Mypharmacist Reviews 1,492

TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Taken my money for an order and now website has disappeared and I haven't received my order. Have reported them to the bank.

Rated 1 out of 5 stars

I placed an order for Voltarol 12hour emulgel 100g and they sent me the ordinary emulgel p which is £4 cheaper but still charged the price of the 12hour one.When I complained they obviously didn't b... See more

Company replied

Rated 1 out of 5 stars

Company charged me £112 on 12 December and has never delivered the item. Does not respond to repeated emails, their 02039406770 phone number on their website (www DOT mypharmacist DOT co DOT uk) is... See more

Rated 1 out of 5 stars

My order was cancelled as they have decided I've ordered the same thing too often. Only ordered online as struggling to get out to chemist at the moment. Funnily enough period pains happen every mon... See more

Company replied

Company details

  1. Pharmacy

Information provided by various external sources

MyPharmacist.co.uk is an on-line pharmacy where you can buy all your family's medicines from the comfort of your own home. MyPharmacist is part of Drury's Pharmacies Ltd, an established retail pharmacy company registered with the Royal Pharmaceutical Society of Great Britain and the National Pharmacy Association. We are based in Newquay, Cornwall. Our aim is to provide all of our patients with the best possible service and healthcare. Please contact us if we can be of any assistance.


Contact info

1.0

Bad

TrustScore 1 out of 5

1K reviews

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Rated 5 out of 5 stars

First Class service.

My order was filled very quickly and efficiently. I was impressed and will definitely use Mypharmacist again in the future.
Highly recommended.

December 28, 2015
Unprompted review
Rated 5 out of 5 stars

chique perfume

this is a wonderful product and this pharmacist is fantastic to ship it to australia for me, i wear it everyday and people always ask what perfume are you wearing and where did you get it. If I was ever in the UK i would go and say hello..
Once again a big thankyou and merry christmas to all

December 7, 2015
Unprompted review
Rated 1 out of 5 stars

Unacceptable experience

Ordered some travel sickness tablets, was pending for a week. Raised the query with my pharmacist and did not receive a response. Tablets were never received and then unbelievably asked me to review their service. Never seen anything like it. I strongly recommend avoiding, there are much more reliable online pharmacists available.

December 4, 2015
Unprompted review
Mypharmacist logo

Reply from Mypharmacist

Sorry Chris, but I am puzzled by your review.
I have looked into your order this morning, it was dispatched on 25th November and delivered to you by royal mail on the morning of 27th November.
We have received no queries or correspondence from you regarding this order. Is it possible that you have confused us with a different online business?
Please contact us direct on 01637 872600 if you wish to talk to us about your order.
Liz @MYP

Rated 5 out of 5 stars

Efficient and effective

Good products at good prices, alternatives suggested as appropriate. Orders are dealt with quickly and efficiently. I continue to be very impressed. Thank you

November 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Easy online ordering with quick dispatch. I am very pleased with their service.

November 28, 2015
Unprompted review
Rated 5 out of 5 stars

Most reliable Company ever

I know that when I order from you on line that I will get my order promptly. Furthermore I have tried several other companies and cannot get the product that I need. Thank you so much My Pharmacist.

November 27, 2015
Unprompted review
Rated 4 out of 5 stars

Keep my Medicine box full

Well it's works and you save money if compared to FIN prices. About 3 days and you got it to your home door. UK -FIN. So fine by me I like it.

November 22, 2015
Unprompted review
Rated 5 out of 5 stars

Shipping

My parcel exceeded the weight and they emailed me so that se could solve the problem easily. Thank you

November 18, 2015
Unprompted review
Rated 5 out of 5 stars

Good Fast Service

A great service and good choice of stock the only grouse is the postage costs are quite high though this is the way it seems to be going these days

November 17, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Website was clear and easy to use. Packaging and delivery was excellent and speedy. Will use service again.

November 16, 2015
Unprompted review
Rated 3 out of 5 stars

Good price, poor packaging.

I bought a 100 gm tube of Voltarol 12 hour pain-eze gel from "mypharmacist" as it was the best price I could get for it including the post & packaging. However this tube was packed in a box measuring 9" x 9" that was filled with plastic protective packaging which made it too big to go through my letterbox. As i was not in to receive it, I had to travel to the relevant sorting office, pay a car park fee and queue up to pick this product up. So given the petrol costs, car park fee and value of my time to do all this, if an alternative supplier comes up with a competitive price, I will use them instead.
Surely you can come up with a box that can contain enough protection to make it capable of standing the rigours of delivery by Royal Mail that will fit through a standard letterbox !!!

November 13, 2015
Unprompted review
Rated 5 out of 5 stars

seems pretty good

I ordered some cough syrup and it turned up promptly but my cough was gone so I didn't actually use the medicine, can't fault the service though so i'll give it 5 stars

November 9, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Great service quick delivery will keep using my pharmacist for all my needs.

November 8, 2015
Unprompted review

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