Myplantscare Reviews 

93
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Went onto site duallbeds.com and somehow ended up with a membership for this site. I contacted their customer service who kept reiterating I had signed up and would Not understand that I had not. I... See more

Company replied

Rated 5 out of 5 stars

I would like to congratulate Jamal on attending to my query speedily. He was very professional and therefore I would like to rate him with 5 stars. Thank you Shane Williams

Rated 5 out of 5 stars

Thank you for resolving my problem and escalation team to help me. Everything went well with the team


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4.1

Great

TrustScore 4 out of 5

93 reviews

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4.1

All reviews

(93)

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Rated 1 out of 5 stars

Scam

Scammers. Got an unwanted and unconscious "magic" subscription. Charged 45euros. They say theyre sending back the money in 7-10 days. Empty words in their email replies.

Did this happen through a purchase on Amazon or temu, i'm not sure. They are responsible too.

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Scam.

Scam.
We thought to have purchased a product and ended up with a GOLD membership with the highest fee to be paid every 14 days, after a trial period of 3 days against €2,19. Unwanted membership which you can terminate after 14 days, so you will need to top op your credits before that. You can also request an immediate cancellation against a fee of €6,95. How generous. Paying for nothing. Ridiculous
As I see they take advantage of people via many different sites. Be careful.

October 24, 2024
Unprompted review
Myplantscare logo

Reply from Myplantscare

Dear Madacsi,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@myplantscare.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

SCAMMERS!!

SCAMMERS!!! These people are scammers.. they trick people with Zara products and after payment it turned to membership.when you chat them to resolve your issues they will unsubscribe you.

Scammers Scammers

September 28, 2024
Unprompted review
Myplantscare logo

Reply from Myplantscare

Dear Kitra,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@myplantscare.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Scam Alert – Beware of Hidden Memberships

I recently placed an order through what seemed like a legitimate site, only to discover later that I had been signed up for an unwanted membership! There was no clear indication that my simple purchase would enroll me in a recurring payment plan. This is an unethical and deceptive practice designed to scam unsuspecting customers out of their hard-earned money.

Customer service was no help when I reached out to resolve the issue. They refused to refund the membership fees, and I had to jump through hoops just to cancel it. This company is taking advantage of people with misleading practices, and I urge everyone to stay far away. Don’t fall for their tricks like I did!

September 28, 2024
Unprompted review
Myplantscare logo

Reply from Myplantscare

Dear Mia,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@myplantscare.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 3 out of 5 stars

Placed an order with another site and ended up with a membership!

Went onto site duallbeds.com and somehow ended up with a membership for this site. I contacted their customer service who kept reiterating I had signed up and would Not understand that I had not. I have reported as a scam site.

Update- Ayla called me and spoke through my complaint. They have now refunded me my money. However, the 41 emails back and forth to get this resolution was extremely frustrating. Ayla was very helpful.

June 30, 2024
Unprompted review
Myplantscare logo

Reply from Myplantscare

Dear Pamela,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@myplantscare.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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