MyNextMattress.co.uk Reviews 

Wonderful service. Delivered on time. Customer service great as well. Definitely recommend

Wouldn't order from them again.
First ordered and paid for a mattress to be told it had been discontinued, so asked me to choose another - fair enough. Delivery took much longer than agreed and I had to keep chasing for updates, annoying but ok.
Was promised a free mattress protector which wasnt delivered, when I queried this, 'Deb' inferred that I was a liar and pretty much said I had had quite enough discount without adding a free mattress protector! (How dare I!??)
She said she would look into the call where this was discussed, but never bothered getting back to me.
Delivery chaps were great, and I am pleased with the mattress. Even if I dont deserve a free mattress protector!

You have sent me a satisfaction survey and the mattress is yet to be delivered. That gets a zero star rating.

The communication from the company was accurate and timely. The crew kept this up on their mobile and arrived as they predicted. They were polite, happy and efficient. They swopped the mattresses over and were away in no time. Good team.

Great service . Excellent mattress comfortable quick delivery . Delivery guys were brilliant kept us informed would definitely use again

The whole process was very good

Customer service were great in rearranging the delivery date and providing advice. The delivery people were efficient and pleasant. Am very pleased with the free pillows and the mattress itself is great.

Delivery men were awesome and carried the mattress up two flight of very narrow stairs for us. The mattress itself is very comfortable and feels quality. Arrived within a week of purchase. Very pleased

Wonderful experience. After having a bit of a nightmare with a John Lewis mattress I decided to use My Next Mattress as I needed a mattress in a hurry. I bought the Hypnos Legacy 2 Medium King Size after doing some research. The price was the best I could find online. The mattress was in stock and I could pick a delivery date within a few days of purchasing. I got an email & text the day before with an estimated delivery window then on the day a call when the guys were an hour away. Delightful father and son delivery ( up the Blues 💙 ) taken straight to the bedroom of choice. I’m delighted ( so far ) with my new mattress but have the option to swap it if I find need something firmer or softer to sleep on which is very reassuring when spending quite a bit of money. Happy customer. Well done team.

Disappointed that the actual bag holding the pillow had a rip in it exposing my purchase, poor

Delivered on time as promised. Good communication except that the delivery guys called and finally arrived about an hour before the expected slot advised the previous day.

Terrible customer service! Paul's as extremely rude. Have cancelled our order and will not use again. Spread the word!

The two men that delivered the bed were really helpful, polite well mannered.

They called to say they were 25 minutes away, arrived a few minutes early.

They fast efficient and left the room clean and tidy.

I would hesitate to recommend the company and staff.

Great experience, very knowledgeable staff and most competitive in terms of price. Mattress delivered on time unpacked and placed exactly where needed. Thankyou

First of all we had to beg to take the old Mattress away even we paid for. Now we cannot register for warranty. On the paperwork there is not batch number. I am 84 years old and wheelchair bound. When I called I was told the batch number is on the Mattress. Great now I have to get someone to find the batch number. No one will speak with me to register the warranty by phone,

I found it easy to get on the site and order the mattress. Lots of items to choose from and as it was Bank Holiday we got a deal where we got two pillows free too. We used a code and got a little bit of a reduction too. So pleased with the completed transaction! Looking forward to getting our delivery.

The service received was excellent from beginning to end, the ordering was simple the price was great and the delivery was on time and the delivery men were brilliant thank you so much 😀

Delivered when required. Kept in touch but the mattress is brilliant

I would have given 5 stars, but I received a text saying the mattress had been delivered (when it hadn’t) however when I rang up, the delivery driver said they were in London, so that confused me! It later turned out to be a mix-up at head office and my mattress did in fact come in the allotted time.