I ordered a paint by number from PaintWiz. I did not get what I ordered for one. I started the painting they sent only to find the grey paint 15 (1933) is all dried up and need a replacement. There... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scam!!! Company reportedly is in New York; however, found another address for them in Ontario - 2740 Slough St, Mississauga, ON L4T 1G3, Canada. Would love to bring these people to justice if anyone h... See more
Same as all the others. Ordered on 11/21/20 and item shows as shipped (ORIGINATING IN CHINA) and at a sorting center in TX since 1/5. My e-mails were ignored, phone calls weren't answered, voicema... See more
Scam! Ordered a bunch of custom pictures for my mother for Christmas and still haven’t received any of them! They don’t even reply through customer service or give any additional information. I told t... See more
Company details
Information provided by various external sources
Dazzling DIY paint by number kits for adults. Relieve stress and release creativity―no experience necessary! The highest quality home decor―with your own personal touch! Painting by number Kits up to 50% Off Plus Free Shipping.
Contact info
Sugar Hollow Road 1512, 18353, Saylorsburg, United States
- mypaintbynumbers.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order still hasn't shown up after 3…
My order still hasn't shown up after 3 months. I have had PayPal investigating this case now for 2 months..still not resolved. The company gave a tracking number saying it was shipped but when tracked there is no info on it. This is a scam!!!
Do not order from here
I ordered in April and received tracking numbers that did not work. I knew shipping was delayed but nothing came and when I contacted them they said it really had shipped and sent me some tracking number that worked but when I tried it again it didn't. I tried to reclaim my money through Paypal and suddenly my items arrived - nearly 4 months later. Do not purchase from here. I believe it's mostly a scam and that you won't receive your items unless you fight for them.
HORRIBLE
HORRIBLE! I ordered in the beginning of April and still have not received all of my order. And they will not refund. BUYER BEWARE!
UPDATE!
UPDATE!
I had written a review saying this was a scam. I ordered a painting from April 2020. I emailed the company so many times and they said it’s on the way. I disputed the purchase with my cc company. The tracking number went no where. Today the item was received. It is actually a very very nice canvas. Hopefully everyone’s purchase will come soon.
Loooong delivery wait
The order took three months and a week to arrive, but it did arrive. It isn't a con. Just be prepared to wait for it.
SCAM DO NOT ORDER from this company
SCAM DO NOT ORDER from this company
Ordered back in April & have only recieved generic email responses blaming covid for delays. Never got an email to confirm order was dispatched or tracking number.
That's a scandal!
That's a scandal. I paid 60 chf and ordered by the end of march, never recieved anything. I wrote several e-mails, at the beginning one answer speaking about covid 19, there never more an answer. 1 month ago I recieved randomly one mail from an other mail (men's leather belt ??) sending me an inexistent track number..
DO NOT ORDER BY THESE GUYS.
12.08. : I recieved my order, it was not all right (got the wrong canvas), but I recieved it and it really good quality!
My order took 4 months to arrive
My order took 4 months to arrive, I understand that Covid has made massive delays this is not my problem. During this time I moved to a different city and I asked them to change my address. This is what FedEx had told me to do. Their response was incredibly rude and I am appalled by their customer service. They have also refused to refund me the $50 I spent. The tracking number they sent me also does not work on any other site besides track24, which is useless if you're trying to track it with a specific company like FedEx.
I really like these people
I really like these people. I had some problems with an order and they took care to make everything right. I even got upset with them and they still treated me very good and were very polite. I have ordered again from them with no problems at all. I LOVE THEM AND THE PRODUCTS I ORDERED!
Unfortunately I did not read the…
Unfortunately I did not read the reviews before purchasing from this company. I also have emailed on several occasions only to get the same response blaming covid and stating order was shipped and given a fake tracking number. I have filed a claim with PayPal and hope to get it resolved. Will forever now read reviews before purchasing online again! Scammers! Do not purchase from them!
SCAM
SCAM! NEVER received my order from April. Absolutely no customer service! Don’t waste your time and money.
If I could give 0 stars I would
If I could give 0 stars I would. ABSOLUTE SCAM. Ordered 2 paintings in March. I was told twice I would be sent a replacement. Never arrived. When I started demanding a refund, they stopped communicating with me. I asked them over email and facebook messenger. They should be ashamed of themselves. Disgusting. I reported them to the Federal Trade Commission. I suggest you do to.
Scam!
I ORDERED ONE IMAGE BACK IN MARCH. I WAS HOPING TO GET IT BY APRIL. THEN I WAS HOPING TO GET IT BY OUR ANNIVERSARY IN JULY. IT STILL HAS NOT COME IN. IVE EMAILED AND NO RESPONSE. ITS A SCAM SAVE YOUR MONEY.
Ordered on April 12
Ordered on April 12, 2020. Not delivered yet, on July 26. PayPal is trying to get either my money or product. Not much hope on either one. DO NOT ORDER FROM THESE GUYS.
i ordered in April 29th & did not…
i ordered in April 29th & did not receive it till today 26 july 2020, they sent me email in 5th june that they handled my order to shipping company but i did not receive any tracking number. worst costumer service
RIP OFF
I put my order in feb 8 th 2020 and still have not reviewed it. DO NOT ORDER from this company. They are committing fraud. Will not give me a refund nor communicate with me
Never Received Order
Never recorded my order (from early April). I get the same automatic email response anytime I contact them and can not locate a phone number to call. Am disputing the charge with my credit card company. So frustrated with them. Don’t order. It’s a scam.
COMPLETE SCAM!!
COMPLETE SCAM!!! Ordered in May and haven't received anything. No customer service only a fake email address that always responds with the same canned email. Currently disputing the charges with my bank. DO NOT USE!!!!
ORIGINAL PAINT BY NUMBERS IS VIRTUAL ADDRESS IN NY. THEY ARE IN CHINA!
Ordered from original paint by numbers supposedly out of new York on April 7 with 24 HR shipping. It is July 23 still not here. Their address is a virtual office 100 Church St 8th Floor, New York, NY 10007. Their tracking is out of China. Lots of folks left with quick withdrawal of pymt and no product. BEWARE!!!
THIS IS A SCAM
THIS IS A SCAM! DON'T THROW AWAY YOUR $$$. I ordered and paid months ago...nothing but a fake tracking code. I should have read the reviews 1st.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








