Your products are very good but payments modes are limited especially the most customer preferred Pay on Delivery option and the only thing I don't like if the ui of the app. It can be a lot lot more... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well the overall platform's great But sadly had to cancel my order because I filled a wrong address Currently waiting for my refund, once it's issued I'll place it again . This time with a correct... See more
Company replied
Really good, no issues this time with order updates and proper products with long exp dates and love the Salted Caramel flavour. Do try!
Company replied
Well, the app n the product is superb but the pricing in india is on the expensive side . Other premium companies in india offer whey protein in around 2600 plus the discounts ,but my protein offers t... See more
Company replied
3.6
Average
13K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Using site is not easy as like on
March 8, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The quality of the product is damn good
Quality , taste , easy to digest , result giving product
February 18, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The products are amazing, everyone should try once and they'll become fann
The products are amazing, but once I placed frequent orders, I stopped receiving offers and discounts. I even recommended MyProtein products to my contacts, but I’m disappointed with the offers given to me over the last few months. I think the algorithm should be reviewed.
March 4, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
First purchase done 😁
It’s was smooth experience was hoping for some more gifts or something 😅😅😂😂😂😂first time purchased so expensive protein
March 7, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I have gone through the review and…
I have gone through the review and rating giving by the customer and that doesn't give me a confidence to purchase your product.
March 5, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
I have used these products before many timesre also…
I have used these products before also and always satisfied with your service, and your products. Protein is easy to blend and citrulline malate is helping me a lot in my workout. Even delivery service is good.
March 4, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Discount of Holi sale 60% is just…
Discount of Holi sale 60% is just gimmick. Prices are same of february when i had last ordered.
Please do not befool us. We are not asking for discounts either
March 6, 2026
Reply from Myprotein
Hello Abrar,
Thank you for leaving your review.
I am sorry to hear that you were unable to apply a promotion to your order on this occasion, and I appreciate the disappointment this must have caused to you.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Wasted days and product also not delivered
I ordered my first order and it already showed 7 days to 8 days for the delivery to be completed and i waited for almost 5 days then they told me that they couldn’t make the order and initiated you the refund now i am back at 7 days again and lost 5 days in the process , so i lost 12 days of protien consumption which is too much in body building , if they were not able to deliver it they should have told it not deliverable, why have to deliver to every place just say no instead of wasting somones days .
March 5, 2026
Reply from Myprotein
Hi Amit,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Whole shopping experience was bad
Whole shopping experience was bad
Changing password is very difficult or any update is difficult and help line is very slow ans unable to help
March 5, 2026
Reply from Myprotein
Hi Dharini,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the password on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Keventers flavours are awesome and…
Keventers flavours are awesome and adorable price, discount and free gifts makes myprotein the best
March 4, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The order never got dispatched twice…
The order never got dispatched twice and got cancelled without any proper explanation.
March 4, 2026
Reply from Myprotein
Hi Naman,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Myprotein
Hi Nitish,
Thank you for leaving your review
I am sorry to hear that you have had an issue with the missing item in your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Reply from Myprotein
Hi Humaid,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the item in your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Misleading Payment Options
Right before the payment page, there is a logo of Amazon Pay only to uncover that it isn't a payment option. Misleading! Would be nice if that could be added
March 3, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
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