Be careful when buying from Myprotein! They offer 'Free Shipping' if you spend over 320 ₪, but the tax-free limit in Israel is $75 (around 227 ₪). They trick you into spending more money to save on sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Be very careful before buying any whey powder! When I checked the product web page, it stated, in the flavors list that the specific product contains 91% whey - when I got it, it stated on the bac... See more
I hade an issue with over payment for delivery and Jade was quick to help and polite and good fun to chat with.
Company replied
Great website, maybe too many promotional emails Great fast shipping, however the shipping costs are a bit high...maybe free or low shipping over specific price?
Company replied
3.0
Average
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not like the mango flavour it’s…
I did not like the mango flavour it’s been a month I have got it, I have only used it only once ,the flavour taste made me puke, it’s like cheap Mazza we get in the tappri , and the steel bottle has a leaking issue , it fell down on mice and the edge got cracked and it is starting to leak. I would le a refund of it if it’s possible.
February 4, 2021
Reply from Myprotein
Hi,
Thank you for taking the time to leave your review!
I am sorry to hear of this matter and I do want to get this looked into. Please contact us from your account for further investigation.
Have a nice day,
Feedback team
Reply from Myprotein
Hi,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Great as always
Fast shipping as always, great quality products. I also ordered a renewed brownies chocolate protein, in my opinion the previous was more tasty.
January 27, 2021
Reply from Myprotein
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
Good vitamins
January 27, 2021
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Everything is good,thank you
January 27, 2021
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Reply from Myprotein
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
Reply from Myprotein
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
I Ordered 3 proteins of 1 kg and 3…
I Ordered 3 proteins of 1 kg and 3 cookies
And the delivery was divided
December 17, 2020
Reply from Myprotein
Hi Yuri,
Thank you for your review.
I will be sure to pass your feedback to our warehouse team.
If you have any queries, please contact me through your online account.
Kind regards,
Chris
Feedback Team
Website is clean and easy to use
Website is clean and easy to use, prices are fair and shipment was quick and smooth- well done!
December 16, 2020
Reply from Myprotein
Hello,
Thank you for leaving your review.
We are pleased to hear that you are happy with our products and services and look forward to your next order.
Feedback team
Great site
Cheap, effective, tasty and always delivered as fast as possible. Highly recommended!
December 16, 2020
Reply from Myprotein
Hello,
Thank you for leaving your review.
We are pleased to hear that you are happy with our products and services and look forward to your next order.
Feedback team
great products and shipping on time!
the products are great and the shipping was quick and on time!
would recommend
December 15, 2020
Reply from Myprotein
Hello,
Thank you for leaving your review.
We are pleased to hear that you are happy with our products and services and look forward to your next order.
Feedback team
Deliveries arrive fast and accurate
Deliveries arrive fast and accurate, with pleasent surprizes :)
December 15, 2020
Reply from Myprotein
Hello,
Thank you for leaving your review.
We are pleased to hear that you are happy with our products and services and look forward to your next order.
Feedback team
products were all fine just the box it…
products were all fine just the box it was packaged in was falling apart
December 15, 2020
Reply from Myprotein
Hi Nara,
Thank you for your review.
We are happy we have been able to help and provide these great services.
If you have any other queries, please contact me through your online account.
Kind regards,
Chris
Feedback Team
Reply from Myprotein
Hello,
Thank you for leaving your review.
We are pleased to hear that you are happy with our products and services and look forward to your next order.
Feedback team
Bad experience
Not mentioned anything about tax that I was supposed to pay when getting the package. Bad surprise. Also part of the products are really low quality.
December 9, 2020
Reply from Myprotein
Hello,
Thank you for leaving your review.
I am very sorry to hear that you have had an issue with your order. Please contact us through your account to provide the necessary details and I will be happy to investigate this further.
Sue
I did not receive the entire order !
I placed an order for several products and in order to get over $ 250 to get free shipping, I ordered a number of products including a tank top and finally got everything except my tank top
Very upset beacuse I have been ordering for years from the site
I would be happy for compensation due to this or at least get my tank top as I ordered.
December 8, 2020
Reply from Myprotein
Thank you for the review.
I am sorry to hear of this issue, if you have any issue like this please contact us via your account and we can assist and get this resolved.
I have just messaged you via your account, please sign in to view this.
Cheers,
Matt
Vary fast shipping thanks
December 8, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
I like it so much
December 8, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
I'm very pleased with the product
I'm very pleased with the product, and the shipping. Very good, and highly recommended!
December 8, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.