Everything arrived soon and in good condition. Most products are of good quality and up to expectations. The package was ready to send in a few days, and it arrived quickly. However, the predictions... See more
Company replied
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You razred you,r prices ,werey much!! Which I understand because if global situacion,but prices are two time ss they were 2 months ago!! And always frim time to time ,customer wold get a gift ,for... See more
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The site is user friendly and the sizes of ordered goods absolutely correspond to the size descriptions listed on the site. This is important to avoid exchanges or returns. The quality is in line with... See more
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Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment... See more
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Company details
Written by the company
Mi smo myprotein - svjetski broj 1 u online sportskoj prehrani. Nudimo superiornu kvalitetu i vrijednost u proizvodima za zdravlje, suplementima i odjeći preko 4 milijuna kupaca diljem svijeta. Fuel your ambition.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
- 0044(0) 161 8131490
- myprotein.hr
4.2
Great
276 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The best sportswear
Myprotein has great sportswear and training clothes and delivery is always fast and hassle-free!
February 26, 2026
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Web shop review
It's easy to make order, products are good and email updates are also very usefull.
February 26, 2026
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The products have always been great…
The products have always been great quality. I just miss the brown colour for some products, it’s always out of stock.
February 26, 2026
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Choc nutt butter almost always comes…
Choc nutt butter almost always comes damaged. The packaging is bad. We love the stuff and can’t get enough of it, but I always need to wait for another one to be sent cause of damage to the first one.
February 26, 2026
Reply from Myprotein.hr
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
My password doesn’t work and I can’t…
My password doesn’t work and I can’t change it
February 25, 2026
Reply from Myprotein.hr
Hey Katarina,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the password on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Great offer
Great offer, fast service, simple web store to order and quick delivery process.
February 25, 2026
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Prices are about 40-50% higher than…
Prices are about 40-50% higher than they should be, otherwise solid.
February 25, 2026
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Terrible customer service.
I purchased an item from a new collection minutes before the official launch, while it was clearly in stock. My payment was taken immediately and the order was confirmed. Then, more than two weeks later, I was informed that the item was suddenly “out of stock.”
When I tried to get a proper explanation, I received only generic, copy-paste responses that completely ignored my questions (three times btw).
Cancelling a confirmed order after two weeks is unacceptable. Failing to provide a clear explanation is even worse. Very disappointing experience.
February 25, 2026
Reply from Myprotein.hr
Hi Emily,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the stock of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Great experience!
February 25, 2026
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
They sent me the wrong product due to…
They sent me the wrong product due to their own mistake. Even though the responsibility was clearly on their side, they refused to acknowledge it, so I had to return the product at my own expense. I paid an additional €11 for the return.
When I went to the post office the next day to send the package, they were unable to accept it because MyProtein had provided me with the wrong return label. I then spent three weeks arguing with customer service to get my money back, but in the end, they didn’t even refund the €11 I paid for the return.
This was the worst shopping experience of my life. Avoid this website at all costs. Their customer service is extremely unprofessional, and I regret the time I wasted dealing with them. I would never order from this site again, even if the products were free.
Terrible experience.
January 30, 2026
Unprompted review
Reply from Myprotein.hr
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Reply from Myprotein.hr
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Website is not in English
Website is not in English, i always need to use google translation
February 15, 2026
Reply from Myprotein.hr
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Always great products and quick delivery
February 15, 2026
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Problem with payment
February 13, 2026
Reply from Myprotein.hr
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Avoid at all cost
I tried ordering multiple times, and every time they would cancel my order after countless unsuccesful attemts to reach them. Maybe its because I had a big discount code every time, so it seems like they were never gonna send the package anyway. Horrendous customer service is why I strongly advise you stay away from these scammers.
Edit: They responded to this review saying that they have sent me a message to resolve this issue. It's all lies, they haven't sent me anything, they just wrote that to make them look better. Please don't buy anything from these disgusting frauds.
January 16, 2026
Unprompted review
Reply from Myprotein.hr
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
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