Myprintershop Reviews 

58
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Best before date is removed from the package. Sent expired product and when contacted, replied that the cartilages don't expire. Scam!!

Rated 1 out of 5 stars

This is a fraudulent company running scams on customers. They advertise genuine OEM replacement toner, but when you order it you get cheap third party knockoff garbage instead. I had to fight to get m... See more

Rated 2 out of 5 stars

Ordered $258 worth of toner for HP MFP M477 laser printer a while ago (about a year; was getting the toner as soon as the printer started telling me I was getting low) - now I put it in and the colour... See more

Rated 1 out of 5 stars

Justin Rice is a predator and a career criminal. He owns my print shop and a cover company called van polo inc. he uses the cover company to defraud families who are looking to rent a single family ho... See more

Company details

  1. Toner Cartridge Supplier
  2. Computer Accessories Store

Written by the company

My Printer Shop offers competitive and affordable prices for Canadian students, families and businesses wishing to purchase compatible and OEM toners, toners cartridges, ink cartridges, ink jets and more. With warehouses in Toronto, Vancouver and Montreal, we are able to provide superior levels of customer service. Most of our customers no longer have to wait up to one week to receive the order. 95% of our orders are processed and delivered to our customers within 1 business day.


Contact info

1.8

Poor

TrustScore 2 out of 5

58 reviews

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No recent history of asking for reviews

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1.8

All reviews

(58)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

HP OEM cartridges....good price and…

HP OEM cartridges....good price and excellent delivery on time.

What looked good at first was a poor deal after checking 'Best Before Date'
4 and 5 years outdated DONT BUY HERE!

August 29, 2018
Unprompted review
Myprintershop logo

Reply from Myprintershop

Hi John,

I am very sorry about the date on your product. We will replace it for you if you'd like. Please contact our support team at support@myprintershop.ca

Also, please note that the best before date on toners and ink cartridges are just the end of the warranty from HP. Toners do not dry out or go bad. We offer a lifetime warranty on all our products in any case, so there is nothing to worry about if there is an issue with the product.

Rated 5 out of 5 stars

Efficient processing of a order,prompt follow up to match a cheaper price.

Efficient processing of a order for 4 printer cartridges----order received in 2 days .
I found a site that was cheaper and called them back------they stood by their warranty of matching the price and initiated promptly a refund.
Their prompt follow up was admirable and i will on that basis continue to use their site for future orders.

September 19, 2017
Unprompted review
Rated 5 out of 5 stars

Stands behind their product 100%

I have been a customer for over a year and their refills have worked flawlessly until I finally received a dud. Customer service was called and they dispatched a no charge replacement immediately. Myprintershop will continue to receive my business. Well done!!

August 24, 2017
Unprompted review
Rated 5 out of 5 stars

Great supplier

Great supplier! That's all I can say. I've been buying from MyPrinterShop for like 3 years now, and they are supplying the toner for all our printers. We get it super quickly, and it's always top notch quality. We started off by buying OEM, but then their rep suggested we try compatible cartidges to save money. We tried it out, and quality was just as great, and now it's all we order!

February 10, 2017
Unprompted review
Rated 5 out of 5 stars

Quick response and great toner.

I ran out last second and I was extremely happy they serviced me right away. Love the quality! Wish I knew about them before. Would have saved me a ton of headaches.
Super happy 😁

December 4, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The cartridges were delivered very quickly and the customer service was excellent with questions I had about the product. Highly recommended!!

October 28, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service and product!

I ordered ink cartridges for my HP printer and received them very quickly and was able to use the cartridges seamlessly without any issues. Thanks MyPrinterShop! This is very convenient for me as I am a student and it saves time for me having to go shop for ink cartridges.

October 26, 2016
Unprompted review
Rated 1 out of 5 stars

toner quality is horrible

I order MLT-D105L compatible toner and it does not work with my printer !

October 26, 2016
Unprompted review
Myprintershop logo

Reply from Myprintershop

Hi Ryan,

I am sorry you are having an issue with our toner cartridge. We offer a lifetime warranty on all our cartridges. Please send us an email to support@myprintershop.ca and we will issue a replacement right away. I am sorry you had a bad experience.

We will do our best to rectify it.

Rated 5 out of 5 stars

Great product, Great Price & Great Service

I was pleasantly surprised at just how easy it was to find what I was looking for on MyPrinterShop. At first, I was worried about quality but I decided to try them out and when I received my cartridges I was very happy! I paid a fraction of the price I would normally pay at Staples and the cartridges work great. Highly recommend doing business. Why pay more for ink?

April 27, 2016
Unprompted review
Rated 3 out of 5 stars

Didn't get what I was expecting.

The advertisement on the computer when I ordered showed colored inkjets with Canons name on them. I was told by the ad that I was getting Original canon injet cartridges.
Well if you guessed that I only got remanufactured cartridges than you win the gold star. Trying to correspond with them on line is impossible, again confirming they can't explain their error, if there indeed was one. When receiving their cartridges their paper states in very very very small letters that they only sell remanufactured ones. No originals as I was expecting as there said. If you order you will only get remanufactuered ones.

February 5, 2016
Unprompted review
Myprintershop logo

Reply from Myprintershop

Hi Jim,
Thank you for leaving a review.
Can you please give me your order number so I can review what you have ordered? We sell both Original and Compatibles cartridges. If a wrong was done, we would like to correct it.
Best regards,
Ariel

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