My Online Schooling Ltd Reviews 118

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

LSBSS offer great courses at a reasonable and affordable price, i feel confident in the knowledge that i have gained through my LSBSS cerificate look forward expand and added value to it, its a rewar... See more

Rated 5 out of 5 stars

They could not do more for my son. My son is autistic and has adhd. Mainstream school has not worked out for us. He has thrived since attending MOS. I am in daily communication with his teacher, who h... See more

Rated 5 out of 5 stars

This has been the most amazing school experience for my child who started in year 4 and now going in to year 7. The teachers have been fantastic, kind, caring and inspirational. My child has increased... See more

Company replied

Rated 3 out of 5 stars

Last academic year my two boys took English and Math classes only. Firstly I wasn’t very satisfied with teachers, I was hoping to for them to give more help , every time my son will write email... See more

Company replied

Company details

  1. Education & Training

Written by the company

My Online Schooling is a Cambridge International accredited online Primary and Secondary school.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

118 reviews

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Rated 5 out of 5 stars

Very engaging

A very engaging Online School, great teachers and support. Looking forward to stay with this school. My kids are more then happy to have this school. Not being a native Englisch speaker was no problem at all.

August 1, 2022
Unprompted review
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Reply from My Online Schooling Ltd

Hi Isabella,

Thank you for your feedback, wonderful to hear. Wishing you a lovely summer break.

Kind regards,

MOS Team

Rated 5 out of 5 stars

Great School for your Child!

We are travelling quite a lot because of our work, hence within MOS we have found some stability to our daughter education. She really enjoy her lessons and we are happy that she can learn in the best for her suitable way. Small groups on some of the subjects really help you to learn even in the better way.
It was a great decision and we cannot recommend enough this school for any child!

August 1, 2022
Unprompted review
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Reply from My Online Schooling Ltd

Hi Anna,

Thank you for your feedback, we always love to hear how our school can support families who travel a lot. Fantastic that your daughter is enjoying her time with us so much!

Have a great summer.

Kind regards,

MOS Team

Rated 4 out of 5 stars

MOS general experience

It's been a great experience at MOS, we've all enjoyed the experience. We are still getting used to the system but happy so far.

August 1, 2022
Unprompted review
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Reply from My Online Schooling Ltd

Hi Kate,

Thank you for you review. We are so happy to hear you've had such a great experience so far.

Wishing you and your family a restful holiday.

Warm regards,

MOS Team

Rated 5 out of 5 stars

Great year

This year with My Online Schooling was great, my son felt accepted and happy.

August 1, 2022
Unprompted review
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Reply from My Online Schooling Ltd

Hi Carmen,

Thank you for your feedback. We're delighted to hear it!

Have a great summer.

Warm regards,

MOS Team

Rated 1 out of 5 stars

Awful experience

Awful experience. Made a huge error signing up to MOS. Its like dealing with a huge corporate company, feels like they have no interest in your child and their education. The worst thing - only one of my childs teachers were teaching as I would have expected. My advice is to look elsewhere!

June 17, 2022
Unprompted review
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Reply from My Online Schooling Ltd

Hi Cath,

Thank you for providing your feedback.

We take pride in our teaching and learning team and prioritise the educational and personal wellbeing of our pupils in everything we do.

We are sorry we could not come to a resolution in this instance despite the steps taken by our Education Team to rectify the issue. We regret that you have decided to leave the school so soon, however we wish your child the very best in their education going forward.

If there is anything we can help with in the future please do not hesitate to contact our team.

Kind regards,

MOS Team

Rated 2 out of 5 stars

Mixed Experiences..

Mixed Experiences..

It all started off well, but too many mishaps have led me to consider other options.

Pros:
1. The material taught follows the NC
2. Many timetable options to allow for flexibility
3. MOS is good to make adjustments when needed
4. Unlike other reviews, the teachers do get in touch if the child is slipping
5. Points and scoring given for participations
6. Things eventually do get resolved
7. MOS keeps you up to date with attendance and assignments

Cons:
1. The assignment scoring emails are too confusing - not in content but in reflecting the actual score. Eg. you sometimes get a zero score, only to learn that all this means is the assignment is submitted.
2. If any mock paper fails to submit - user or system error - you will only find out when the teacher mocks (no pun intended) your child for not submitting the paper. They have nothing in place to confirm submission or otherwise.
3. No regular summarised updates of progress. You will have to study their system, only to realise much of the scoring is missing anyway.
4. Poor timetable management if the child is split over two years - I had to fight to help them understand that I should not be paying for two sessions that clash at the same timeslot
5. Expensive
6. High churn rate of teachers - so consistency of teaching and quality really suffered over the last year
7. Too much material taught over Youtube - which you can imagine leads the child to anything except concentrating on studies
8. The tech used by MOS doesn't lockdown the PC to restricted apps - so all distractions remain available. .. This one is probably an issue in general and I believe the first online school that can lockdown the PC during classes to the teaching apps only - will lead the way.

