Your products are very good but payments modes are limited especially the most customer preferred Pay on Delivery option and the only thing I don't like if the ui of the app. It can be a lot lot more... See more
Company replied
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Review summary
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Reviews shaping this summary
Well the overall platform's great But sadly had to cancel my order because I filled a wrong address Currently waiting for my refund, once it's issued I'll place it again . This time with a correct... See more
Company replied
Really good, no issues this time with order updates and proper products with long exp dates and love the Salted Caramel flavour. Do try!
Company replied
Well, the app n the product is superb but the pricing in india is on the expensive side . Other premium companies in india offer whey protein in around 2600 plus the discounts ,but my protein offers t... See more
Company replied
3.6
Average
13K reviews
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My protien has become very expensive
My protien has become very expensive. It isnt the cost effective protien that it always was. Also predatory tactics where pricing changes and for some reason its high when you need it and low when you dont need protein
November 29, 2025
My order no is753697426 placed on…
My order no is753697426 placed on 22/4/26. It had been a regular practise of the company for delaying the deliveries even after confirming that the delivery will be made on 25/4/26. There is no phone number of the company and it is an indian arm of the UK company. Looks like a fraudulent agency handling it. I complaint it twice earlier also, once they refunded the money and in second time they made the delivery after removing the free gifts. Pathetic .. they should give some help line number to call, rather they say contact Blue Dart. I don't think they use Blue Dart originally or compromise on the delivery terms.. sending it by land and charging for air... needs a thorough review and in case they do not respond within 24 hours, i will report the matter to the relevant agencies.
April 30, 2026
Unprompted review
Poor Packaging, no Support & refund or replacement
One of the two protein packets was delivered completely damaged, with powder spilled inside the carton and visible lumps indicating poor product quality. The outer box was also damaged, and there was no bubble wrap or protective packaging inside.
Despite sharing images multiple times, customer support kept asking for the same proof. To make matters worse, my account and order history were deleted, preventing me from following up on the complaint. Very disappointing experience for a first‑time customer.
April 17, 2026
May use AI-assist with repliesRead more
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It is taking alot of time for my money…
It is taking alot of time for my money to be refunded after cancelling the order within an hour of ordering it, it should have been refunded within a day like other sites do please speed up your processes, it has been 2 days and i still havent received any refund
April 28, 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the charge of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Delivery delayed almost always
April 28, 2026
Reply from Myprotein
Hello
Thank you for leaving your review.
I am sorry to hear that on this occasion you experienced an issue with your delivery. We work closely with our courier partners to ensure a swift and simple delivery, and I do apologise that on this occasion this was not the experience you had.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Worst customer service in the world.
I have ordered whey protein isolate unflavoured 2.5 kg on 20th April 2026. But my parcel is in Delhivery courier companies office from last 5 days and everyday they are delaying it to deliver to me. I contacted your and their courier service but no one is helping me out. Your customer service is worst. It is very difficult to contact to your customer service. I want my refund. Improve your service. Each and every customer is important.
April 20, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Refund issue
SAM Now you are hurting me I wanted that creatine badly you don't know how I feel now,You cancel my order fine but give me the refund please
April 27, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Wouldn't log me into my old account
Wouldn't log me into my old account, wouldn't reset my password, so had to use a different email to place my order. Huge waste of time.
April 26, 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Everything is good but a little fast…
Everything is good but a little fast delivery can make it best 🫶🏻
April 24, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Prompt response by the customer service…
Prompt response by the customer service representative.
Name: Lungiswa
April 24, 2026
Unprompted review
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great service and products
April 22, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
User interface is very poor
April 21, 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the app. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Myprotein is the most Affordable & Tasty Protein in India
Myprotein is the most Affordable and tasty protein brand in India. I was a devout ON Whey Double choclate customer for 5 years, but I really liked your Choclate smooth way better, trying Keventers for the first time.
April 20, 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Product looks good but site navigation…
Product looks good but site navigation needs improvement especially availability of flavours in specific pack size is a bit confusing one has to select a famous and then get to know what pack size it is available instead of a select 1 kg I should get all the options
April 19, 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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