit that I was a bit picky when it came to my desires and expectations for a prospective employer (new family), but their persistence and patience in finding me the perfect family was truly incredible. I was able to secure an amazing house manager/nanny position for a wonderful family and love my job. I cannot thank MyNanny enough for all the work they put in to get me here and would recommend them to both nannies and families alike!

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

Can't Say Enough Wonderful Things!

I have been in this industry for over ten years and worked with COUNTLESS nanny agencies- MyNanny has BY FAR been the best fit for me. Aside from setting me up with my dream job with an amazing family, they made the entire process painless and fun. The recruiters listen to what you want and have open communication to ensure that everyone is happy. This was the first time that I felt I was treated with equal care and attention to detail that the parents hiring a nanny receive. I am thrilled with my position and had an incredible experience with MyNanny.

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

MyNanny Truly Cares!

MyNanny truly cares about connecting families with their ideal Nanny. The company takes a personal approach and gives each family a sense of comfort in knowing that they are in great hands! I will always recommend MyNanny to friends and family for any and all of their caregiver needs.

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

Stellar Experience with MyNanny - Highly Recommend!

My experience with MyNanny Agency has been incredibly rewarding and positive from the beginning. Their innovative business model provides a unique opportunity for families to work with a professional team of creative thinkers who offer authentic resources for both the families and nannies throughout the entire process. They go above and beyond to provide excellent service by being attentive to the customer’s needs, providing candid feedback and genuine encouragement.

What I loved most was how thorough and mindful they were throughout the entire recruiting process, especially when it came time for the placement specialist to connect families with the nannies. It felt like a team effort and they were truly committed to finding the best fit.

If you’re truly looking for an agency who sets high standards by offering profound advice and tailors their search based on your needs, then I highly recommend you work with this dynamic, ever-growing company. Whether you are a parent looking for a childcare provider to be an extension of your family or a nanny continuing to pursue your gift of teaching young children, then you’ve come to the place! Throughout your journey, you’ll form an open partnership with benevolent, receptive, communicative and inspirational leaders that instill and support the inner child in all of us. I look forward to seeing MyNanny flourish into an even more seasoned, global-minded nanny service from when their story began.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Top-Notch Service

MyNanny provides an excellent, concierge-style service that takes the stress and frustration out of hiring someone to guard and nurture your most precious assets. Top rate!

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

MyNanny is great

MyNanny is great. They really care about the families wants and needs and make sure they are getting quality candidates! They are quick to reply and always answered any questions I had! I highly recommend using MyNanny, they are amazing.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great Culture and Team

John and Ismael have created a company culture that all flows from the 'why' of what we do. MyNanny is all about the family. I couldn't be happier working with them and making an impact everyday. As a parent of three, I know how daunting the process can be when you don't have professionals evaluating and screening potential nannies, so being a part of this team takes on a special meaning for me!

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

MyNanny is an excellent agency

MyNanny is an excellent agency. They take the time to get to know you to ensure you are the right fit for the right family. I would highly recommend them to potential nannies and families. I absolutely adore the children I care for each day!

June 18, 2021
Unprompted review
Rated 3 out of 5 stars

They made it right

The initial did the below. However the CEO contacted me to remediate the outcome. They have fixed the issue and I am now happy again with the service. Good customer service mynanny.
*******************

This service is no more than a super expensive Care.com premium membership. I’m not sure they ever spoke to references and after I had ongoing issues with a nanny they refused to help me find a new one. Save your $5000 and use Care.com.

June 4, 2021
Unprompted review
MyNanny logo

Reply from MyNanny

Thank you, Chris, for giving us the chance to make it right. We look forward to continuing to work with your family in the future.

Rated 5 out of 5 stars

MyNanny is a dedicated team

The MyNanny team is great to work with. When it comes to childcare, MyNanny is dedicated to finding the best care for families. They go above and beyond to ensure a seamless experience.

January 6, 2021

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