Apologies for the rant!

May 5, 2022
Unprompted review
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Reply from My Online Schooling Ltd

Hi Aamir,

Thank you for sharing your feedback. It's great to see the positive feedback you have shared, however we are sorry that there are aspects you aren't as happy with.

We have reviewed the points in your 'cons' list and would like to share responses to each of these points to offer some support and clarity:

- 1&2: From what you have said, unfortunately it seems you haven't utilised the portals to their full extent as there you are able to view all assignment marks and feedback and assessment submissions including mock exams. If there are any questions about assessments or assignments the class teacher will be happy to help with these. You can contact the class teacher via the portal as well
- 3: We release regular pupil reports which families can view on their portal
- 4: Pupils are assigned an individual timetable and we work closely with our families to create a timetable that suits them. Unfortunately, if a pupil is taking many classes (especially across multiple year groups) this can lead to unavoidable clashes. Success Coordinators will be happy to talk through any questions regarding timetables
- 5: We are transparent about our fees. They are available on our website and our team are always happy to discuss any questions families have about fees
- 6: We appreciate that changes to class teachers are disruptive for pupils and do not do make these changes unless absolutely necessary. Unfortunately it is sometimes unavoidable but we do our best to provide as smooth as transition as possible for our pupils in these instances. If pupils require additional support as a result of a class teacher change we will help as much as we can
- 7&8: We always welcome feedback and ideas from our families and will be sure to pass this on to the relevant teams to investigate capabilities for this

If there is anything else we can support you with, please do not hesitate to connect with your Success Coordinator.

Kind regards,

MOS Team

Rated 5 out of 5 stars

Clean, pure education.

5 stars for teachers, support staff, curriculum and pedagogy. Glad I switched to MOS. Thank you!

January 3, 2022
Unprompted review
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Reply from My Online Schooling Ltd

Hi there,

Thank you for leaving such a positive review - we truly appreciate it. We are glad to hear you are so happy with your decision to join My Online Schooling.

Warm regards,

MOS Team

Rated 5 out of 5 stars

Excellent and encouraging first time.

Our son has settled in really well to his first term a MOS. The teachers have been diligent and responsive. The technology used is first class. The school tries hard to function as a complete school and not just a set of unconnected lessons.

We have been slightly surprised at the low level of work expected outside of class (ILAs), given that some subjects are just one hour a week. However, perhaps this will change given that was the first term in secondary school

January 3, 2022
Unprompted review
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Reply from My Online Schooling Ltd

Hi Andy,

Thank you for your review and kind words. We love to hear how you and your son have enjoyed My Online Schooling - we will surely pass this feedback to the wider team.

Warm regards,

MOS Team

Rated 5 out of 5 stars

No more anxious daughter... best experience with MOS

We joined MOS during November 2021. My daughter has suffered from school phobia for years, and simply could not settle into Year 7 at upper school. I had read good things about MOS from various school phobia platforms, and thought it was something that may help. What a difference! She loves the teachers, the non-stressful environment, the ability to interact in so many ways - video, microphone or just typing into chat. She is engaged with schooling and goes to sleep at night without worries about school the next day. I have found the teachers easy to approach and Mike Sayers (our success co-ordinator) has been so kind and attentive to any questions or concerns that we have had - thank you Mike. I cannot fault the school and the best move we ever made! Thank you.

December 22, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi there,

Thank you for your review - we're incredibly delighted to hear your positive feedback.

It is wonderful to hear how well your daughter is doing now, and that through MOS you have found a route that allows her to thrive at school. We are so glad to have her as part of our school.

Kind regards,

MOS Team

Rated 5 out of 5 stars

My Online Schooling experience

My son studies his Y8 british curriculum online with MYONLINESCHOOLING. I couldn’t have been happier, the delivery of the curriculum was very good. He took 9 subjects and was engaged throughout. All homework was marked within a day and very good feedback. His attendance was properly monitored. Class participation was encouraged and this was reflected in the report card grade. overall an excellent experience.

December 21, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi Joy,

Thank you very much for taking your time to leave your feedback.

We are very glad to hear that your son is thriving at our school and that you are so happy with My Online Schooling. We will make sure to pass these kind words to the team.

Kind regards,

MOS Team

Rated 3 out of 5 stars

The book list problem

The book list is absolutely vague. My son was bot able to complete so many assignments because the specific book that was included was not available from amazon or book depository. I ordered really expensive books and my son has not opened them once because the teacher is not teaching from them. It is an international school but the books listed are not easily available. perhaps they could focus more on providing online materials.

December 21, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi Hannah,

Thank you for your feedback. We aim to ensure that all the required materials are as accessible as possible for all our families.

We are sorry to hear you have been having trouble. We understand you have been liaising with your Success Coordinator who has been working with you to resolve the issue.

If you have any other concerns please don't hesitate to get in touch.

