Taken my money for an order and now website has disappeared and I haven't received my order. Have reported them to the bank.
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See what reviewers are saying
I placed an order for Voltarol 12hour emulgel 100g and they sent me the ordinary emulgel p which is £4 cheaper but still charged the price of the 12hour one.When I complained they obviously didn't b... See more
Company replied
Company charged me £112 on 12 December and has never delivered the item. Does not respond to repeated emails, their 02039406770 phone number on their website (www DOT mypharmacist DOT co DOT uk) is... See more
My order was cancelled as they have decided I've ordered the same thing too often. Only ordered online as struggling to get out to chemist at the moment. Funnily enough period pains happen every mon... See more
Company replied
Company details
Information provided by various external sources
MyPharmacist.co.uk is an on-line pharmacy where you can buy all your family's medicines from the comfort of your own home. MyPharmacist is part of Drury's Pharmacies Ltd, an established retail pharmacy company registered with the Royal Pharmaceutical Society of Great Britain and the National Pharmacy Association. We are based in Newquay, Cornwall. Our aim is to provide all of our patients with the best possible service and healthcare. Please contact us if we can be of any assistance.
Contact info
1 Chester Road, TR7 2RT, Newquay
- 01637 872600
- Sales@druryspharmacy.com
- mypharmacist.co.uk
Really Great Service!
This website was really simple to use. The prices are very competitive and delivery was super fast. Would highly recommend.
ALWAYS EFFICIENT
I have used this company on a number of occasions and they always give excellent service and the prices are extremely competitive.
Great service
Clear email communication, well packed stock (glass bottles) and delivered promptly, many thanks.
Wouldn't order from any else!
Very friendly and very knowledgeable. Twice I've ordered online and twice I've been completely satisfied with both the product and the pleasantries.
Thank you,
Top notch service, buy with confidence
I have now ordered at least 4 times over the last year, love the ability to pay with paypal and the great range of products available. Really ideal for busy or housebound people.
Good quick service and communication
Order placed, there was a small problem with it, in that not all the order could be fulfilled, this was well communicated, quickly and easily resolved. Good service all round
Speedy delivery
Delivery is tracked, would buy from this company again.
Reliable
Website is efficient and totally reliable and user friendly and most of all discreet. Will use again. Product was as described.
excellent service
I had excellent service. Product was well packaged. Would use again
Excellent service
Very quick delivery from Mypharmacist and excellent standard
pain meds have been a blessing
On a return trip to our air strip, low on fuel, a helicopter was working too close to land with out a collision between he and I in, a Grumman ag cat, I had three choices the first two were almost certain to cause a collision between a helicopter and myself so while attempting the third which didn't go as planed,although I missed the the helicopter but not the ground, which totaled my air craft and did some damage to me. As a result I chronic have pain in which the Solpadeine I'm able to get from you, has changed my life........ I can't thank you enough for your service.
Sincerely, Ronald W Lawrence
Very disappointed
I was very disappointed with my purchase of Swimeze drops. Website stated it was a combination of vinegar and alcohol to use for my baby's ears after swimming. When it came it only contains alcohol. That is false information. I would have never ordered it if it only contained the alcohol. I was trying to get this to use for our vacation. It cost more to ship than to buy. Very DISAPPOINTED for buying something that was falsely advertised.

Reply from Mypharmacist
Easy to order, quick shipment
First time using this site; found everything I wanted and order was delivered quickly and complete. Very happy, and will use again.
Mypharmacist first order
Everything as advertised . Speedy overseas delivery , well packed and very helpful on one telephone request . Prices excellent
Absolutely amazing
Not only was the website easy and straightforward to use, the delivery was speedy aswell! Definitely be ordered again!
Fast & accurate.
ADEQUATE
Regrettably, emails requiring more information from myself before order could be processed did not reach me. I enquired about delay to be told somewhat sharply that several had been sent and a response was needed before despatch.
I was at a loss to know why alleged mails did not reach me (I obviously checked to see whether any had ended up in Spam or my eBay message box alone. They had not.) as following my enquiry, an immediate reply WAS forthcoming. After completion of a simple questionnaire, the order was dealt with, and I stress, quickly and efficiently by an individual whose name I am prohibited from detailing on this site, but I have to say i bristled at the blunt and insenstive nature of the initial reaction to my question regarding length of time being taken with my order.
Generally satisfactory experience
The staff were friendly and cooperative in their effort to accommodate a rather exceptional aspect of our situation and were pleasant to deal with over the phone. The minor downside to the situation had to do with the shipping. The site indicates that the items should arrive at EU destinations within 3 to 5 business days, but the parcel took two weeks to arrive.
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