MyNanny Reviews 

57
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This agency was, unfortunately, absolutely a scam. We also signed up with them- thru a “Brian” & Meagan Ootton . The woman they claimed they had done a background check on stole from us. We did fire h... See more

Rated 4 out of 5 stars

MyNanny helped us find the perfect fit for our family. Our toddler adores her nanny and has learned so much from her. Navigating the search for a nanny during covid is challenging, and the process too... See more

Rated 5 out of 5 stars

MyNanny exceeded any expectations I had for a nanny agency. They were professional, reliable and kind. From start to finish, I never had to stress or worry about finding a nanny. My children have neve... See more

Rated 5 out of 5 stars

John and Ismael have created a company culture that all flows from the 'why' of what we do. MyNanny is all about the family. I couldn't be happier working with them and making an impact everyday. As a... See more

Company details

  1. Business Services

Written by the company

We are the country's premier nanny agency.


Contact info

3.8

Great

TrustScore 4 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(57)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful Company and People

MyNanny was wonderful to work with when we needed to find a replacement for our current nanny. The communication was timely and they found several good candidates within our search parameters. I felt like they really listened to my family's needs and delivered a candidate that will work well with us. Having MyNanny handle the leg work to find the replacement has been a huge stress relief, especially during a pandemic. I would highly recommend MyNanny to anyone looking for a nanny.

December 18, 2020
Rated 5 out of 5 stars

Professional and Personable

After being referred by friends of mine, I found them online and the rest is history. Extremely professional and yet very personable. They helped me find someone who fit what I needed and can’t thank them more. Quick turn around with high caliber candidates. Their process is unrivaled.

December 8, 2020
Rated 5 out of 5 stars

I really enjoyed going through MyNanny

I really enjoyed going through MyNanny. The directors I talked to were super friendly and helpful. They were easy to talk to and worked in a timely fashion. They were very on top of everything - Zoom calls, making sure the family is the right fit, etc. and I felt comfortable with their guidance. I would definitely recommend them to a friend looking to be a nanny!

November 14, 2020
Rated 5 out of 5 stars

My Nanny agency helped me to find the…

My Nanny agency helped me to find the best nanny ever. They were so helpful, professional and friendly. I was very impressed with their work and how they had amazing nannies for me to interview.
Definitely the best nanny agency I have worked with.
Thank you My Nanny
Isabela

October 12, 2020
Rated 5 out of 5 stars

The people at MyNanny were so kind and…

The people at MyNanny were so kind and knowledgeable. We are so pleased with the quality of candidates they provided. We will continue to use their service and recommend them to all of our friends.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Finding a nanny felt easy with MyNanny!

This was my first time using an agency and I was a bit skeptical having hired all other nannies/babysitters on my own. I had the BEST experience with MyNanny. They were responsive, professional, understanding and flexible with my changing needs. They sourced qualified candidates, which was the biggest time saver for me! The interview scheduling was well coordinated and easy. They communicated often throughout the process. I would definitely use them again for any future needs and recommend them to others.

September 12, 2020
Unprompted review
Rated 5 out of 5 stars

Look No Further Than MyNanny for your Family's Childcare Needs

I had a fantastic experience with MyNanny. They provided several qualified candidates in less than 2 weeks from our initial phone call where we discussed our family's needs and we were able to very quickly fill the position. It was an absolute pleasure to work with their staff who responded promptly to all questions and set up zoom calls, interfaced with and negotiated with potential candidates. In addition, their application and placement fees were lower than other agencies servicing our area. The process was quick, affordable, flexible and EASY. I've never used a placement service previously and I would not look any further than MyNanny for any future needs.

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Exceeding Expectations

From the start, the team at MyNanny were professional, thorough, and responsive. Because of their process, I was matched with the perfect family. MyNanny comes with my highest recommendations.

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Worth every penny.

My wife and I were urgently searching for a full-time nanny after the sudden departure of a prior nanny. We did not have the time to do the search ourselves. The folks at mynanny very quickly established a pool of experienced, well vetted options for us to review, and even assisted in the contract process between us and the nanny. Many months later, that nanny decided to move away from the area. We called Ismael at mynanny in a panic, as my wife was at that point expecting our third child very soon. Immediately, under the terms of our original contract, mynanny sent us over the information for what turned out to be a perfect replacement at no extra cost to us. Mynanny has significantly reduced our stress in this crazy year.

August 20, 2020
Unprompted review
MyNanny logo

Reply from MyNanny

Thank you so much, Clint! It's been a pleasure working with your family this year!

Rated 5 out of 5 stars

Fast placement of excellent nanny/tutor

MyNanny was able to launch a search for our family very quickly and provide us with two excellent candidates in a short timeframe. Throughout the search they were engaged and very responsive. We highly recommend.

August 19, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look