FUNNY TO RECEIVED EMAIL FROM YOU GUYS SHOWING THIS. WHY SHOULD I DELETE MY REVIEW? IT'S BEEN MORE THAN A MONTH FROM THE DAY THAT I ASKED FOR CREFUND. STILL DID NOT RECEIVED. IS THAT THE ONLY WAY YOU P... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Team escalation Manager came back to me concerning a refund that was due to me last year, I'm very thankful and I hope I'll get my refund soon.
The team is very responsive and quick to address the issue. They also answered my queries with easy to understand explanations.
I had a great experience with diamond.he help me very quickly and I didn't have any problem communicating with him.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are helpful but I wasn't able to…
They are helpful but I wasn't able to fully experience the service.
FUNNY TO RECEIVED EMAIL FROM YOU GUYS…
FUNNY TO RECEIVED EMAIL FROM YOU GUYS SHOWING THIS. WHY SHOULD I DELETE MY REVIEW? IT'S BEEN MORE THAN A MONTH FROM THE DAY THAT I ASKED FOR CREFUND. STILL DID NOT RECEIVED. IS THAT THE ONLY WAY YOU PAY YOUR PEOPLE? TO SCAM CUSTOMERS? SAD. IF I CAN ATTACH THE PIC HERE, I WILL.
Thank you to my friends for their help.
THE RIGHT WAY TO ACT
The company has great communication skills and the agents / workers are very helpful.
Experience Review
The team is very responsive and quick to address the issue. They also answered my queries with easy to understand explanations.
Issue being sorted
Team escalation Manager came back to me concerning a refund that was due to me last year, I'm very thankful and I hope I'll get my refund soon.
I had a great experience with Diamond
I had a great experience with diamond.he help me very quickly and I didn't have any problem communicating with him.
Great communication
Had a comms problem
Had a comms problem, which was promptly addressed and corrected. To me this showed a good sense of looking after the customer.
Great communication from Emily and…
Great communication from Emily and issue addressed by refund.
Was very friendly and had a prompt…
Was very friendly and had a prompt response... assistant was very helpful
Communication is efficient
Communication is efficient
Awaiting on your further speedy response on my request
Very bad experience
Hi,
Pls return the full amount including membership fee i was deducted with. Total is Qr 258. I was deducted twice with a big amount whilst I am not using your service at all. I dont even know why i am subscribed as i was only planning to order dubai chocolate. When i was asked for a bank account I honetly thought that what i was paying is for the delivery of the chocalate.
Suddenly, my account was deducted a total of qr 258.12 from nov 11-15 and i havent even used any of your service. This is absolutely ridiculous and i am very dissatisfied with the agent whom i spoke to the first time because i already ask him or her to cancel when i was deducted qr 102.47 on nov 13 then 2 days after my account was deducted for another 106.61.
How would your website compensate for all the deductions when i havent even use any of your services? Qr 258.12 is a big amount and could have been used to buy things for my family and yet it was just taken from me.
Jose was very helpful and kind with…
Jose was very helpful and kind with helping me with my issue.
The excellent way you guys handled my situation was excellent …
The excellent way you guys handled my experience with you. The proficiency of the the help desk was excellent.
Thank you
You try hard to give a solution to my…
You try hard to give a solution to my problem and you are very polite and helpfull . thank you for that
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