Kind regards,

MOS Team

Rated 5 out of 5 stars

Ma'am Emma

Ma'am Emma , is wonderful teacher. She is very patient and understanding teacher. Hassan Ali of grade 4G always looks forward to attending classes and learning more. The classes are very interesting. She is very quick at replying any queries Hassan has.

December 20, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi Noori,

Thank you very much for your kind words. We are delighted to hear that Hassan Ali has enjoyed the lessons.

We have amazing teaching staff and we will be sure to pass your feedback on to the team.

Kind regards,

MOS Team

Rated 4 out of 5 stars

Ample activities

Ample activities - It is lovely to see my son engage in home based learning activities that enhance classroom knowledge. That way, it's easier to understand things learnt in class. However, I would wish that they give several options for materials to be used considering lock-down and also we live 250km from the city and resources can be difficult to get.

December 20, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi Rosemary,

Thank you for your feedback. We're delighted to hear your son is doing so well.

Thank you for your feedback regarding access to materials. We aim to ensure that all the required materials are as accessible as possible for all our families. Please don't hesitate to reach out to your Success Coordinator who would be happy to help with this.

Kind regards,

MOS Team

Rated 5 out of 5 stars

Effective school …

So far we are satisfied with the school, however occasionally sometimes we face technical difficulties like to replay a missing class,but overall its a very good quality education.

December 19, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi there,

Thank you for leaving us a review. It's wonderful to hear you are happy with our school and we are happy to have you back - hope you had a relaxing break.

Warm regards,

MOS Team

Rated 5 out of 5 stars

Clear alternative to brick and mortar schools

MOS offers an alternative to traditional brick and mortar schooling that provides students the ability to take control of their learning and build their independence. Students are also introduced to the world of digital skills, preparing them for an easier transition to higher education and permanent employment.

December 17, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi Jane,

Thank you for taking the time to leave us your feedback - we truly appreciate hearing your experience. It's wonderful to hear you are happy with our school.

Kind regards,

MOS Team

Rated 5 out of 5 stars

Thank you very much from Ala & Khalid

We had a great learning experience with your school. Khalid chose to go an extra mile to achieve. He was motivated and enjoyed the classes/lessons which were engaging and made his learning experience a fun and rewarding one.

December 17, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi Ala & Khalid,

Thank you very much for your kind review. We are very happy to hear that Khalid has enjoyed his time with us and that he has been thriving at school!

Kind regards,

MOS Team

Rated 4 out of 5 stars

Over all a good school

Over all, I would say the learning experience has been good for my teenage son. He enjoys his lessons and the teachers are good at engaging their students. Sadly, the Computing lessons were terrible and certainly not worth paying for and that is why I have dropped a star from this review. My son was losing the will to learn, so he had to drop computing despite the best efforts of the school to resolve the situation. We paid by term so lost the money we had paid for the computing course. I am really glad we did not pay for the full year up front! Despite this negative experience I would say the school is definitely worth a try. The flexibility it allows is excellent and it’s relatively easy to communicate when there is an issue with anything. The school really did try hard to address our issues with the poor computing lessons. I hope they are able to improve those soon and that others can have a far more satisfactory experience in those lessons.

December 17, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi Marie,

Thank you for your review. We are sorry that things didn't work out with Computing and have taken your feedback on board.

We are so pleased to hear that your son is enjoying his time with us at My Online Schooling and that overall you are happy with the service provided by our fantastic team.

If there is anything else we can support with please do not hesitate to reach out to your Success Coordinator.

Warm regards,

MOS Team

Rated 2 out of 5 stars

Would not recommend.

A significant number of supply lessons with very little help or guidance. Shocked at the lack of exam prep in subjects such as maths and science. Not being taught how to answer longer essay style questions in subjects like business. No idea of AOs and how these help to answer questions. A number of what seems very inexperienced teachers. This has led to withdrawal from some subjects and employing tutors 1 term before GCSEs. English very good. I would not recommend this school from a parental perspective or from an educator of 20+ years. Very disappointing.

December 17, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi Katie,

Thank you for your feedback. We are sorry to hear this.

We would encourage you to make contact with your Success Coordinator regarding any issues or concerns you may have. They are very happy to look into this and discuss with you further.

Kind regards,

MOS Team

Rated 2 out of 5 stars

I am disappointed in the lack of…

I am disappointed in the lack of support for my son. He has requested 1:1 support in class and after class by his math teacher, only to be told that she doesn't provide 1:1 support. When I have raised my questions with the parent liaison and school team I am directed to study groups that we would have to pay for.

December 17, 2021
Unprompted review
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Reply from My Online Schooling Ltd

Hi Michelle,

Thank you for your feedback. Unfortunately, not all of our teachers are able to offer 1:1 tuition.

We understand that our Secondary Team are currently liaising with you regarding this issue and working to find a suitable solution to support your child.

If there is anything else we can support with please do not hesitate to contact your Success Coordinator.

Kind regards,

MOS Team

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