Myprotein Reviews 92

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Customer service representative Sadia, Matthew and Vicky was very helpful in helping to sort out issue with my order promptly. Also I love the consistency of MP’s whey protein and the clear whey prote... See more

Company replied

Rated 2 out of 5 stars

Cheap prices, good sales. Very poor international delivery to Hong Kong. Exceeded "estimated delivery date" by two weeks with no help provided other than "wait until a month has passed before contacti... See more

Company replied

Rated 5 out of 5 stars

I would like to thank the Myprotein Quality Team for looking into the quality issue of the delivered Myprotein product seriously. I have received some vitamins with the "Best Before End" dates pr... See more

Company replied

Rated 5 out of 5 stars

Much protein snack let me select. I love high protein / Fibre, low cabs protein Bar very well. Please try to make more any like as tea flavor...e.g. Indian Masala Chai, Chinese Oolong tea, Japanese Am... See more

Company replied

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3.9

Great

TrustScore 4 out of 5

92 reviews

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Rated 4 out of 5 stars

Myprotein is good

The product is good and the deliver time is fast. Thanks myprotein

December 22, 2020
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Reply from Myprotein

Hello Lee,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Have a lovely day.

Tracie

Rated 5 out of 5 stars

Good experience.

The website was very clear, easy to navigate and product pages were detailed and informative. The ordering process was also simple to navigate and the products that I received were also of good quality and arrived in a timely manner.

December 22, 2020
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Reply from Myprotein

Hello Alfred,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Have a lovely day.

Tracie

Rated 5 out of 5 stars

I am very happy with the product

I am very happy with the product. It was delivered very quickly. What else can we wish for? Excellent ☺️

December 8, 2020
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

Great..

Great... but really expensive 😕

December 8, 2020
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Reply from Myprotein

Thank you for taking the time to leave your review!

At Myprotein our ambition is to bring you the highest quality supplements at the most affordable prices. We never compromise on the quality of our products, which sometimes means we do have to alter our prices. We remain competitive with the market and regularly run offers and promotions for a high percentage off our products.

Have a great day,
Matt

Rated 2 out of 5 stars

There is one product I still haven’t…

There is one product I still haven’t received
It takes so long

December 8, 2020
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Reply from Myprotein

Jack, I am sorry to hear about this matter.

I have just messaged you via your account, can you please sign in to view this and get back to me. I will be able to get this resolved.

Cheers,
Matt

Rated 4 out of 5 stars

I hope that the logistic would be…

I hope that the logistic would be improvement in the future.
I concern the actual delivery information can't update sync on courier online system.

November 20, 2020
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Reply from Myprotein

Thank you for taking the time to leave your review!

We do expect orders to arrive within the timescale. If you have any issues, please contact us.

Have a great day,
Matt

Rated 5 out of 5 stars

A great first experience!

Absolutely love the Dark Chocolate flavour Impact Whey Protein! The MyProtein Pro shaker let's me bring my protein with me and only mix them when I needed it, great design!

November 19, 2020
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

My protein My Favourite!

I have try my protein these months, it really help me after the workout. Thanks a lot.

November 4, 2020
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Reply from Myprotein

Hello,

Thank you for leaving your review.

I am pleased to hear that you are happy with our products and services and look forward to your next order.

Sue

Rated 5 out of 5 stars

MyProtein review

The delivery was very quick and easy to track. Glad to have been able to try a lot of products using the promo codes they have out occasionally.

November 4, 2020
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Reply from Myprotein

Hello,

Thank you for leaving your review.

I am pleased to hear that you are happy with our products and services and look forward to your next order.

Sue

Rated 4 out of 5 stars

If I can select the preferred delivery…

If I can select the preferred delivery timeslot then that will be great
Such as weekends am/pm/night

October 31, 2020
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Reply from Myprotein

Thank you for taking the time to leave your review!

I am so pleased to hear this, we strive to provide smooth buying experiences.

The Courier tries to provide a delivery slot as accurate as possible, sometimes this is not possible though.

Have a great day,
Matt

Rated 5 out of 5 stars

good

Fast delivery

October 29, 2020
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Reply from Myprotein

Hello,

Thank you for leaving your review.

I am pleased to hear that you are happy with our products and services and look forward to your next order.

Sue

Rated 5 out of 5 stars

Good quality of the product and the…

Good quality of the product and the service. I very enjoy it thx!

October 22, 2020
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

BCAA

When I drink the BCAA,it tastes like melted pills. Hope it will have less medicine taste.
I love the flavors of whey so much.

October 22, 2020
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Reply from Myprotein

Thank you for taking the time to leave your review!

I can advise we provide a wide range of flavours so everyone can find some they love.

Have a great day,

Matt

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 3 out of 5 stars

I don’t like the flavour of peach mango…

I don’t like the flavour of peach mango but i bought it in 3...
I like the orange mange but this flavour was only particular in the isolate protein.

October 22, 2020
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Reply from Myprotein

Thanks for the review.

I am sorry to hear this, we provide a wide range of flavours so all customers can find some they love.

Cheers,
Matt

Rated 5 out of 5 stars

Easy to use

Easy to use and deliver on a good time.

October 19, 2020
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Reply from Myprotein

Hello Miguel,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers!

Your feedback is important to us and we will always use this to improve our service.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Tasty protein bars

I normally don’t eat protein bar cos I have tried quite a few other brand and they tastes horrible but layered protein bar from myprotein is very delicious . Low sugar, high protein and tasty . Def a good Cheat snack after workout .

October 19, 2020
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Reply from Myprotein

Hello Vicky,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers!

Your feedback is important to us and we will always use this to improve our service.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Simple products that just work and are…

Simple products that just work and are decently priced when on sale

October 16, 2020
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Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

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